- Monitor all collection activities and administer a portfolio of assigned corporate accounts.
- Process collections and minimize delinquent receivables.
- Resolve payment discrepancies and provide customers with necessary documentation to support collections.
- Identify the root cause for delinquency and take necessary actions, including raising issues or eliminating causes.
- Identify changes in customer trends and related risks.
- Communicate findings to sales and credit management.
- Process adjustments to accounts and reconcile accounts accurately.
- Apply checks, wires, ACH transmissions promptly and accurately based on customer remittance.
- Identify and categorize deduction issues with customer remittance information.
- Contact customers to resolve unapplied balances.
- Assist in opening, reviewing, and updating accounts.
- Assist with the preparation of required reports for management.
- Sort and file correspondence, perform clerical tasks such as copying, faxing, filing, and mailing invoices and statements.
- Assist with projects and other job-related duties as directed.
- Bachelor's degree.
- Five (5) years of credit and collections experience on a business-to-business level.
- Medical and Dental Benefits - substantially company-paid
- Vision insurance
- 401(k) with company match
- Company-paid Pension
- Disability insurance
- Life insurance - company paid
- Flexible spending account
- Paid time off
- Parental leave
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Sr. Collections Specialist
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Credit and Collections Specialist
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Billing & Collections Specialist
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Collections Specialist
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Collections Specialist
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Collection Specialist
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