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Sr. Director, Project Management Office - Redmond, United States - C&W of Washington, Inc
Description
Job Title Sr. Director, Project Management Office
As the Senior Director of PMO, this role will develop and oversee the successful delivery of two key project management services for our client: 1.
This work is bid and awarded on a project-by-project basis to a roster of firms (including C&W) by our client's procurement team.
The PMO team is responsible to define and apply C&W's project management policies, processes, methodology, and standards for the delivery of all projects.
2.Also reporting to this role will be a Project Management Director that will lead a large project management team responsible for the tactical delivery of a high volume of projects at our client's corporate headquarters.
All projects with a budget value of less than (Job Description This position provides leadership and management across all aspects of the account including, but not limited to: 1. Service Delivery Standards Excellence 2. Client Experience & Relationship Management 3. Talent Management and Team Development 4. Financial Performance (including P&L, contract expansion / renewals etc.) 5. Expanding Share of Wallet 6.Account Risk Management Essential Job Duties:
Manage the financial and contract performance outcome of one or more account teams Maintain a thorough understanding of the client's business goals and strategies to align real estate services to contribute to these objectives Establish and implement the overall vision, strategy and performance metrics to the applicable service lines Develop and maintain strong client relationships Implement and manage account governance process Provide disciplined contract management to meet superior delivery of all contract deliverables Contribute to GOS Management team to develop service delivery strategies, structure service delivery model, alternative pricing, identify team members and lead multi-disciplinary team preparing responses to RFPs and presentations Have a thorough understanding of the C&W platform and identify existing and new opportunities for enhancing service solutions and capabilities Oversee risk mitigation and dispute resolution for client and C&W Lead and actively manage account talent in partnership with HR, including promotion of diversity & inclusion, talent reviews, performance reviews, succession planning etc.
Attract and maintain top talent and provide on-going mentoring to team for superior performance Drive collaboration and performance of all partners including Finance, HR, Sourcing, Legal, GCI etc.
Responsible for revenue generation, account P&L management, profitability and overall financial performance Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion Full-Lifecycle Project Leadership:
Lead the teams responsible for the execution of projects from concept to completion, setting deadlines, assigning tasks, tracking progress, and ensuring successful delivery for both vendor and internal projects
Resource Management Mastermind:
Proactively forecast resource needs to achieve objectives and manage resources effectively and efficiently
Team Builder and Mentor:
Lead, mentor, and develop cross-functional project management teams, fostering a collaborative environment and a culture of continuous improvement
Project Management Process Guru:
Advise and lead
