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    Account Manager - Fort Worth, United States - Pyxai, Inc.

    Pyxai, Inc.
    Pyxai, Inc. Fort Worth, United States

    4 weeks ago

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    Description


    Job DescriptionThe Account Manager is responsible for building and maintaining strong client relationships by providing exceptional responsiveness to each client's needs and requests.

    The primary role would be managing pharmacy insurance benefits and serving as the liaison between the client and MaxorPlus.

    Work activities include managing prescription benefit plans for employers, overseeing complex projects, supporting client benefit operations and reporting needs, resolving client and member issues, attending open enrollment meetings and/or benefit fairs, coordinating pharmacy claims administration, managing accounts receivable, assisting with finalist presentations.

    Occasional overnight travel for client or company meetings may be required.

    RequirementsMaintain on-going client service and satisfactionSupport client renewals by providing updates to leadership on all operational activities that may be relevant to client satisfactionThe Account Manager has the ability to operate independently and demonstrate good judgement in client interactions.

    Participate in implementation meetings for new clients in your specific book of businessEnsure client satisfaction by meeting with appropriate account contacts and facilitates organizational responsiveness to client issuesEstablish strong relationships with clients through proactive oral and written communicationReview and analyze monthly client Executive Summary ReportsUpdate supervisor with quality assurance checks, program enhancements, and client issuesProvide and/or coordinate ongoing and ad hoc reporting requests including but not limited to audit report requests, claims utilization and other such items.

    Work with account management colleagues such as Strategic Account Executives and Clinical Account Executives to provide operational updates and partner to meet clients goalsWork collaboratively with internal teams such as enrollment, accumulators ,benefits and IT to ensure client benefits are performing as expectedProvide support around client satisfaction and retention, contract renewals, goodwill-call activity and added product and service presentationsUtilize agreed upon client tracking tools and provide regular status updates to leadershipMaintain regular attendance in accordance with established policiesPerform other job-related duties when necessaryPromptly report any allegations of impropriety to the Compliance DepartmentComply with Maxor's Ethical Business Conduct policy and Maxor's Compliance ProgramRemain free from exclusion under the OIG and SAMS Medicare/Medicaid list.

    Complete required training, as assigned, within the established timeframes.


    Qualifications:


    Associates or Bachelor's degree, preferredAccount Management and PBM experience preferredTwo to three years progressive experience working in account management, healthcare solutions, prescription benefit management, insurance benefits, and/or pharmacy claims administration.

    Proficient MS Office experienceStrong aptitude to communicate effectively both orally and in writing to interact with a wide variety of individuals providing optimal patient care aligned with Maxor's relentless commitment for distinguished customer serviceStrong organization skills with ability to prioritize in a dynamic environmentSelf-motivated with ability to work both independently and as part of a teamBenefitsComprehensive mental health and wellbeing resourcesNationwide Blue Cross Blue Shield PPO with employee friendly plan design, including $850 individual annual medical deductible, $25 office visit copays, Low biweekly premiumsCompany paid basic life/AD&D, Short-term and Long-term disability insuranceRx, dental, vision, other voluntary benefits, and FSAEmployer-matched 401k PlanIndustry leading PTO planAnd MOREIf that sounds like you and you're excited by the idea of joining a world-class team that's passionate about growing together, we look forward to hearing from you.

    Apply NowPyxai Staffing DescriptionMeet PyxaiScreening and Recruiting Company employeesPyxai (pronounced picks-eye) is an innovative technology company focused on bringing the transferable skills (soft skills) of job candidates to the forefront of the hiring process.

    Resumes do a great job at listing education and experience, but how does anyone knows how well a job candidate communicates, how great they problem solve, or even how flexible they are? At the top of the hiring funnel, these are unknowns and they shouldn't be.

    Research shows these skills truly hold the key to career success across all industries. Really think about it.

    If you're a genius at your job, but you can't communicate well with others, how would that impact you at your job? Here's a clue:
    misunderstandings or no communication at all creates conflict with others due to misalignments in expectations.

    Bottom line, poor soft skills lead to inefficiencies and conflicts at work (and in personal life too).With this in mind, Pyxai specializes in qualifying hard skills and screening for the soft skills most applicable to the role.

    We do this via our proprietary Video Interviewing technology. We focus on Operation-related jobs from Entry-level roles to Director-level roles.

    Our hope is to build long-lasting partnerships by providing clients and candidates with powerful data, great service, and valuable information to empower their searches.

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