Hospitality Supervisor - Conway, United States - Sodexo Live

Sodexo Live

Verified Company

Conway, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Listing:

Hospitality Supervisor - Quick Serve**At Sodexo Live, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members.

Working with Sodexo Live is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location:

We are seeking a Full Time/Seasonal
Hospitality Supervisor - Quick Serve for the
Cranmore Mountain Resort in North Conway, NH.

Principal Function:

The Hospitality Supervisor - Quick Serve is responsible for ensuring that guests receive an exceptional level of service by supervising Quick Serve staff and supporting the Quick Serve operations at all points of sale.

They will assign tasks and delegate responsibilities to Quick Serve Leads and will monitor servers as they provide a variety of pre-made or fresh-to-order snacks, beverages and entrée items from Sodexo Live's Quick Serve menu.

Their top priority will be to ensure that the highest levels of cleanliness and sanitation are maintained.

Style of service may be either take-away, restaurant-style or in-seat service format.

They will circulate throughout assigned locations within the venue's levels, decks and concourses to monitor service within kiosks, mobile stands, permanent stand fixtures or cafes/bistros.

They are responsible for ensuring that alcohol is being served responsibly throughout their assigned locations and for ensuring that Sodexo Live's standards for handing monetary transactions are consistently in place.

The Hospitality Supervisor - Quick Serve will plan and prepare in advance of games or events, will provide hands on supervision during events and will organize post-event closing and clean up.

Essential Responsibilities:

Support Quick Serve staff in providing outstanding service to all customers.
Ensure that policies and procedures for processing customer sales transactions are adhered to.
Ensure quality and safety standards are maintained.

Qualifications/Skills:

High school diploma or equivalent.
College degree or combination of education and work experience to support onthejob effectiveness.
12 years supervisory experience in a fastpaced foodservice facility preferred.
Ability to understand written and oral direction and to communicate same with others.
Ability to promote and participate in a team environment.
Ability to work independently and in a high stress, fast paced environment.
Must be able to speak, read, write and understand the primary language(s) used by guests who typically visit the work location.
Servsafe certified.

Other Requirements:

Hours may be extended or irregular to include nights, weekends and holidays.

Sodexo Live is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law._