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Plano

    Help Desk Technician - Plano, United States - System Soft Technologies

    Default job background
    Technology / Internet
    Description
    • What are the top skills that you are looking for in a qualified candidate?
    • Understanding of Windows 2010/2011, Office 365, Adobe products, Cisco Phones and WebEx, Basic Active Directory account management and familiarity with the processes of creating and fulfilling ITIL Incidents and Service Requests.
    • Experience
    • At least two years of experience providing technical support for a windows 10/ Office 365 enterprise environment
    • Qualifications
    • Preferred- A+, HDI Support Center Analyst (or equivalent)


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