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    Desktop Support Specialist - San Antonio, United States - The Crox Group

    Default job background
    Technology / Internet
    Description

    Overview:

    As an Entry-Level Desktop Support Specialist, you will play a crucial role in providing technical assistance and support to end-users within our organization. Your responsibilities will include diagnosing and resolving technical issues, installing and configuring computer hardware and software, and ensuring the smooth operation of desktop systems.

    Qualifications:

    • A bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
    • Strong problem-solving skills and attention to detail.
    • Excellent communication and customer service skills.
    • Basic knowledge of computer hardware, operating systems (Windows, MacOS), and productivity software.
    • Familiarity with networking concepts and troubleshooting techniques.
    • Ability to work independently and collaborate effectively within a team environment.

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