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    Product Owner - Denver, United States - Merkle

    Merkle
    Merkle Denver, United States

    3 weeks ago

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    Description
    Company Description


    Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices.

    For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios.

    The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies.

    Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage.

    With 5,500 employees, Merkle is headquartered in Columbia, Maryland, with 24 additional offices in the US and 25 offices in Europe and APAC.

    In 2016, the agency joined the Dentsu Aegis Network.

    Job Description


    We are seeking an experienced Product Owner to partner with our clients and own the delivery of their product roadmap.

    This role will be highly consultative, working directly with clients to define and prioritize their roadmap.

    This person will need to be able to understand the technologies being leveraged, what their capabilities are and how they can be used to provide value back to the organization.


    A successful candidate will be a critical thinker with a background in retail and an ability to own a solution from start to finish.

    They will be a self starter and a highly motivated to own end to end solutions.

    Responsibilities

    Develop strong relationships with our client stakeholders and gain their trust and develop their roadmap
    Review the technology ecosystem and identify dependencies across systems
    Make recommendations based on industry or channel best practices
    Gather insights from user feedback or performance metrics and make recommendations on future optimizations
    Facilitate the requirements gathering process with our clients and stakeholders
    Act as the single point of contact for the client across multiple workstreams
    Review analytics and performance data to gather insights and make recommendations
    Define the measurable outcomes and acceptance criteria for incremental features
    Definition of the goals, objectives & KPI's for new projects/features
    Creation of release notes and talk tracks on incremental value created during each release
    Ability to make recommendations optimizing the user experience
    Working with teams to story point planned features
    Manage resourcing and capacity within team to ensure balanced assignment of stories.
    Creating a product road map based on vision
    Managing the product backlog and prioritizing them based on changing requirements
    Overseeing all stages of product creation including design and development
    Developing user stories and acceptance criteria.
    Confident in Workflow tools, reporting and creating dashboards.
    Monitoring and evaluating product progress at each stage of the process
    Liaising with the product team and end-users to deliver updates
    Participating in Scrum meetings, sprint planning and any other applicable agile ceremonies.
    Loyalty domain expertise a plus

    Qualifications

    4+ years in a Product Owner, delivery consultant or similar role (consulting or agency experience preferred
    Experience with Agile delivery methodologies
    Familiarity with enterprise platforms such as Adobe, Salesforce or similar systems
    Experience working in Commerce, DXP, CDP or automation tools
    Strong communication skills and comfortable presenting information to internal and external stakeholders
    Strong experience in eliciting, defining and analyzing requirements
    Strong communication and problem-solving skills; ability to drive solutions with the clients and technical team
    Experience leading a cross-functional team
    Able to work in and support a team environment across different time zones
    Strong project management and technology skills
    Excellent written and oral communications skills
    Proficiency in Jira and Confluence (or similar tools)
    In-depth knowledge of Scrum and Agile Software Development Methodology
    Working knowledge of product development architecture
    Excellent knowledge of user-centered design principles

    Additional Information

    The anticipated salary range for this position is $113,000 - $182,850.

    Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law.

    A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit

    Employees from diverse or underrepresented backgrounds encouraged to apply.


    Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

    Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

    A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

    Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

    About Dentsu


    Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities in the sustainable economy.

    Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society


    We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society.

    We keep our people at the center, creating space for growth, understanding and learning so they can thrive.

    We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment.

    Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.


    Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

    Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

    A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

    Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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