- Able to communicate via phone / email with customers and communicate, coordinate, and work effectively with coworkers
- Very organized. Detailed and task-oriented worker
- Possess a strong work ethic and team player mentality
- Capable of working in a high-paced, demanding sales environment
- Capable of understanding and working within a well-defined process workflow
- Customer service-oriented mentality. Willing to go the extra mile to satisfy customers.
- Problem solving ability
- Basic, general knowledge of IT products
- Receive customer requests for assistance and issues via email and phone, address issues and coordinate with account managers and customer success managers to appropriately respond
- Communicate with distributors, manufacturers, partners to ascertain product shipment information and order status
- Accurately and quickly document software and license information
- Maintain detailed records of sales activity in Salesforce
- Coordinate and communicate with Sterling's order management reps to ensure timely shipment and delivery of product to meet customer delivery schedules
- Assist customers in resolving delivery issue/ returns
-
Marketing Coordinator
5 days ago
Sterling Computers Corporation North Sioux City, United StatesJob Description · Job DescriptionTitle: Marketing Coordinator · Reports to: Director of Marketing · Location: North Sioux City, SD · Job Description: The Marketing Coordinator will support the marketing department by carrying out daily tasks that will help the department meet or ...
-
Marketing Coordinator
1 week ago
Sterling Computers North Sioux City, United StatesJob Description · Job Description · Title : Marketing Coordinator · Reports to: · Director of Marketing · Location: · North Sioux City, SD · Job Description : The Marketing Coordinator will support the marketing department by carrying out daily tasks that will help the depart ...
-
Customer Success Representative
1 day ago
Sterling Computers Corporation North Sioux City, United StatesJob Description · Job DescriptionTitle: Customer Success Representative · Location: North Sioux City, SD · Reports to: Manager of Customer Success · Job Description: Customer Success Representative's interact with customers to ensure that our customer satisfaction levels are c ...
-
Field Marketing Specialist
4 days ago
Sterling Computers Corporation North Sioux City, United StatesJob Description · Job DescriptionAre we your type? · We're that tiny tech made it and keeps getting better and bigger. After 25 years, Sterling has evolved from a value-added computer-hardware reseller to a full-scale IT-solutions provider ("Client to Cloud," we say), with bran ...
-
Customer Service Representative
1 week ago
Tbg | The Bachrach Group Woodbury, United StatesJob Title: Delivery Coordinator (Customer Care Rep) · Location: Woodbury, NY · Details: In-office during training then goes hybrid (Training is 4-6 months) · Salary: $45,000 base + Commission (Opportunity to have an all-in of $70,000+) · Principal Responsibilities: · Communi ...
-
Field Technical Support Rep
2 days ago
Georgia IT Inc Woodbury, United StatesField Technical Support Rep · Location: Woodbury, MN · Duration: Long-term · Rate: DOE · US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job · Responsibilities · ssists in investigating and resolving complex installat ...
-
Production Manager
1 day ago
Manitou Americas Vermillion, United StatesJob Description · Job Description · THIS POSITION IS LOCATED IN YANKTON, SD · GENERAL ACCOUNTABILITY: · The Production Manager shall be responsible for the day-to-day operations of the production processes within the plant. Activities will include scheduling workload, manpower ...
-
Brew Oil LLC Le Mars, United States Full timeJob Description · Job DescriptionCandidates should have previous management experience and enjoy working with the public. · Work Schedule · Open availability and able to work at other surrounding locations as needed - The managers are required to work any hours that the store may ...
-
Human Resources Generalist
1 day ago
Basalite Concrete Products Dixon, United StatesJob Description · Job DescriptionHuman Resources Generalist - Bilingual · Location: Dixon, CA, US · Salary Range: $70k-$80k DOE · POSITION SUMMARY: Under minimal supervision of the CA Manufacturing Manager and Director of Human Resources, the Human Resources Generalist is respon ...
-
Human Resources Generalist
1 week ago
Basalite Concrete Products Dixon, United StatesJob Description · Job DescriptionHuman Resources Generalist · Location: Dixon, CA, US · POSITION SUMMARY: Under minimal supervision of the CA Manufacturing Manager and Director of Human Resources, the Human Resources Generalist is responsible for performing HR-related duties on a ...
-
Enterprise Account Executive
3 days ago
Mindtickle Central, United States Full timeWho we are · Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and tr ...
Order Management Rep - North Sioux City, United States - Sterling Computers Corporation
Description
Job Description
Job DescriptionTitle: Order Management Representative
Location: North Sioux City, SD
Reports to: Accounting Manager
Job Description: Order Management Reps interact with distributors, manufactures, and directly with our customers, working closely with the customer success managers to ensure that our customer satisfaction levels are consistently world class. It is the responsibility of the Order Management Reps to communicate with customers pre-and post-delivery of products and or services to inquire accuracy, completeness and timeliness of the order and the overall satisfaction of our customers. The Order Management Reps will identify any issues or problems with sales orders, and will work closely with Account Managers, Purchasing, Customer Success, and Accounting to rectify those issues or problems in the best interest of the customer and Sterling.
Required Technical Skills: The Order Management Reps should have proficiency in Microsoft Word, Excel, Outlook, Adobe Acrobat Professional, and Salesforce or similar CRM.
Required Education/Experience: The Order Management Reps should some experience in customer service.
Requirements:
Primary Responsibilities:
Sterling Computers is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state or applicable local law.