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Port Chester

    Associate Director - Port Chester, United States - Libra Solutions

    Libra Solutions
    Libra Solutions Port Chester, United States

    1 week ago

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    Description

    When life gets hard, we make it easier Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them.

    Libras beneficiary funding business, Probate Advance, is the industrys leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.

    Libra Solutions is looking for a leader to direct day-to-day operations in its Probate Advance division. The Probate Advance Director will oversee a team of 15 employees that services and supports a rapidly growing business, driven by robust product, marketing, and sales efforts. Teams include marketing, sales, underwriting, funding, compliance, and servicing for all cash advances we make to beneficiaries of estates tied up in Probate.

    This position will report to the EVP of Probate Advance, and is located out of the firms Rye Brook, NY office.

    Responsibilities:

    • Be an exceptional leader of people.
    • Create a high-performing team, leading all aspects of key talent retention, skills development, performance management and staffing (recruiting, hiring, and training) for all operations functions.
    • Assess current operations, and implement improvements to enable scalability and consistency in service delivery.
    • Determine and ensure appropriate staffing levels and help foster positive firm culture.
    • Develop, review, and approve budgets for business operations and investments.
    • Ensure systems and operations flow smoothly and are monitored daily, weekly, and monthly for intended outcomes.
    • Lead strategic efforts that drive efficiency and enhance customer experience while controlling costs.
    • Work with Analytics to source data and determine impacts and actions necessary to assess and maintain operational performance.
    • Establish KPIs and reporting/analytics to measure performance and ensure team and individual accountability.
    • Create competitive compensation plans with strong alignment and incentives in order to drive performance, employee retention and scalability.
    • Build out internal risk management functions by creating appropriate controls across workflows to limit fraud and/or errors.

    Required Skills and Experience:

    • Bachelors degree required. MBA or advanced degree is a plus but not a pre-requisite.
    • 3+ years of experience leading a business unit or stand-alone business with at least 10 team members.
    • 3+ years of financial/analytical experience, including extensive excel modeling experience.
    • Must be process and metrics oriented, well-organized, highly motivated, and self-directed with the ability and desire to have real impact on an organization.
    • Excellent communication skills, externally and internally.
    • Proven ability to source talent and build high-performing teams.
    • Technical proficiency, curiosity, and ability to influence others.
    • Track record of success in working with and leading change in an entrepreneurial, fast growth business.
    • Experience working at a PE sponsor-owned companies is a plus.
    • Experience in personal injury, legal, specialty finance, or cash advance fields is a plus.
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