- Loves helping people
- Is committed to excellence
- Is forward thinking
- Work with our clients in a remote support capacity
- Possess the ability to effectively describe problems or needs to resolve problems in a timely manner
- Provide timely technical and customer support in a pleasant and helpful manner
- Participate in the rotating on-call schedule for after-hours / emergency Help Desk coverage
- Ability to analyze, make decisions and solve problems
- Meet the performance goals established by your direct supervisor
- Read, understand and follow all company and job-related policies and procedures
- Attend required company and departmental meetings
- 1-2 years of Help Desk Support experience.
- Tech savvy with working knowledge of office automation products, databases, and remote control.
- A+ Certification highly desired or must obtain A+ Certification within 120 days of employment. In addition to paying for the certification, the company will provide training and resources.
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and solve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
- Experience with Mac is a plus
- Reasoning/Analysis
- Works with Minimal Supervision
- Ability to stay organized and multitask
- Ability to perform well under pressure
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including paid time off, paid holidays, health, dental, vision, life insurance, disability, and retirement plans.
- Ongoing professional development and training opportunities.
- Collaborative and supportive work environment.
- Opportunity to work with cutting-edge technologies and gain hands-on experience.
- Hybrid schedule with 3 days in office and 2 days remote, after training
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IT Help Desk Specialist
3 weeks ago
Securitas Electronic Security Inc Plymouth, United StatesSecuritas Technology, (STC) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. · STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leadin ...
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Service Desk Specialist
2 weeks ago
Blue Star Partners, LLC Minneapolis, United States**Job Title: Service Desk Specialist · ** Location: Hybrid in Minneapolis – Must be on site for 2 weeks training. Needs to have the ability to be onsite when needed. · Start Date: ASAP Duration: 1 year · Hours/Week: 40 hours · Rate: $30-$32/hr · Contract Type: W2 Only (No 1099's ...
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Service Desk Specialist
2 weeks ago
Blue Star Partners LLC Minneapolis, United StatesJob Description · Job DescriptionJob Title: Service Desk Specialist · Location: Hybrid in Minneapolis – Must be on site for 2 weeks training. Needs to have the ability to be onsite when needed. · Start Date: ASAP Duration: 1 year · Hours/Week: 40 hours · Rate: $30-$32/hr · Contr ...
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Senior IT Service Desk Specialist
3 weeks ago
Fish & Richardson Minneapolis, United StatesFish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is r ...
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Senior IT Service Desk Specialist
3 weeks ago
Fish & Richardson Minneapolis, United StatesFish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is r ...
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Support Specialist-Front Desk Associate
3 weeks ago
RS Eden Minneapolis, United States Full timeSUMMARY · The Support Specialist/Front Desk Associateis responsible for providing a safe and supportive environment within adult supportive housing. Our housing program serves individuals with lived experiences of homelessness. Responsibilities include monitoring and assisting w ...
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ERP Software Help Desk Specialist
2 weeks ago
Vessco Water Chanhassen, United StatesJob Description · Job DescriptionVessco Water utilizes Global Shop Solutions (GSS), an Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) system across the family of companies that make up our business to support a best-in-class customer and team member ...
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Office Specialist Principal
2 weeks ago
Hennepin County Hennepin County, United StatesDescription · The Hennepin County Department of Community Corrections and Rehabilitation (DOCCR) is seeking a Principal Office Specialist (POS). This position will provide administrative support to the Adult Specialized Supervision Services (AS3) division by providing administra ...
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Office Specialist III
2 weeks ago
Hennepin County Minneapolis, United StatesDescription · The Department of Community Corrections and Rehabilitation (DOCCR) is seeking an Office Specialist III to work within the Juvenile Probation Services Division. This position will primarily provide support to probation officers at the North Minneapolis office locati ...
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Guest Service in Training
1 day ago
Juut Midwest, Inc. Minneapolis, United StatesPOSITION TITLE: Guest Service Specialist · SUPERVISOR: Assistant Manager · At Juut Salonspa we believe in the power of Daymaking As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 35-year history of impacting p ...
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Associate Help Desk Specialist
2 weeks ago
Anoka County Anoka, United States Regular, Full timeJob Posting End Date: May 20, 2024 at 11:59pm CST · Hiring range: $42,619 to $50,065 ($20.49 to $24.07 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County. · C ...
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FSQR Specialist
2 weeks ago
The Scoular Company Minneapolis, United States Full timeAbout the Role · The FSQR Specialist is an integral member of the Food Safety, Quality, and Regulatory team. This role contributes to the development, implementation, and improvement of the FSQR programs utilized across Scoular. This individual, in conjunction with the Senior FSQ ...
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Financial Crimes Investigator
1 week ago
Dexian Minneapolis, United StatesThis is a 6-Month Contract opportunity with Dexian's client company. If interested, please respond with an updated resume. · Job Title: Financial Crimes Specialist · Location: Minneapolis, MN 55467 · Hours: Standard, M-F, 8am- 5pm (Training is 100% onsite, hybrid schedule after ...
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Technical Support Specialist
1 week ago
Voya Financial Minneapolis, United States Full timeWe will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access t ...
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Care Team Manager
2 weeks ago
RowCal Minneapolis, United StatesCare Team Manager · Location: Plymouth, MN or Remote · RowCal is an HOA and Property Management company founded on doing things better. We do it all with a refreshing, can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner that cares, collaborates and ...
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Care Team Manager
2 weeks ago
RowCal Minneapolis, United StatesCare Team Manager · Location: Plymouth, MN or Remote · RowCal is an HOA and Property Management company founded on doing things better. We do it all with a refreshing, can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner that cares, collaborates and ...
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Truss Design Specialist
2 weeks ago
Simpson Strong-Tie Company Inc. Minneapolis, United States Full timeSimpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. · Our founder, Barc Simpson establis ...
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Business Operations Supervisor
2 weeks ago
University of Minnesota Minneapolis, United StatesJob ID · 360867 · Location · Twin Cities · Job Family · Campus Operations · Full/Part Time · Full-Time · Regular/Temporary · Regular · Job Code · 8422HG · Employee Class · Civil Service · About the Job · Position Description · The Business Operations Supervisor (BOS) mana ...
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Guest Service in Training
1 day ago
Juut Midwest, Inc. Minneapolis, United StatesPOSITION TITLE: Guest Service Specialist SUPERVISOR: Assistant ManagerAt Juut Salonspa we believe in the power of Daymaking As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 35-year history of impacting people, ...
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IT Support Specialist
1 week ago
Aeon Minneapolis, United StatesAeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900 apartments and townhomes. These homes provide stability to more than 17,000 people each year. At Aeon, we believe ...
Help Desk Specialist - Minneapolis, United States - Teal
Description
In 2023, TechGen and Aligned Technology Solutions, both award-winning Managed IT Service Providers, merged - forming the premier company of Teal. Teal is an advanced IT services that assists small- to medium-sized organizations in strategically leveraging their technology. With roots dating back to 2000, the company differentiates itself from its competition through world-class concierge service, business-focused support, and sophisticated cybersecurity and compliance knowledge. Our employees are empowered to explore their creativity, pursue their passions, and achieve personal growth through their work experience with us. Teal is committed to fostering an environment in the workplace that promotes diversity, equity, and inclusivity - where all employees are valued, respected, and provided with equal opportunities.
We are looking for an individual who:
Essential Functions
TEAL IS AN EQUAL OPPORTUNITY EMPLOYER