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    Assistant Director Case Management - Montgomery, United States - Jackson Hosptial & Clinic

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    Description

    • Support the Case Management Director and Utilization Review Program
    • Monitors patient results, optimizing resource distribution and implementing continuing care plans to meet patients' post-discharge needs
    • Utilizes chart review, electronic medical record, patient/family interviews, along with the medical group data
    • Organizes plans and prioritizes caseload to optimize care coordination; prioritizes case management for individuals with higher risk factors
    • Evaluates discharge planning needs on admission inspection
    • Collaborates with patient/family, physicians, nurses, ancillary personnel and external agencies to develop safe, individualized, and appropriate continuing care plans
    • Support Director in management a staff of 10-25 case managers and Utilization Review team members
    • Support Director in Hiring, supervise and evaluate case management staff. Supervise a case management staff with diverse areas of expertise including job development;
    • Work collaboratively with Intake and Outreach staff, Director of Programs to meet program goals and performance targets.
    • Analyze program data and plan for program improvements;
    • With support from Director of Programs, submit monthly reports with quantitative and qualitative information with support from Case management Director.
    • Review/Audit of client files to ensure case management plans address identified needs, are up-to-date and that data quality is maintained;
    • Ensure case management staff are regularly monitoring client activity related to achieving personal and programmatic goals, and providing corrective action revisions to case plans as needed
    • Coordinate staff and scheduling and case management assignments;
    • Attend program-related community, coalition and committee meetings
    • Conduct or arrange for appropriate orientations, in-services, and training for program staff
    • Mediate client grievances and facilitate case management/client issues
    • Ensure that Case Managers continually monitor and evaluate each client's progression through their case management plan, developing corrective action revisions to the plan as needed.
    • Assist clients in obtaining necessary resources to achieve case management goals;
    • Actively participate in client- and program-related meetings and trainings
    • Attend program-related community, coalition and committee meetings
    as assigned;

    • Maintain client related data systems, including case notes
    • Prepare case management related reports including but not limited to: outcomes, successes, etc;
    • Adheres to strict boundaries and professional ethics in the care of others; Conducts crisis intervention as needed
    • Other requirements or duties as assigned
    • Data Analytics
    • Creating and evaluating reports
    • Use of data analytics software

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