- Manage a book of digital renewals as the primary or secondary driver in close alignment with the Sales Representative
- Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Emotive
- Engage independently in customer conversations around renewal timing, pricing, legal, and general customer needs
- Identify customer needs and demonstrate account management capabilities to guide renewal closure
- Maintain an understanding of Emotive licensing models to provide both sales and customer assistance in licensing discussions
- Monitor customer health metrics to identify risks
- Develop risk mitigation strategies and guide appropriate actions with partner teams
- Own renewal forecasting cadence and opportunity management and ensure forecast is accurate and escalate risk as needed
- Connect with customers on multi-year contracts to ensure continued engagement and customer value realization
- Present renewal proposal(s) and customer options and notify customer of upcoming contract expiration
- Work with Legal, Deals Desk, and Sales Operations to resolve complex issues regarding approval and finalization of executable OF
-
Enterprise Renewal Manager
6 days ago
CyberGrants Remote, United States Full timeBonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise wil ...
-
Senior Manager, Renewals Sales
4 days ago
Cohesity Remote, United States Full time· Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cyber ...
-
Senior Manager, Renewals Sales
3 weeks ago
Cohesity Remote, United States Full time· Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cyber ...
-
Sales Account Specialist
4 days ago
Cision Remote, United States Full timeAccount Specialists are responsible for holistically managing Cision's customer relationships from a mid-market brand, revenue, product and renewal perspective. The objective is to retain 100% of revenue across various renewals and products. In addition, Account Specialists are r ...
-
Senior Benefits Specialist
1 week ago
Vitera Healthcare Solutions Remote, United StatesYou Belong at Greenway · Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successfu ...
-
Revenue Operations Manager
1 week ago
Zero Networks Remote, United States· Zero Networks is a group of elite "get it done" professionals that help companies truly take back control of their environments, protecting their people, systems, and data and minimizing the risk of cyber-attacks without needing an army of people to do it. Our mantra is to mak ...
-
Client Success Director
1 week ago
Liaison International Remote, United StatesPurpose · At Liaison, we've helped higher education institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track, Ta ...
-
ENGIE Remote, United StatesWhat You Can Expect · As the Associate General Counsel in Houston, Texas you will be responsible for being a subject-matter expert in the wholesale energy trading business who will expand the legal capabilities of ENGIE's Global Energy Management & Sales ("GEM") business platform ...
-
Senior Account Manager
1 week ago
CData Software Remote, United States Full time· In the age of digital transformation, data has become increasingly vital to core business operations. But with so many cloud applications and platforms available today, data has become more decentralized than ever. · CData is the real-time data connectivity company. Our easy-t ...
-
Materials Engineering M
1 week ago
National Radio Astronomy Observatory Remote, United StatesNational Radio Astronomy Observatory · At AUI, we collaborate with the scientific community to plan, build, and operate cutting-edge facilities. Our expertise focuses on continually improving research and development, user facilities, management and operations, technology incuba ...
-
System Pharmacy Program Manager
5 days ago
Emerus Remote, United StatesAbout Us · Emerus is the nation's first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus' leading national health system partners include Allegheny Health Network, Ascension, Baptist Health System, Baylor, Scott & White Hea ...
-
Client Success Advisor
1 week ago
Vitera Healthcare Solutions Remote, United StatesYou Belong at Greenway · Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successfu ...
-
Associate General Counsel
1 week ago
Dandelion Energy Remote, United States Full timeDandelion Energy is looking for a dynamic Associate General Counsel to join our expanding team. In this role, you will play a key part in advising on a range of intricate legal issues, providing daily support to cross-functional teams, and driving the company's growth through the ...
-
Account Director
1 week ago
Zayo Remote, United States Full timeCompany Description · Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildin ...
-
Account Director, Strategic Accounts
1 week ago
HealthVerity Remote, United States Full timeHow you will help · As an Account Director, Strategic Accounts you will be focused on selling and expanding HealthVerity's footprint in key strategic accounts located in the Chicago area. You'll be responsible for prospecting contacts, generating qualified opportunities, winning ...
-
Regional Director MSL-East
2 days ago
Genmab Remote, United StatesJob Description · At Genmab, we're committed to building extra[not]ordinary futures together, by developing antibody products and pioneering, knock-your-socks-off therapies that change the lives of patients and the future of cancer treatment and serious diseases. From our people ...
-
The Jacobson Group Remote, United StatesJob Description · Job DescriptionWe are seeking a Remote- Temp-To-Hire, Commercial Lines Account Manager to become a part of our organization You will investigate, analyze, and determine the extent of the organization's liability in various claims. · Position Description- Temp-t ...
-
Customer Success Manager
3 weeks ago
SailPoint Remote, United States Full timeThe Customer Success Manager for Enterprise accounts is responsible for overall client satisfaction and referencability, building and managing long-term business relationships between SailPoint and assigned client accounts. This role serves as a customer advocate and business con ...
-
Regional Sales Manager, Corporate
3 weeks ago
EBSCO Industries Inc Remote, United StatesEBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-u ...
-
Regional Sales Manager, Corporate
3 weeks ago
EBSCO Industries Inc Remote, United StatesEBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-u ...
Renewal Manager - Remote, United States - Emotive
2 weeks ago
Description
About this Role
You will be on the Renewals team and partner with Customer Success and Account Management teams to understand the customer's adoption rates, experience with Emotive, and any nuances that may impact the renewal. If you thrive in an evolving and fast-paced environment this is the role and team for you
Responsibilities
At Emotive, our vision is an internet that is more human. Since our launch in 2018, Emotive has become the product of choice for over 1,000 eCommerce companies to drive more sales and build more personal relationships with customers.
We're extraordinarily proud of the company we've built. We're a driven, passionate, responsible group that values personal and professional growth equally. We take care of ourselves, our families, our customers, and one another. We believe in sustainable and diverse approaches to work and life, because optimizing for the long-term is the best path to success.
Diversity & Inclusion at Emotive
Emotive is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
