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    Restoration Production Manager - Dallas, United States - SERVPRO of Duncanville/DeSoto

    SERVPRO of Duncanville/DeSoto
    SERVPRO of Duncanville/DeSoto Dallas, United States

    3 weeks ago

    Default job background
    Description
    SERVPRO of Duncanville/DeSoto is hiring a Restoration Production Manager

    Benefits


    SERVPRO of Duncanville/DeSoto offers:
    First-class compensation

    Superior benefits

    Career progression

    Professional development

    And more

    As the Restoration Production Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

    Key Responsibilities

    Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software

    Negotiate customer and/or client approval of project scope and estimate

    Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors

    Review job site documentation to support the services provided and ensure proper client requirements and billing process

    Maintain written communication with customers, teammates, vendors, and insurance representatives

    Manage production expenses including equipment, vehicles, and other material assets


    Additional Responsibilities:
    Manage the customer and client experience and overall customer satisfaction tracked with online reviews

    Provide priority response to potential customers

    Participate in recruiting, hiring, and training restoration teammates

    Position Requirements

    Valid driver's license

    High school diploma/GED; Associate degree or Bachelor's degree preferred

    At least 1 year of management and/or supervisory experience

    At least 3 years of industry experience

    IICRC certification a preferred

    Xactimate Knowledge is a PLUS

    Experience on Moisture mapping software (various)

    Bilingual -English / Spanish

    Skills/Physical Demands/Competencies

    Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

    Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

    Ability to repetitively push/pull/lift/carry objects

    Ability to work with/around cleaning agents

    Ability to successfully complete a background check subject to applicable law

    Each SERVPRO Franchise is Independently Owned and Operated.


    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.

    Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.

    All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws.

    All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.


    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.

    SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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