Administrative Support IV 041023 - Sunrise, United States - City of Sunrise, FL

Description

NATURE OF WORK
This is advanced clerical work, which involves moderately complex work methods and requires skilled typing and data entry abilities.

Employees in this classification perform duties which require skilled typing and a wide variety of clerical skills, which require the application of independent judgment.

Tasks vary based on departmental assignment and function. Work may include the operation of standard office machines for which no previous training is required. An employee may work under relatively close supervision, until the more difficult tasks and procedures are learned. Thereafter, detailed instructions are received only when changes in procedure are made.

Work is reviewed by a supervisor through observation of the incumbent's customer service delivery, attention to detail and quality of typewritten material produced.

Examples of Duties


ESSENTIAL JOB FUNCTIONS

• Maintains the less complex accounting, financial, and cost records where no technical knowledge is required but where frequent procedural problems arise; prepares or checks payroll forms, vouchers, requisitions, and purchase orders; maintains personnel, financial, and similar records.
• Disseminates information to other departments and the public, applying significant knowledge of departmental rules, regulations, programs and procedures.
• Processes documents requiring various procedural knowledge, such as registrations, facility reservations and purchase orders, contracts, employee paperwork, incident reports reviews documents for sufficiency, obtains necessary signatures and routes appropriately, maintaining follow-up.
• Composes and types form letters, memos and other routine correspondence based on information from records and files; prepares rough draft reports, narratives and statistical tabulations.
• Types from copy, rough draft or general instruction, accounting and financial statements, inventories, minutes, letters, payrolls, receipts, departmental reports, permits or other materials, frequently requiring independent action and discretion on problems encountered.
• Opens, date stamps and distributes mail; prepares mailings.
• Interacts with public as required in the delivery of optimal customer service.
• Performs related work as required and as assigned.

Requirements


EDUCATION

• Graduation from an accredited high school or possession of a GED equivalency diploma supplemented by courses in business administration.
• PROOF OF HIGHEST FORM OF COMPLETED
  EDUCATION MUST BE SUBMITTED AS AN ATTACHMENT WITH APPLICATION. (Applications without attached proof of education will not be processed for consideration.)

EXPERIENCE

• Minimum two (2) years of fulltime paid clerical and data entry experience in a customer service environment.
• Must have ability to type 35 correct words per minute.
• Proficiency in Microsoft Office (including Word and Excel) required.
• State of Florida Notary Public or must have the ability to become one within thirty (30) days of hire.
• Exceptional Customer Service skills required.
• Must pass typing, Word/Excel assessment.

NECESSARY SPECIAL QUALIFICATIONS

• Must pass typing, Word, and Excel assessment.
• Ability to work evenings and weekends based on departmental needs.
• Ability to speak Spanish is preferred.

PHYSICAL REQUIREMENTS:

Physical:

• Light to moderate physical effort required, which may involve some lifting, carrying, pushing and/or pulling of objects and materials up to twenty (20) pounds. The position requires the ability to walk, stand, and sit for prolonged periods.
• Work Environment:
• Work is performed in a standard office environment. Work hours are usually set day shift schedules but may vary as needed and may include evenings, weekends and holidays. Tasks are regularly performed with minimal exposure to adverse environmental.
• Sensory:
• The ability to perceive and differentiate visual cues or signals. Tasks require the ability to communicate orally and in writing. Requires ability to adapt to frequent changes in workload and to adjust priorities quickly as circumstances dictate while completing tasks within established periods. It also requires interaction with employees and officials from all City departments/divisions, vendors and the public.

