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    Front Desk Agent - Houston, United States - Lowe Re

    Lowe Re
    Lowe Re Houston, United States

    1 week ago

    Default job background
    Part time
    Description

    **Front Desk Agent (Part-Time)**

    Magnolia Houston

    Houston

    Texas

    Job Overview

    You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.

    Essential Functions

    Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day

    Create memorable experiences with a warm, welcoming personality that can relate to guests and associates

    Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty

    Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home

    Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests needs are being met

    Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency

    Qualifications

    Flexibility. This is a demanding business and we look for flexibility with work days and hours, but its also a lot of fun

    Experience. Previous experience passionately providing service to others and assisting them with cash transactions.

    People Person. The best part of serving others is creating experiences for them that go beyond the expected.

    Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing

    A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

    Area of Interest

    Rooms & Operations

    Job Type

    Part Time

    Type of Position

    Hourly Position

    Req ID

    32980BR

    Property Introduction

    At the Magnolia Houston, a Tribute Portfolio Hotel, we have an inviting spirit and dedication to making guests feel instinctively cared for. Rated One of the top 100 New Hotels in the World by Cond Nast Traveler Magazine, Magnolia Houston, A Tribute Portfolio Hotel, was originally the home of the Houston Post Dispatch newspaper and later the corporate office for Shell Oil Company. After extensive renovations, this 1926 historic landmark is now one of Houstons most distinct properties. Located in the heart of downtown Houston, you will be a part of helping our guests discover a destination dedicated to pure hospitality whether traveling for business or pleasure.

    Company Introduction

    Our team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that molds our interactions with everyone we encounter our guests, our clients, our team and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.

    ** Front Desk Agent (Part-Time) | Lowe DHR**

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