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    IT Help Desk Specialist - Plymouth, United States - Securitas Electronic Security Inc

    Securitas Electronic Security Inc
    Securitas Electronic Security Inc Plymouth, United States

    3 weeks ago

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    Description

    Securitas Technology, (STC) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

    STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

    Securitas Technology is looking for an IT Support Specialist based in Uniontown, OH.

    Responsibilities/Tasks:

    • Provide technical assistance, diagnostic, and troubleshooting hardware and software issues.
    • Assist with project of various degrees as needed.
    • Provide onsite and remote support for users.
    • Maintain physical inventory and ticket assignment in Service Now.
    • Team oriented and the ability to communicate effectively both orally and in writing with all levels of end users.
    Minimum Requirements:
    • High School Diploma or Equivalent required
    • 1-3 years experience within IT preferred
    • Must be detail-oriented and organized with the ability to multi-task
    • Must have effective written and verbal communication skills as well as an ability to effectively communicate with customers as needed
    • Occasional lifting of parts and equipment as needed.
    STC offers comprehensive benefits including:
    • Medical, Dental, Vision, and Life Insurance
    • Company Paid Short Term and Long-Term Disability
    • 401K with 60% Match up to 6% of salary
    • Paid vacation, holiday and sick time
    • Educational Assistance
    • Exceptional growth opportunities
    • Wide variety of employee discounts on travel, equipment, and more
    We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
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