-
P&C Admin
2 days ago
Primark - US Auburn Hills, United States Full timePeople & Culture HR Administrator · Key Responsibilities: · Functional Expertise · Working collaboratively with the Store Management Team and the Store P&C Business Partner, to deliver the people agenda in Store. This is a generalist role, responsible for all day-to-day P&C admin ...
-
HR Business Partner/ HR Generalist
1 week ago
Aurora Solutions Bloomfield Hills, MI, United States Freelance- Our location in Bloomfield Hills, MI is seeking a competent contact person for a diverse role in various areas, which you will independently and competently take on as an HR Business Partner/ HR Generalist (w/m/d). The work environment is characterized by a friendly and family- ...
-
Director of Human Resources
1 day ago
Bala Consulting Wayne, United States**Director of Human Resources** · Bala Consulting Engineers, based in Wayne, Pennsylvania is a dynamic growth-oriented company, built on relationships with clients, staff, and industry partners. Bala has been in the forefront of providing critical and technologically advanced eng ...
-
Assistant General Manager
2 days ago
Bloomingdale's Garden City, United States**About** · - Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. E ...
-
HR Business Partner
1 day ago
Amazon Inc Sterling Heights, United StatesAmazons mission to be Earths most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences. As we strive to be Earth's best employer, our global HR t Business Partner, Business, Cu ...
-
HR Business Partner
1 day ago
Amazon Sterling Heights, United StatesAmazons mission to be Earths most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences. · As we strive to be Earth's best employer, our global HR teams, known internally as Pe ...
-
Human Resources Generalist
14 hours ago
JK Moving Services Sterling, United StatesSCOPE · Performs HR activities that support multiple business unit leaders and share service providers (Accounting, HR, IT, Marketing, Safety & Compliance) that employ domestic and globally based employees. Ensures compliance with government regulations and Company HR policies. K ...
-
Senior Human Resources Manager
1 day ago
B. F. Saul Company Hospitality Group Sterling, United StatesB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Interc ...
-
HR Generalist
1 day ago
JK Moving Services Sterling, United StatesOverview: · Performs HR activities that support multiple business unit leaders and share service providers (Accounting, HR, IT, Marketing, Safety & Compliance) that employ domestic and globally based employees. Ensures compliance with government regulations and Company HR polici ...
-
Store Associate Part-Time
1 day ago
DSW Sterling Heights, United States Part timeYou must apply through our internal portal: · ** Store Associate Part-Time** · DATE: Oct 19, 2021 CITY: Sterling Heights BRAND: DSW REQ #: LOCATION NAME: Clinton Valley, Sterling Heights DEPARTMENT: Stores **General Summary** · Store Associates provide friendly service to cust ...
-
Human Resources Manager
1 day ago
Resonetics Sterling, United StatesResumen: · The HR Manager is responsible for leading the HR organization in Costa Rica, ensuring the HR strategy is aligned with the business priorities. This position ensures effective service delivery in the following areas: HR Operations, benefit administration, employee rela ...
-
Human Resources Generalist
1 week ago
Acreage Holdings Sterling, United StatesReports To: HR Manager · FLSA Status: Exempt · Department: Human Resources · Why The Botanist? · The Botanist is a subsidiary of Acreage Holdings, Inc., a leading vertically integrated, multi-state operator in the United States cannabis industry. Acreage dug its roots in the ca ...
-
Senior Capture Manager
1 day ago
REI Systems Sterling, United StatesOverview: · REI Systems provides reliable, effective, and innovative technology solutions that advance federal, state, local, and nonprofit missions. Our technologists and consultants are passionate about solving complex challenges that impact millions of lives. We take a Mindfu ...
-
Senior Capture Manager
6 hours ago
REI Systems Sterling, United StatesOverview: · REI Systems provides reliable, effective, and innovative technology solutions that advance federal, state, local, and nonprofit missions. Our technologists and consultants are passionate about solving complex challenges that impact millions of lives. We take a Mindfu ...
-
Training for nursing specialist
2 days ago
Omega Innovations Lake Angelus, United StatesLake Angelus is looking for 100% team players to join our team of 690 employees. With 360 beds and 6,700 patients per year, we are a leading healthcare provider in the region. Our team is made up of 7 sister clinics, all working together to provide the best care possible. Whether ...
