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Account Manager
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Risk Agency Dallas, United StatesThank you for your interest in joining our team at Risk Agency, a rapidly growing commercial insurance agency located in Dallas, TX. We are seeking a dedicated Commercial Account Manager who embodies high standards, exceptional communication skills, and a strong ability to take i ...
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Account Manager
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Veolia Water Technologies & Solutions Dallas, United StatesAround the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us. · The collective expertise and passion of our ...
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Account Manager
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Account Manager
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Account Manager
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Star Leasing Dallas, United StatesGeneral Purpose: · By utilizing Star's approach in understanding our customers' needs and working together for the best solution, we will increase revenues of all types of equipment and services offered by Star Leasing Company. Our goal is to exceed customer expectations by ensu ...
Account Manager - Dallas, United States - Penn Foster Inc
Description
As an Account Manager at AlphaGraphics, your primary role will be to increase the center's inside sales and support the Account Executive as needed.
This responsibility should always focus on increasing the center's sales, drawing in new customers and contacts, maintaining center accounts, expanding our penetration into existing accounts, and creating a positive experience for our clients.
Account Manager Responsibilities:
Has a thorough knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricing
Maintains a professional appearance
Ensure all clients have a positive customer experience
Can easily provide customers with the benefits they will experience when using our products and services (might be duplicated below in the value-added area)
Consults with customers to help them make decisions; upsells and cross-sells when there are opportunities
Captures customer's specifics using "Job Analysis" questions
Asks probing questions
Reviews customer's proofs, manages the proofing process, and calls customers when jobs are ready for pick up
Creates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracy
Routinely resolves customer inquiries and complaints
Displays necessary mastery of MIS tools to create and estimate customer projects effectively.
Maintains current pricing strategies and customer billing procedures
An AlphaGraphics Account Manager performs all business development functions related to Inside Sales, including the following:
Assists in updating the mailing list database
Assists sales rep functions and inside production when requested
Follows up and manages Inbound Leads
Follows up on targeted direct mail or local Shop mailings
Keep customers informed regarding their job's progress through the production process
Shows proficiency in regular use of CRM tools
Effectively manages all communication methods currently available to them to respond timely to customer inquiries
Account Manager Qualifications
Account Management experience is preferred but not required
Knowledge of printing and prepress requirements a plus
Possesses a solid knowledge of MIS systems and order entry processes
Handles all communications with customers in a professional and respectful manner
Strong analytical skills (break projects into steps or sets)
Excellent writing and verbal skills
Professional appearance and decorum
Strong organizational and time-management skills
AlphaGraphics centers (locations) are independently owned and operated.
The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
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