it specialist - Miami, United States - U.S. Army Cyber Command

U.S. Army Cyber Command Miami, United States

3 weeks ago

Description

Summary About the Position:

This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f.

Employees occupying CES positions are in the Excepted Service and must adhere to U.S.

Code, Title 10, as well as Department of Defense Instruction This position is located at the 7TH SIGNAL COMMAND (THEATER)106TH SIGNAL BRIGADE in Miami, Florida.

Responsibilities Manages the enterprise mobile device program, managing all program aspects of purchasing, receiving, and deploying handheld assets (e.g., mobile telephones, tablets, and temporarily assigned laptop computers).

Manages the configuration of all mobile devices, directing the management of all mobile devices using a physical environment or a cloud-based mobile device manager (MDM) solution.

Provides systems management, operational support, technical advice, and project management services for mobility systems.

Plans and coordinates system modification to satisfy customer and mission requirements and designs and implements automation support for office reorganization and restructuring.

Provides direct technical systems support for voice over Internet protocol (VoIP) system, Assures compliance with contract provisions post-award regarding technical requirements and contractor performance, Develops and recommends implementation of policies and procedure covering mobility IT and telecommunications requirements and specifications.

Requirements Conditions of Employment Qualifications Who May Apply:
Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Army Cyber Excepted Service (CES)

Employee Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee Current Civilian Employees of the Organization Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non

Army) Current DoD Cyber Excepted Service (CES) Employee (non Army) Current DoD Defense Civilian Intelligence Personnel System (DCIPS) Employee (non Army) Current Permanent DoD Civilian Employee (non Army) Applying to Cyber Excepted Service Positions Non-Department of Defense (DoD) Transfer Applying to Cyber Excepted Service Positions Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.

S.C., in accordance with the procedures provided in DoD Instruction , Volume 3005, "CES Employment and Placement".

If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.

In order to qualify, you must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document. This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure.

To qualify based on your experience, your resume must describe one-year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position.

Such experience is typically in or directly related to the work of the position to be filled.

Specialized experience would be demonstrated by (1) managing enterprise mobile device program, including purchasing, receiving, deploying handheld assets and mobility networking and VoIP systems.

(2) providing systems management and operational support for mobility systems to ensure performance standards are met to resolve issues.

(3) Evaluating and coordinating a wide range of mobility equipment, tests, maintenance, user training, and mobile device requests and contracts.

(4) Developing policies and procedures to provide solutions for telecommunications requirements, and the management and planning of mobility IT and telecommunications services.

My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: 1)

Attention to Detail

Is thorough when performing work and conscientious about attending to detail.

Examples of IT-related experience demonstrating this competency include completing work independently that rarely requires editing or review by others. (2) Customer Service

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Examples of IT-related experience demonstrating this competency include resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise. (3) Oral Communication

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Examples of IT-related experience demonstrating this competency include expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions; and (4) Problem Solving

Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Examples of IT-related experience demonstrating this competency include identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. OR Education Substitution for Specialized Experience for GG-11:
Successful completion of a Ph.
D.

or equivalent doctoral degree, or three full years of progressively higher level graduate education leading to such a degree, that is directly related to the work of the position.

OR Combination of Experience and Education Substitution for Specialized Experience for GG-11: If you have some, but not all, of the experience or education described above, you may still qualify by combining the amount of creditable experience and education that you possess.

To compute the percentage, divide your total months of qualifying experience by 12.

Then divide your semester hours of graduate education in excess of 36 hours (total semester hours minus 36) by 18.

Add the two percentages. The total percentage must equal at least 100% to qualify.

Education FOREIGN EDUCATION:

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S.

education program; or full credit has been given for the courses at a U.S. accredited college or university.

For further information, visit:
Additional Information If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Must be able to obtain and maintain a SECRET security clearance. Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM Cyberspace Workforce Qualification and Management Program dated 15 February 2023. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) 34 Information Technology Management Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit for more information. Permanent Change of Station (PCS) allowances is not authorized/ Relocation and recruitment incentives are authorized.

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