Help Desk Technician - Addison, United States - SNI Companies dba SNI Technology

SNI Companies dba SNI Technology Addison, United States

6 days ago

Description

Job Description

Help Desk Technician - Dallas, TX

SNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, Google Workspace, ServiceNow ticketing systems, and Apple device management and have exceptional customer services skills.

Responsibilities

Provide technical support and troubleshooting for software, hardware, and network issues.
Respond promptly and professionally to help desk tickets, ensuring timely resolution of issues.
Install, configure, and maintain operating systems and applications, including Microsoft 365, Adobe suite, and Google Workspace.
Manage and support devices using MDM solutions for efficient device management.
Collaborate with cross-functional IT teams to resolve complex technical problems and ensure seamless operations.
Document support activities, solutions, and procedures for knowledge sharing and continuous improvement.
Deliver exceptional customer service to internal users, ensuring a positive and efficient user experience.
Assist in IT projects and initiatives as needed, contributing to the overall success and innovation of the IT department.
Stay abreast of the latest technologies and industry trends to enhance technical skills and provide proactive technical support.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
Minimum of 2 years of experience as a Help Desk Technician or similar role in an IT environment.
Proficiency in Microsoft ecosystems, including Microsoft 365 applications and services.
Familiarity with Adobe suite applications and Google Workspace for productivity and collaboration.
Experience using ServiceNow or other IT service management platforms for efficient ticketing and workflow management.
Knowledge of Apple device management (MDM) solutions for streamlined device configuration and support.
Strong communication and interpersonal skills, with a customer-centric approach to problem-solving.
Ability to prioritize and manage multiple tasks in a dynamic and fast-paced IT environment.
Technical certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or Apple Certified Support Professional (ACSP) are highly desirable.

Benefits:

Competitive salary commensurate with experience and skills.
Comprehensive health, dental, and vision insurance coverage.
Generous paid time off and holiday benefits.
Professional development opportunities to enhance technical skills and career growth.

If you meet these qualifications and are passionate about delivering top-notch technical support and customer service in a dynamic IT environment, we encourage you to apply for this exciting opportunity in Dallas, TX.

THIS ROLE IS ONLY OPEN TO RESIDENTS IN THE DALLAS, TX AREA

Help Desk Technician

2 weeks ago

SNI Technology Addison, United States

Help Desk Technician - Dallas, TXSNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, Goog ...
Help Desk Technician

2 weeks ago

SNI Technology Addison, United States

Help Desk Technician - Dallas, TX · SNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, ...
Help Desk Technician

2 weeks ago

SNI Technology Addison, United States

Help Desk Technician - Dallas, TX · SNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, ...
Help Desk Technician L2

2 days ago

Bowman Williams Addison, United States

We are a dynamic and growing Managed/Cloud Services Provider supporting small to medium sized businesses. Our team has grown to over 30 employees who serve businesses throughout the DFW Metroplex. Our services include IT support, infrastructure management, strategic IT consulting ...
Kennel Technician/Front Desk

1 day ago

All Dogs Unleashed Carrollton, United States

Job Description · Job DescriptionWe are currently looking to hire 1-2 kennel techs · Kennel technicians are responsible for the overall well being of the dogs. Duties include but not limited to walking dogs, feeding and distributing meds accurately as well as charting them in the ...
Help Desk Technician

5 days ago

Insight Global Plano, United States

Hiring a Level 1 Help Desk Tech to sit onsite in Plano, TX for a full time opportunity. · Must-haves: · Troubleshooting and Technical Support skills · Computer and hardware repair · Experience in Information Technology · Strong customer service skills · Ability to train users on ...
IT Support Desk Technician

4 days ago

the20 Plano, United States

IT Support Desk Technician · The 20 is looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, so ...
IT Support Desk Technician

3 days ago

The 20 Plano, United States

Job Description · Job DescriptionIT Support Desk Technician · The 20 is looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related t ...
Help Desk Technician