Supplemental Information

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to understand and carry out moderately complex oral and written instructions.
• Ability to communicate effectively and persuasively, both verbally and in writing.
• Ability to assign, supervise, and review the work of other clerical employees and volunteers in a manner conducive to full performance and high morale.
• Ability to demonstrate effective customer service skills, exercise tact and good judgment when dealing the public.
• Skill in typing accurately from rough draft, plain copy, or dictation machines at a reasonable rate of speed.
• Knowledge of business English, spelling and arithmetic.
• Ability to make minor decisions in accordance with procedures, laws and regulations and to apply these to work problems.
• Ability to make arithmetic computations accurately with reasonable speed.
• Knowledge of office practices and procedures.
• Ability to plan and organize workload to achieve stated objectives in a timely, efficient, and effective manner.
• Ability to establish and maintain effective working relationships with participants, other employees, supervisors, other agencies, instructors, community leaders and the general public.
• Ability to withstand pressure of competing priorities and varied responsibilities and work efficiently and effectively to develop win-win solutions.
• Ability to evaluate the impact of alternative courses of action and evaluate circumstances of an innovative, new or unprecedented nature.

BENEFITS PACKAGE SUMMARY

GENERAL EMPLOYEE
HIRED ON OR AFTER 10/1/18

The description of benefits for which, an employee may be eligible have been generally summarized in this information sheet for your convenience; however, you must refer to all applicable City ordinances, collective bargaining agreements and/or plan documents for specific terms and conditions.

These benefits may be affected by future changes in policy, collective bargaining, City ordinances and/or legislative actions. The City reserves the right to increase, modify, decrease or eliminate benefits at any time.

No benefit is created or maintained simply based on this document, and its contents do not give rise to any contractual rights related to continuing employment or receipt of benefits between the City of Sunrise and its employees.

The information contained herein supersedes any prior benefit sheet(s).

The City of Sunrise is an economic powerhouse in western Broward County encompassing more than 18 square miles.

As the host of Sawgrass International Corporate Park - the largest business park in South Florida - Sunrise has its own flourishing job market and currently employs approximately 1,100 employees and numbers continue to rise.

The City takes a very active role in business development, recruitment and prides itself on creating job opportunities for its residents.

There are very few communities of similar size that welcome the tens of millions of visitors that we do here in Sunrise, or that can boast the magnitude of regional assets found in our City.

Our City shines and we understand in order to shine brighter; we must continue to recognize our employees as one of our most valuable assets.

The City of Sunrise takes great pride in recruiting future employees and developing and retaining current ones by offering our comprehensive compensation and benefits package throughout an employee's career.

City-Paid Medical Benefits:

• Group Health Insurance: The City pays for 100% of the cost for single coverage for

full-time employees and 66.66% of cost for Dependent/Family Coverage.

Upon retirement and separation from City employment, employee receives a monthly stipend of $350 per month, applicable toward retiree health coverage.

• Life Insurance: $30,000
• Accidental Death & Dismemberment (AD&D): $10,000
• Employee Assistance Program (EAP) through Cigna Behavioral

Retirement:

• Employee Contribution = 8%
• Vesting = 10 Years
• Normal Retirement Benefit = 2.5% of pensionable earnings for each year of

creditable service

• Average Final Compensation (AFC) = 3 best consecutive earning years
• Maximum Benefit = 80% of AFC, not to exceed $80,000.
• Normal Retirement = Age 62 and ten (10) years of creditable service
• Early Retirement = Age 57 and ten (10) years of creditable service, 3% annual reduction for each year prior to normal retirement age
• 13th check based on monthly retirement, payable if the pension plan funding status is

equal to or greater than 100%. Paid in December each year following retirement

• Deferred Retirement Option Plan (DROP) = 4 years/48 months maximum
• DROP Interest Rate = 4%, compounded annually

Longevity:
Based on successful completion of full-time, continuous service with the City, employee shall receive the following:

Years of Creditable Service Longevity Benefit*10 Years 2.5%

15 Years 2.5%

20 Years 5.0%

• Longevity Benefit calculated on employee's base rate of pay

Paid Holidays:

Employees receive the following City-paid holidays:

• New Year's Day
• Veterans' Day
• Martin Luther King Day
• Thanksgiving Day
• Memorial Day
• Friday after Thanksgiving
• 4th of July, Independence Day
• Christmas Day
• Labor Day

Annual Leave:
Annual leave may be taken as earned after completion of (90) calendar days. Maximum accumulation each fiscal year is 290 hours.

