-
Associate Customer Support
1 week ago
Gainwell Technologies Conway, United States**Associate Customer Support ** · **Please wait...** · **Location:** Conway, AR, US, **Job Description Summary** · Responds to moderately complex customer inquiries and requests. · **Essential Job Functions** · Answers telephones and responds to moderately complex customer q ...
-
Associate Customer Support
2 days ago
Gainwell Technologies Conway, United States**Associate Customer Support** · **Please wait...** · **Location:** Conway, AR, US, **Job Description** · **Essential Job Functions** · Answers telephones and responds to moderately complex customer questions and/or forwards call to appropriate personnel. · Researches custom ...
-
Administrative Assistant/support Staff
2 days ago
Alvin J. Coleman & Son, Inc Conway, United StatesOffice Support Personnel Job Description · **Role Overview**: Office support personnel, also known as administrative or office support staff, play a vital role in maintaining the smooth and efficient operations of various organizations and institutions. They provide essential ass ...
-
Automotive Service Advisor
6 days ago
Profile Subaru Conway, United StatesDue to ongoing growth in business Profile Subaru is in search of a Service Advisor to meet our customers needs. We are a fast-paced service department looking for an individual who enjoys customer service. · At Profile Subaru we strive to make every customer a customer for life. ...
-
Pt Customer Service Leader
3 days ago
Hannaford Conway, United States**Address**:USA-NH-No Conway-Mountain Valley Mall · **Store Code**:Store 08352 Customer Service · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively s ...
-
Hospitality Supervisor
2 days ago
Sodexo Live Conway, United States**Job Listing**:Hospitality Supervisor - Quick Serve** · At Sodexo Live, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live is more than a jo ...
-
Buildings & Grounds Maintenance Tech
3 days ago
Attitash Mountain Service Co Conway, United States**Join the Berry Companies - Be a Part of Our Tradition and Future** · Our Mission: To provide exceptional vacation experiences, and picturesque and unique properties in the Mt. Washington Valley. As a family-owned business, we enrich the lives of our team members and customers w ...
-
Full Time Assistant Store Manager
6 days ago
LINDT & SPRUNGLI North Conway, United States Full timePOSITION PURPOSE · The individual in this position is responsible for assisting the Store Manager with achieving and/or exceeding the store's sales plan, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This i ...
-
beBee Handyman Natural Steps, AR, United States FreelanceI need a quote for a wooden furniture that I need to have before November 5th in Natural Steps, AR. · It is for hanging two 300x200cm canvases, weighing 4kg each, which will be installed with rubber bands. · It is for an interior and I have several possible references.What do you ...
-
Eclipse Solutions Conway, United StatesWith passion for IT and attention to detail, we are a strong hosting partner. We offer simple solutions for complex issues and self-developed high-tech products for our customers worldwide. Behind our success is a team of motivated specialists. As an important part of our company ...
-
Branch Manager
1 week ago
SilverLinx Conway, United StatesThe company pro aurum specializes in trading and storing gold, silver, platinum, and palladium and is one of the market leaders in the German-speaking region with around 130 employees. Our headquarters is the "Goldhaus" in Munich; we also have branches in Bad Homburg, Berlin, Dre ...
-
Freelance inspectors
1 week ago
Infinity Ventures North Conway, United StatesAt Kiwa Deutschland GmbH, our focus is on quality testing, product and system certifications, as well as genuine sustainability and important environmental services. Our range of services is diverse, just like our team: 9,500 dedicated, energetic, and talented individuals keep th ...
-
Salesperson with cashier duties
1 week ago
Spectrum Dynamics Conway, United StatesLocation: 07616 Bürgel | Employment type: Full/Part-time, permanent | Job ID: 839049 · What you will be doing with us: · You love it when your guests feel comfortable and you can give them your full attention? With ease, you convey to our customers every day the good feeling of b ...
-
Part-time cleaning staff
1 week ago
Skyline Solutions Conway, United States Part timeLocation: 38162 Cremlingen | Contract type: Part-time, permanent | Job ID: 782017 · What you'll be doing with us: · You love it when your guests feel right at home and you can always offer them order and cleanliness? With ease, you convey to our customers every day the good feeli ...
-
BlueWave Ventures Conway, United States Part timeAbout Iveco Magirus AG: · We are a globally leading company in the automotive industry, operating in the fields of commercial and special vehicles, drive technologies, and related financial services. Each of the eight brands within our company is a driving force in its specific i ...
-
Training for Retail Salesperson
1 week ago
Infinity Technologies Conway, United StatesLocation: 41379 Brüggen / Bracht | Contract type: Full-time, temporary | Job ID: 818213 · Start of training: | planned end of training: · Your tasks: · In your training as a retail salesman (m/f/d) with a focus on food, you will learn about the diverse tasks in a REWE store. You ...
-
Working student in IT web development
1 week ago
Spectrum Innovations Conway, United StatesLocation: 51149 Cologne | Contract Type: Part-time, temporary | Job ID: 843238 · Welcome to the Home of IT · We are the home for all those who thrive in the digital world. A tech team where IT and non-IT specialists from various fields work together. Together, we bring innovation ...
-
Quantum Ventures Conway, United StatesLocation: 88529 Zwiefalten | Contract type: Full-time, temporary | Job ID: 814072 · Start of training: | planned end of training: · PENNY is part of the REWE Group and employs over employees in around 2,140 stores, 10 logistics locations and the headquarters. In the PENNY team, ...
-
Training as a merchant
1 week ago
Titan Ventures Conway, United StatesIs there a logistics for careers? With us, there is. As a globally operating logistics service provider with employees in over 60 countries, we manage complex supply chains and offer our customers innovative additional services. Rhenus Warehousing Solutions is one of the leading ...
-
Customer Support Technical Analyst
1 day ago
Euronet Little Rock, United StatesEuronet Software Solutions (Euronet USA, LLC) is a wholly owned subsidiary of Euronet. Euronet Software Solutions was established with the mission of developing and evolving the payment technologies needed to power Euronet's global operations. · We are hiring a Customer Support ...
Senior Assistant Customer Support - Conway, United States - Gainwell Technologies
Description
**Senior Assistant Customer Support**
**Please wait...**
**Location:** Conway, AR, US, **Job Description**
**Essential Job Functions**
Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel.
Records call on account history record with results of the inquiry; initiates required confirmation without direct supervision. Researches customer inquiries and responds to appropriate parties in a timely manner.
Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication.
Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements.
Performs data entry and matches documents to appropriate accounts to ensure up to date and accurate information.
Interfaces with team members, management, and customers in reference to customer service issues.
Reviews client reports on a weekly basis to ensure data integrity; prepares and submits report to management.
Reviews and recommends modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
**Basic Qualifications**
High school diploma or G.E.D.
Two or more years of customer service or other telephone experience
Experience working with organizational functions and personnel
Experience working with fax machines, computer software, and telephone technology
Experience working with and skilled in the use of help desk software
**Other Qualifications**
Business and analytical problem solving skills
Communication skills
Ability to work independently
Ability to follow oral and written directions
**Work Environment**
Office environment
May require shift work
**Job Description**
**Qualifications**