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    Clinical Quality Program Manager - Baton Rouge, United States - Louisiana Primary Care Association

    Louisiana Primary Care Association
    Louisiana Primary Care Association Baton Rouge, United States

    3 weeks ago

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    Full time
    Description
    Louisiana Primary Care Association

    Position Description:     Position Title: Clinical Quality Program ManagerFulltime Exempt Supervisor: Director of Clinical Quality Supervises: Clinical Quality Coordinator, Community Health Navigator Position Summary: The Clinical Quality Program Manager is responsible for coordinating quality improvement efforts for LPCA including development, implementation, data collection and analysis; providing technical support and assistance; and engaging health center staff in continuous quality improvement to strengthen patient care. Responsibilities:Membership Management
    • Provide direct and indirect support to implement activities pertaining to clinicians and clinical programs for LPCA and its membership
    • Assist in the development and implementation of various related clinical initiatives
    • Develop and maintain publication and resource library for inclusion on the website
    • Assist in the identification, application and reporting for various grant and funding opportunities
    • Participate in local, state, and national policy development

    Clinical Network Support:
    • Assist in supporting organizations in their comprehensive orientation of new clinicians
    • Assist in identifying needs for continuing education and training through collaboration with existing organizations
    • Act as a central resource on issues related to clinical programs and practice
    • Gather technical and program information at conferences, meetings, and workshops, and provide to assure the provision of essential information to clinicians
    Quality Improvement Technical Assistance to Health Centers:
    • Assist and coordinate programs and activities to ensure that health centers provide high quality patient care and engage in appropriate monitoring, utilization review, and clinical outcomes reporting
    • Assist with measuring and evaluating data to determine the ultimate impact of programs on both the clinic operations and patient outcomes
    • Helps to educate new clinicians and other staff on QI program and related requirements
    • Meet with internal and external audiences to identify and problem solve QI issues
    • Knowledge and understanding of various quality improvement concepts (including NCQA, HEDIS, PCMH, ACO)
    • Knowledge of how to use computer applications including Microsoft Office and spreadsheets.
    • Provide individualized and appropriate supervision, including training, developing, guiding, and disciplining, according to the LPCA organizational chart.
    Minimum Qualifications:
    • An understanding of community-based primary health care systems and programs and the needs of medically underserved populations is required.
    • Formal education, organizational, adult and community education, program development, and grant writing and administration assistance preferred.
    • Must have demonstrated writing and communication skills and the ability to work with individuals from varied professional backgrounds and diverse cultures.
    • Must be self-motivated, self-directed, flexible, and able to thrive in a complex and rapidly changing environment.
    • Bachelor's degree preferred or equivalent education and experience.
    • Two to three years in healthcare quality data tracking and trending
    • Two years experience in program coordination in a community setting, education, management, adult education, and program development; or two years in a non-profit sector with grant-related activities and compliance
    • Experience in working with underserved and at-risk populations
    • Computer literate with strong skills in Microsoft Access, Excel Word, and PowerPoint applications, and the use of electronic communication technology
    • Ability to travel locally, within the region, and nationally
    • Exceptional verbal and written communication skills
    • Ability to manage continuous interaction with the public
    • Ability to thrive in a diverse, multi-cultural environment
    • Dependable transportation, valid driver's license, and appropriate liability insurance required for frequent in-state travel
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