P&C Admin - Auburn Hills, United States - Primark - US
Description
People & Culture HR Administrator
Key Responsibilities:
Functional Expertise
Working collaboratively with the Store Management Team and the Store P&C Business Partner, to deliver the people agenda in Store. This is a generalist role, responsible for all day-to-day P&C administrative activity, with particular focus on:
Recruitment
• Support the Retail Management team with recruitment administration
• Carry out the pre interview recruitment activity required for Retail Assistant/ non-management roles including uploading/ advertising roles, screening, interview coordination and candidate contact
• In conjunction with the Retail Management team, complete the relevant right to work checks and documentation retention steps
• Deliver a consistent and engaging candidate experience through the recruitment administration process
• Administer the applicant tracking system to include role creation, candidate response and onboarding steps
• Liaise with third party contacts for graduate, work placement and/ or temporary resource as required
• Participate in recruitment and selection activities for seasonal recruitment events
Onboarding and Induction
• Administer the onboarding process including contract / offer preparation and payroll / systems set up
• Complete the appropriate administrative checks
• Organize the relevant workwear and lanyards for new starters
• Participate in the delivery of the Primark Induction/ Welcome event for new starters in partnership with the Retail Management team
Resource Planning
• Responsible for the maintenance of people data in the resource planning tool including adding/ removing joiners and leavers, printing weekly rotas and collating overtime
• Communicate rotas and schedules to colleagues (checking that shifts/ overtime allow for regulatory breaks)
• Administer holiday requests in line with Country regulatory requirements
• Periodically review holiday balances to ensure colleagues are actively booking holiday
• Provide weekly absence reports to Retail Management for review
• Support the administration process for Colleague store transfers as required
Payroll
• Set up new starters/remove leavers on the payroll system and work with third party payroll provider
• Complete the daily and weekly payroll activities including a review of the T&A and resolution of any errors with the relevant Colleagues/Managers
• Update the T&A/payroll system with relevant absence information and ensure documentation is received and processed in accordance with Country Regulations
• Process any payroll adjustments and changes
• Work with the P&C Business Partner to administer any levy / subsidy payments
• Act as a point of contact for Colleague queries and resolve any issues or concerns
Training & Development
• Support the delivery of core learning programs via learning platforms and maintain records of learning activity
• Maintenance of mandatory learning activity records e.g. first aid, data protection
• Carry out administration support for Retail Assistant Succession planning for Retail Management roles
Engagement & Well-being
• In partnership with the Retail Management team proactively support implementation of events and activities that drive engagement, wellbeing, and a positive Primark culture in store
• Responsible for updating all engagement and wellbeing communication on the in-store Notice Boards and in store meeting huddles
• Schedule the listening group meetings and support the Store Manager in preparing for and responding to colleagues
• Provide administrative support for store recognition activities, including nominations and Store Manager review
• Encourage participation in the Primark Engagement Survey and collate completion rates
• Support Retail Management to hold colleague conversations on health or well-being issues
Performance Management (MYP)
• Collate completion of the mid-year and end of year Make Your Primark review process
• Provide support to the Retail Management team on the probationary period and performance review process and encourage a culture of feedback
• Support the Retail Management team in the administration of the performance review process
• Prepare template documentation for the Retail Management team for Probationary periods and Performance Improvement Plans (PIPs)
Talent & Succession
• Carry out administration support for Retail Assistant Succession planning for Retail Management roles
• Provide administrative support during the Retail Management talent review process
Employee Relations
• Maintain colleague records (paper and electronic) in accordance with Country regulations (GDPR / Data Protection guidelines)
• Support Retail Management as a first point of contact on people procedures and absence queries
• Preparing template documentation required for ER investigation and outcomes
• Responsible for tracking ER cases and recording progress
Reporting & KPIs
• Maintain the people systems that provide reporting and analysis to the Store Manager on people measures and KPIs
• Support with completion of Store, Area and Central Office reporting
• Administer and collate data from colleague exit interviews
• Administer leavers process including the return of Company property
• Participate in store audit procedures
Business Alignment & Change
• Demonstrate an understanding of the overall P&C strategy and purpose
• Maintain relationships with the Central P&C team and network effectively with the wider P&C community to share best practice
Commercial and Business Impact
• Develop understanding of store commercial performance and customer experience
• Deliver against company expectations and policy, ensuring good governance and best practice is in place, compliance with regulations and mitigation of risk to the business
• Review the administrative aspects of P&C in store and make recommendations where efficiency gains are identified
Behavioral Competencies
Decision Making
• Apply experience and relevant information to support day to day P&C advice and decision making
Self-Direction and Agility
• Promote a culture of inclusion, optimism, enthusiasm, and mutual support.
• Demonstrate resilience and tenacity to overcome any barriers with a flexible and agile approach to changing business needs
• Strong organization skills and a natural self-starter
Customer Experience
• Demonstrate a high level of trust, collaboration, confidentiality, and diplomacy with all Colleagues in the store
Innovation
• Encourage a culture of continuous improvement and openness to change
Technical Requirements of the Role-holder
• Experience working as a P&C Administrator or similar role
• Attention to detail and accuracy
• Excellent organizational skills, with the ability to prioritize well and be flexible in a fast-paced environment with changing demands
• Strong communication skills (written and verbal) and effective in communicating clearly and persuasively
• Working knowledge of employment legislation and best practice
• Good analytical and problem-solving skills and an interest in developing commercial acumen
• Retail sector experience desirable
Employee - Permanent
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