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    Product Owner - Denver, United States - Insight Global

    Insight Global
    Insight Global Denver, United States

    3 weeks ago

    Insight Global background
    Description

    Your Opportunity:

    Are you looking for a new Product Owner/Product Manager position? Please apply right away The Service Cloud & Channel Management Product Owner/Manager will be a part of a team that drives world class service experiences for our clients' retail clients. You will play a critical role in supporting strategy for Salesforce design, reporting, and integrations and will work with not only the immediate team, but also across the broader organization.

    The ideal candidate will have superior relationship building skills, a strong blend of Salesforce and product management/ownership experience and end-user support, as well as an understanding of and/or prior experience in supporting financial services.

    What you are good at:

    • Lead product management efforts focused on enabling client facing representatives to leverage emerging technology solutions, including highly integrated experiences, channel integrations, and the Salesforce Service Cloud
    • Partner with product management teams throughout product lifecycle to deliver efficient and effective Salesforce solutions
    • Leverage knowledge of end users and stakeholder partnerships to help drive prioritization of initiatives
    • Partner with UX/UI to drive feedback sessions, determine OKR estimates and success criteria
    • Partner with business partners to develop a strategy and roadmap to evolve Salesforce capabilities that support business objectives
    • Work cross-functionally with technical, design, business counterparts to define product refinements and updates based on ongoing client-driven needs analysis

    Required Skills and Experiences:

    • Minimum of 3 years of Salesforce and/or product management experience
    • Strategic problem solver with the ability to formulate compelling vision and strategy and translate that to meaningful roadmaps and results
    • Ability to influence and collaborate across multiple levels of the organization
    • Highly developed communication and presentations skills with an outstanding ability to effectively communicate and present sophisticated concepts and issues to leadership teams
    • Confidence presenting and tailoring messaging to a variety of audiences, including senior leadership
    • Curiosity, a can-do demeanor, and the ability to learn quickly and thrive in a complex, dynamic environment
    • Self-starter with outstanding organizational skills and ability to track multiple project results with minimal direction
    • Skilled at working cross-functionally with technology, service, marketing, and many other teams to execute the lifecycle of a digital platform

    If you are interested, please apply right away We are looking to schedule interviews as soon as this week. If you are a great fit, and local to Denver, I will reach out shortly

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