At time of resignation or retirement, employee is paid for all annual leave accrued at their current rate of pay.

Annual leave is accrued based on continuous, full-time service with the City, as follows:

Completed Months of Service Total Hours/Days Accrued Annually

Up to and including first 60 months 96 hours/12 Days

Greater than 60 months through 120 months 136 hours/17 Days

Greater than 120 months through 204 months 176 hours/22 Days

Greater than 204 months 216 hours/27 Days


Annual Leave Cash Out:

Employee can opt to receive a non-pensionable cash payment twice per year for up to forty (40) hours of annual leave, provided accrued annual leave bank does not fall below eighty (80) hours.

Floating Holidays:

Upon completion of (26) weeks of full-time employment with the City, employee shall be entitled to utilize up to five (5) floating holidays per fiscal year.

Floating holidays shall not

carry over to the next fiscal year.


Perfect Attendance:

For every six (6) months period (April - September 30) and (October - March 31) in which, no sick or unpaid leave is utilized, an employee shall receive ten (10) hours of annual leave credited.

Employees who qualify for a consecutive Perfect Attendance benefit shall receive fourteen (14) hours of annual leave credited for each applicable consecutive earning period.

Sick Leave:

Each employee earns (96) hours (12 days) of sick leave annually with no waiting period for use and unlimited accrual.

Upon separation of City employment due to resignation, employee shall receive payment of all accrued sick leave at a rate of twenty-five percent (25%) of the employee's current rate of pay at time of resignation.

Upon separation of employment due to retirement, employee shall receive payment of all accrued sick leave at a rate of fifty percent (50%) of the employee's current rate of pay at the time of retirement.

Sick Leave Conversion:

After completion of one (1) year of continuous, full-time employment with the City, an employee may convert their unused portion of their first six (6) days (maximum of forty- eight (48) hours) of accrued sick leave into annual leave.

Conversions are subject to the following:

A minimum of 96 unused sick leave hours accrued prior to hours being converted, total eligible sick leave hours to be converted shall be reduced hour-for-hour by any sick leave hours utilized during the eligible benefit period, and conversion subject to annual leave accrual cap.

Bereavement:

Qualifying City-paid Bereavement Leave as follows:

• In State = Up to 3 Days
• Out of State = Up to 5 Days

Tuition Reimbursement:
After one (1) year of full-time employment

• 100% reimbursement for a grade of A or B
• 50% reimbursement for a grade of C

* $250 books/lab reimbursement per semester


Credit Union:
We Florida Financial Bank & Credit Union NW 44th Street, Sunrise, FL. 33351

Optional Voluntary Benefits (paid by the employee):

• Single or Family Dental Insurance Coverage
• Single or Family Vision Insurance Coverage
• Accident Advantage
• Life Insurance Coverage
• AD&D
• Short Term Disability
• Critical Care Protection
• Cancer Protection Assurance
• Mission Square Retirement Compensation Programs

o 457 Deferred Compensation Plan

o 401(a)

Governmental Purchase Plan:
Newly hired

01

Can you provide proof that you graduated from an accredited high school or received a G.E.D. equivalency diploma? Please attach and submit proof of highest level of completed education with application.

• Yes
• No

02

Do you have a minimum two (2) years of fulltime paid clerical and data entry experience in a customer service environment?

• YES
• NO

03

Do you have ability to type 35 correct words per minute? (Passing the typing test will be required)

• YES
• NO

04

Are you proficient in Microsoft Office (including Word and Excel)?

• YES
• NO

Required Question

Agency City of Sunrise

Address 10770 W. Oakland Park Blvd.

Sunrise, Florida, 33351

Phone

Website