- Configure firewalls, routing and switching to maximize network efficiency and security.
- Maximize network performance through ongoing monitoring and troubleshooting.
- Arrange scheduled upgrades as part of the run and maintain activities.
- Investigate faults in the network.
- Update network equipment to the latest firmware releases as required to ensure hardware component is complaint.
- Administer the network inventory and ensure that it accurately reflects the current scope and maintain the consistency of the Servicenow/CMDB device information.
- Handle, review and manage the incident(s), problem(s), Service Request(s) as needed to ensure they are correctly prioritized, scheduled and resolved as per stipulated SLA's and ITIL best practices and guidelines.
- Prepare and maintain SOP(s), knowledge base, documentation of technologies, standards, and procedures.
- Gather information and facilitate the decision-making process of granting approval for immediate change requests to systems with input from the appropriate teams, understanding the potential impact to production systems prior to approval.
- Manage business interaction(s) diligently and participate in project activities.
- Bachelor's degree required, preferably in Information Technology.
- 3+ years' overall relevant work experience.
- Must have mastery of skills in the configuration and maintenance network security controls that safeguard the process control layer.
- Knowledgeable in the following concepts: IT Service Management and Integration Support, On-premise and Cloud Hosting, Business Change Management, Continuous Improvement, IT Architecture Information Risk Management and Assurance, and Collaboration Tools.
- Experience managing and supporting Fortinet Firewalls/Switches.
- Prior experience in an IT support environment supporting business applications/infrastructure.
- Knowledgeable in TCP/IP protocols and IP addressing schemes.
- Preferred: Cisco certification: CCNA or/and Palo Alto Firewall Certification: PCNSE or/and Fortinet: NSE.
- Ability to operate in a global, virtual cross-cultural organization, working in different time zones.
- An analytical mindset and ability to learn new technologies quickly.
- Good communication skills – both written and verbal.
- Strong technical articulation and documentation skills.
- Ability to travel to other locations based on the project demand.
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Process Control Network Specialist - Houston, United States - Audubon Companies
Description
External Description
Audubon is currently seeking a Process Control Network Specialist to join our team in our Houston, TX Office. The Process Control Network Specialist will help design, deploy and support Process Control Networks to deliver a Secure and Reliable PCD IT security services.
PRIMARY RESPONSIBILITIES :
Key Areas of Responsibility will include:
EXPERIENCE AND SKILL REQUIREMENTS :
The requirements listed below are representative of the knowledge, skill, and/or ability required for the position:
Process Control Network Specialist professionals in Houston
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Marialuisa Garcia
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Rick Neudorff
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