- Atribuir e agendar funções de trabalho para a equipe de serviços automotivos de acordo com o nível de habilidade individual
- Servir todas as necessidades de serviços automotivos dos clientes
- Supervisionar a contratação e treinamento de uma equipe de serviço automotivo eficaz
- Garantir alta retenção de colegas de equipe
- Manter a conformidade com os padrões de qualidade
- Desenvolver satisfação e retenção do cliente
- Outras funções conforme designadas
- Diploma de ensino médio ou equivalente
- 4 anos de experiência técnica em serviço automotivo
- 1 ano de experiência em gerenciamento de serviços ou redação de serviços
- Solucionar reclamações de clientes
- Aptidão para gerenciar inventário, agendamento, manutenção de equipamentos, etc.
- Capacidade de liderar e treinar outros
- Habilidades de comunicação com colegas de equipe e clientes
- Capacidade de recrutar e selecionar técnicos e colegas de serviço geral com sucesso de acordo com os requisitos da loja
- Vontade de continuar a educação e permanecer atualizado sobre questões de reparação automotiva
- Deve ter concluído todos os cursos e módulos de educação em lojas BSRO atuais e necessários para esta posição
- Deve ter carteira de motorista automotiva válida o tempo todo para testar os veículos dos clientes
- Diploma de 2 anos ou equivalente
- ***O bônus de inscrição é apenas para novos colegas de equipe***
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Automotive Service Manager - Odessa, United States - Bridgestonetire
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Description
Automotive Service Manager
Empresa: Tempo integral regular
Localização: Odessa, TX
Equipe: Varejo
Descrição do Trabalho
Bônus de Inscrição de $3,000* Combinando conhecimento aprofundado em reparação automotiva com habilidades interpessoais. Esta posição irá gerenciar relacionamentos com os clientes e frequentemente atuar como intermediário entre técnicos e clientes. Também selecionará, treinará, liderará, supervisionará técnicos de veículos enquanto auxilia na compra de peças, materiais e equipamentos.
Visão Geral da Empresa
A Bridgestone Retail Operations, LLC emprega mais de 22.000 colegas na América do Norte e opera mais de 2.200 lojas próprias. As localizações das lojas incluem Firestone Complete Auto Care, Tires Plus, Hibdon Tire e Wheel Works. Com 2.200 locais em toda a América e mais de $3 bilhões em vendas de pneus e serviços automotivos, a Bridgestone Retail Operations é o lugar certo para construir uma carreira.
Responsabilidades
Qualificações
Qualificações Preferenciais
Tipo de Funcionário
Tempo integral regular