1 week ago

Aligned Data Centers Plano, TX, United States

JOB TITLE: Helpdesk Technician · DEPARTMENT: IT · REPORTS TO: VP IT Infrastructure & Operations · LOCATION: Plano, TX DFW02 · SUMMARY: · The Helpdesk Technician will support IT business and enterprise operations teams in multiple US time zones. The Helpdesk Technician will apply ...
Help Desk Technician

1 week ago

EWC Corporate LLC Plano, United States

About the Role · Overall support of Retail technology systems and related components. Responsibilities include maintenance and support of Retail technology, including POS and back-office systems. Other responsibilities may include administrating POS database and configuration ch ...
Help Desk Technician

5 days ago

System Soft Technologies Plano, United States

What are the top skills that you are looking for in a qualified candidate? · Understanding of Windows 2010/2011, Office 365, Adobe products, Cisco Phones and WebEx, Basic Active Directory account management and familiarity with the processes of creating and fulfilling ITIL Incid ...
Information Technology Help Desk Technician

1 week ago

Golden Chick Richardson, United States

Richardson Texas based QSR Corporate Office looking for full time ON-SITE Help Desk Technician to join growing team. Our Ideal IT technician candidate will be expected to display good interpersonal skills as they will interact with colleagues from various departments, executive l ...
Help Desk Technician

6 days ago

EWC Corporate LLC Plano, United States

*WEEKEND SHIFTS* · About the Role · Overall support of Retail technology systems and related components. Responsibilities include maintenance and support of Retail technology, including POS and back-office systems. Other responsibilities may include administrating POS database a ...
Help Desk Technician

2 weeks ago

LaSalle Network Dallas, United States

LaSalle Network is currently partnering with our client, an in-home care company, that is seeking a Help Desk Technician to join their team. This position is based in Dallas, TX and will be expected to be onsite but will also be offered some remote flexibility. This is a contract ...
Help Desk Technician

5 days ago

LaSalle Network Dallas, United States

LaSalle Network is currently partnering with our client, an in-home care company, that is seeking a Help Desk Technician to join their team. This position is based in Dallas, TX and will be expected to be onsite but will also be offered some remote flexibility. This is a contract ...
Help Desk Technician

6 days ago

The LaSalle Group Dallas, United States

LaSalle Network is currently partnering with our client, an in-home care company, that is seeking a Help Desk Technician to join their team. This position is based in Dallas, TX and will be expected to be onsite but will also be offered some remote flexibility. This is a contract ...
Service Desk Technician

2 weeks ago

Energy Transfer Dallas, United States

This position is part of the Sunoco Retail Technical Help Desk. The Technical Help Desk provides Point of Sale support for all Sunoco Retail locations and their partners. Support is provided 7 days a week including after hours on call. All support is Technician, Service Desk, Hel ...
Service Desk Technician

2 weeks ago

Sunoco LP Dallas, United States

This position comes with world class compensation, benefits, 401(k) match, profit sharing, and PTO. Summary: This position is part of the Sunoco Retail Technical Help Desk. The Technical Help Desk provides Point of Sale support for all Sunoco Retail Technician, Service Desk, Help ...
Service Desk Technician

5 days ago

CornerStone Technology Talent Services Dallas, United States

Job Title: Service Desk Technician · Location: Dallas, TX (Onsite) · Pay based on experience: $20-$25/hr. · CornerStone Technology Talent Services is seeking a Service Desk Technician for a position in Dallas, TX. As the Service Desk Technician, you will be responsible for being ...
Help Desk Technician

1 week ago

Aligned Data Centers Parker, United States

JOB TITLE: Helpdesk Technician · DEPARTMENT: IT · REPORTS TO: VP IT Infrastructure & Operations · LOCATION: Plano, TX DFW02 · SUMMARY: · The Helpdesk Technician will support IT business and enterprise operations teams in multiple US time zones. The Helpdesk Technician will apply ...