-
Human Resources Generalist
1 day ago
Rehmann Macomb, United StatesJob Description · Job DescriptionAt our organization, family and community are part of our DNA. With over 30 years of dedicated service to Macomb, Lapeer, and Charlevoix counties, we have thrived by prioritizing our people, both customers and employees alike. · As an expanding mu ...
-
HR Generalist
1 day ago
Zobility Utica, United States Full time· Job Location: 51360 Danview Technology Ct Shelby Twp MI 48315 · Position Type: Direct Hire · 30 hours/ week · Salary $60k/Yearly · We are seeking a dedicated and dynamic HR Generalist to join our team. The HR Generalist will play a key role in supporting various HR fun ...
-
HR Generalist
1 week ago
zobility Utica, United StatesJob Location: 51360 Danview Technology Ct Shelby Twp MI 48315 Position Type: Direct Hire 30 hours/ week Salary $60k/Yearly We are seeking a dedicated and dynamic HR Generalist to join our team. The HR Generalist will play a key role in supporting various HR functions, including r ...
-
HR Generalist
6 days ago
zobility Utica, United States· Job Location: 51360 Danview Technology Ct Shelby Twp MI 48315 · Position Type: Direct Hire · 30 hours/ week · Salary $60k/Yearly · We are seeking a dedicated and dynamic HR Generalist to join our team. The HR Generalist will play a key role in supporting various HR fun ...
-
Human Resources Generalist
10 hours ago
Zobility Utica, United StatesJob Location: 51360 Danview Technology Ct Shelby Twp MI 48315 · Position Type: Direct Hire · 30 hours/ week · Salary $65k/Yearly · Qualifications: · Bachelor's degree in human resources (Required) · Minimum 4 years HR Generalist experience · HR certification (e.g., SHRM-CP, PHR) ...
E&R Sr Customer Experience Generalist - Sterling Heights, United States - Grainger
Description
About E&R Industrial:
E&R Industrial, a wholly owned subsidiary of Grainger, is an innovative, full-line industrial supply distributor committed to brand name quality products, competitive prices, and on-time delivery.
As a regional distributor of MRO products, including a deep portfolio of metalworking/cutting tool products and solutions, E&R provides outstanding product and technical expertise to the manufacturing industrial sector.
Position Details:
The Sr Customer Experience Generalist (MW) provides customer service extending 'end to end' support and service to specialized customers, field specialists and account managers.
You understand customer needs, probes to recognize opportunities, solves problems and recommends solutions. They have a experience creating a remarkable customer experience, while identifying opportunities to grow sales. You will report to Customer Experience Manager.You Will:
Manage variation of incoming volume (Phone, Fax, e-mail, EDI etc.) Complete order/data entry with accuracy. Work out of multiple customer portals and internal ERP systems, while simultaneously using communication channels (email/chat/phone).
Manage customer, supplier, or vendor relationships and balance internal and external interests Probes to dissect customer/supplier need and unique issues that are important to the customer Get past 'No' and providing options to enlarge the opportunity Find opportunities to 'up-sell' beyond the original product need Use customer feedback and input to understand what triggers a buying decision Problem Solving Attempts to self-solve before escalating complex issues Compile and sort mass amounts of data quickly to see meaningful trends Facilitating discussions between supplier, customer and sales to develop solutions Quality/Process Improvement Manage annual price increase Works to minimize customer errors and customer discrepancies Work with back end processes to gain understanding of troubleshooting and system capabilities Industry Knowledge Demonstrated industrial/manufacturing expertise gained through vocational training, education, previous work experience, and related professional certifications .
Well-rounded knowledge of complex manufacturing (e.g. automotive, aerospace, etc.).Identify and source an item based on description, image, and part number provided by customer, or during onsite product discovery.
You Have:
High School Diploma or GED; (undergraduate degree preferred) 1+ years of inside sales, customer service, or telemarketing experience Ability to rapidly build knowledge of E&R's product lines Understand and use basic selling techniques: opening, probing, presentation, and overcoming objections Rewards and Benefits: With benefits starting day one, Grainger is committed to your safety, health and wellbeing.
Our programs provide choice and flexibility to meet our team members' individual needs.Check out some of the rewards available to you at Grainger Medical, dental, vision, and life insurance plans Paid time off (PTO) and 6 company holidays per year Automatic 6% 401(k) company contribution each pay period Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement A comprehensive set of emotional, financial, physical and social wellbeing programs DEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are proud to be an equal opportunity workplace.We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment.
With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.