Service Writer - Raleigh, United States - Aramsco

Aramsco Raleigh, United States

1 week ago

Description

Aramsco is always looking for dynamic and energetic team players to join our family of companies

Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education.

Greets customers in polite, professional and accommodating manner.
Accurately and efficiently analyze all systems and components of equipment in the commercial cleaning, restoration and surface-prep industries and generate a clear and legible work order.
Proactively calls customers on a daily basis to discuss equipment repair and maintenance needs and set appointments that maintain a full service schedule.
Efficiently manage shop work flow, customer communications, internal store communications, employee efficiency and work quality and all related paperwork.
Meet or exceed service department quality and productivity goals.
Responsibly maintains accurate and adequate stocking levels.
Delivers parts to local vendors as needed.

Primary Duties and Responsibilities

Maintain a well-organized, clean and professional work area.
Ability to properly delegate.
Follow company policies and procedures at all times.
Must be dependable and punctual.
Occasional over time work is required.
Ability to lift 50+ lbs. on a regular basis.
Excellent written and oral communication skills.
Professional appearance and demeanor.
Good computer skills, familiar with Microsoft Suite.

Qualifications/ Skills

Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for associates with less experience. Requires proficiency in a range of processes or procedures to carry out assigned tasks. Has a basic understanding of how the team integrates with others. May provide informal guidance and support to more team members. Provides solutions to atypical problems based on proven practices or procedures. Impacts the quality of own work and its contribution to the team. Uses communication skills to regularly exchange information.

Benefits (Full-Time Employees):

Health/Vision/Dental insurance.
Paid vacation.
Paid holidays.
401(k) with employer matching.
Life insurance is provided.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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