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    Automotive Service Manager - Odessa, United States - Bridgestonetire

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    Description

    Automotive Service Manager

    Empresa: Tempo integral regular

    Localização: Odessa, TX

    Equipe: Varejo

    Descrição do Trabalho

    Bônus de Inscrição de $3,000* Combinando conhecimento aprofundado em reparação automotiva com habilidades interpessoais. Esta posição irá gerenciar relacionamentos com os clientes e frequentemente atuar como intermediário entre técnicos e clientes. Também selecionará, treinará, liderará, supervisionará técnicos de veículos enquanto auxilia na compra de peças, materiais e equipamentos.

    Visão Geral da Empresa

    A Bridgestone Retail Operations, LLC emprega mais de 22.000 colegas na América do Norte e opera mais de 2.200 lojas próprias. As localizações das lojas incluem Firestone Complete Auto Care, Tires Plus, Hibdon Tire e Wheel Works. Com 2.200 locais em toda a América e mais de $3 bilhões em vendas de pneus e serviços automotivos, a Bridgestone Retail Operations é o lugar certo para construir uma carreira.

    Responsabilidades

    • Atribuir e agendar funções de trabalho para a equipe de serviços automotivos de acordo com o nível de habilidade individual
    • Servir todas as necessidades de serviços automotivos dos clientes
    • Supervisionar a contratação e treinamento de uma equipe de serviço automotivo eficaz
    • Garantir alta retenção de colegas de equipe
    • Manter a conformidade com os padrões de qualidade
    • Desenvolver satisfação e retenção do cliente
    • Outras funções conforme designadas

    Qualificações

    • Diploma de ensino médio ou equivalente
    • 4 anos de experiência técnica em serviço automotivo
    • 1 ano de experiência em gerenciamento de serviços ou redação de serviços
    • Solucionar reclamações de clientes
    • Aptidão para gerenciar inventário, agendamento, manutenção de equipamentos, etc.
    • Capacidade de liderar e treinar outros
    • Habilidades de comunicação com colegas de equipe e clientes
    • Capacidade de recrutar e selecionar técnicos e colegas de serviço geral com sucesso de acordo com os requisitos da loja
    • Vontade de continuar a educação e permanecer atualizado sobre questões de reparação automotiva
    • Deve ter concluído todos os cursos e módulos de educação em lojas BSRO atuais e necessários para esta posição
    • Deve ter carteira de motorista automotiva válida o tempo todo para testar os veículos dos clientes

    Qualificações Preferenciais

    • Diploma de 2 anos ou equivalente
    • ***O bônus de inscrição é apenas para novos colegas de equipe***
    • Tipo de Funcionário

      Tempo integral regular


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