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    Business Data Analyst - Irvine, United States - Cryoport

    Cryoport
    Cryoport Irvine, United States

    6 days ago

    Default job background
    Description


    Cryoport Systems is the life science industry's most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world.

    Cryoport Systems' proprietary Cryoport Express shippers, Cryoportal Logistics Management Platform, leading-edge SmartpakTM Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.


    Job Title:
    Business Analyst - Product Development


    Job Category:
    Staff


    Department/Group:
    Product Development (PD)


    Reports To:
    Senior Director - Project Management


    FLSA Status:
    Exempt


    Travel Required:
    Up to 10%

    Job Description


    POSITION SUMMARY The Business Analyst - Product Development role is primarily responsible for gathering requirements for Cryoport Data Services solutions (ETL, Data Warehousing, Visualization, and API), assisting the Data Communication team for cellular and sensor-based asset tracking/medical devices with a strong understanding of algorithm and data structure, and supporting engineering product development PMO with standards and procedures.

    The Business Analyst - Product Development supports projects requiring design and implementation of a system that consolidates/aggregates data across various business platforms and distributes data to stakeholders.

    Requires interviewing various teams and stakeholders, analysis of their existing and future workflows, and ability to define requirements for various reporting and visualizations that will help the end users with decision making with insights generated from metrics and KPIs.

    This role also requires the ability to identify opportunities as well as optimize and automate the existing workflows to reduce manual work.

    Must possess strong understanding of logistics and supply chain processes and experience with systems implementation.

    PRIMARY RESPONSIBILITIES (include but are not limited to)


    • Design and manage API integrations to enhance our data services capabilities, including developing new APIs and optimizing existing ones to ensure seamless data exchange across systems.
    • Strong experience in data analysis, profiling, clean-up, data wrangling and validation. Hands-on experience building data quality checks and writing complex SQL queries.
    • Analyze business processes and systems within the logistics and supply chain industry to identify areas for improvement and increased efficiency.
    • Ability to interview different stakeholders to understand their workflows along with existing and future needs and translate them into application requirements.
    • Identify specific business opportunities.
    • Assist with project management responsibilities for selected projects/program.
    • Utilize JIRA to write user stories, document bugs, manage project tasks, prioritize work items, and track project progress.
    • Work with customer service, product, engineering, and design leadership to create and align product strategies that support customer needs and deliver on the value of brand.
    • Test business processes and recommend improvements.
    • Convert roadmap features into smaller user stories.
    • Write clear and well-structured business requirements/documents.
    • Identify automation opportunities.
    • Create reports, dashboards, and visualizations to understand business performance.
    • Analyze process issues and bottlenecks and make improvements.
    • Communicate and validate requirements with relevant stakeholders.
    • Develop and maintain reporting tools.
    • Perform data discovery, analysis, and modeling.
    • Collaborate with product manager on roadmap planning and prioritization.
    • Provide first line analysis and resolution of escalated problems.
    COMPETENCIES & PERSONAL ATTRIBUTES


    • This position requires strong verbal, written and interpersonal skills; exceptional analytical and organizational skills, an attention to detail and the ability to work in a team environment, with a positive and professional attitude.
    • Excellent organizational and problem-solving skills.

    Quality Systems:
    Understanding of the design control deliverables required of a highly regulated industry.


    • Knowledge and experience in the implementation of regulatory requirements for medical device development such as FDA's Design Controls.
    • Strong teamwork/collaboration and influencing skills at levels below, on par and above your status.
    • Experience in analyzing tradeoffs between product features, customer needs/requirements, manufacturability, and cost.
    • Extensive experience with JIRA, Visio, Confluence and SharePoint desired.
    • Knowledge of XML, JSON, API, Web Services and System Integrations as well as experience with Cellular modem and sensor technology for data communication.
    • Passion for, and alignment with, Cryoport's mission.
    • A change agent and strong collaborator who is not afraid of challenging status quo.
    • An individual who brings strong core values, quality, ethics, and integrity.
    • A collaborative team player who embraces and champions the culture.
    • Strong work ethic and ability to deliver results and meet commitments in a dynamic environment.
    • Exceptional and dynamic communications skills with the ability to inspire and influence people at all levels, build consensus and commitment, and effectively drive change throughout the organization at a rate that fits the corporate culture.
    • Exceptional organizational and planning skills, strong analytical abilities, and process orientation.
    • Demonstrates a business process orientation to developing solutions.

    QUALIFICATIONS AND EDUCATION REQUIREMENTS

    • Bachelor's degree or equivalent experience in engineering, technical field, or life Sciences. Advanced degree is a plus.
    • Minimum 5 years of experience in the development and commercialization of technical/engineering/industrial products.

    PREFERRED SKILLS

    • Experience in API development, particularly with RESTful/GraphQL services and JSON, will be highly valued. This includes familiarity with designing, implementing, and managing APIs to improve data integration and accessibility.
    • Experience in managing projects in FDA-regulated industry or comparable experience in another regulated environment.
    • Experience in the medical device industry and compliance with internal Quality Systems.

    Salary Range:
    Up to $135,000, dependent on experience
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