-
Customer Service Rep: Ii
1 day ago
AVA Counsulting Bloomington, United States**Job Title: Customer Service Rep: II (Intermediate)** · **Duration: 12+ M Contract on W2** · **Location: Bloomington, IL ( Hybrid)** · **Job Type**: Contract · Pay: $ $16.00 per hour · Shift: · - 8 hour shift · Weekly day range: · - Monday to Friday · Work setting: · - Hybrid wo ...
-
Dispatch Services Rep
4 days ago
Pronto Heating & Air Conditioning Minneapolis, United StatesJob Description Job Description Pronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities.Our Reps stand ...
-
Dispatch Services Rep
1 day ago
Pronto Heating & Air Conditioning Minneapolis, United StatesJob Description · Job Description · Pronto Heating & Air Conditioning · of · Edina, MN · is on the hunt for a · full-time Dispatch Services Rep / Customer Service Representative (CSR) · to complete administrative duties including customer services, and dispatch responsibil ...
-
Dispatch Services Rep
2 days ago
Pronto Heating & Air Conditioning Minneapolis, United StatesJob Description · Job DescriptionPronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities. · Our Reps st ...
-
Customer Service Rep
4 days ago
NuAire Minneapolis, United States** Customer Service Rep** · **Job Category****:** SALES **Requisition Number****:** CUSTO001292 Showing 1 location Fernbrook Location · 2100 Fernbrook Ln N · Plymouth, MN 55447, USA · Fernbrook Location · 2100 Fernbrook Ln N · Plymouth, MN 55447, USA · **Job Details** · * ...
-
Customer Service Rep
4 days ago
TAJ Technologies Inc Minneapolis, United StatesJOB DESCRIPTION · • The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required. Works directly with physician offices and payers to facilitate patient access to various therapies. Representative ...
-
patient services rep
3 days ago
University of Minnesota Minneapolis, MN , USA, United StatesAbout the Job · Patient Service Representative - Somali Speaking · Job Responsibilities · This position is responsible for processing registrations and admitting patients into the clinic for their appointments. These employees will: · Initiate the patient care episode and may hel ...
-
Customer Service Rep
4 days ago
JABRA Corporation Minneapolis, United States**Position:** · Customer Care Representative · **Reports to Title:** · Supervisor/Manager, Customer Care · **Department/Division:** · Customer Care · **Primary Work Location:** · Bloomington, MN · **Job Code/Classification** · Non-Exempt · **Revision Date:** · January ...
-
Customer Service Rep
1 week ago
TEKsystems Plymouth, United StatesSTARTING ASAP Need Call Center or Dispatching experience · Job Description: · Service Dispatchers are responsible for the timely dispatch of Service Requests and Preventative Maintenance Inspections. · Dispatchers will work directly with technicians, field leaders, and use routin ...
-
Patient Services Rep
1 week ago
University of Minnesota Minneapolis, United StatesJob ID · 358665 · Location · Twin Cities · Job Family · LR-Health Care NonProfessional · Full/Part Time · Full-Time · Regular/Temporary · Regular · Job Code · 5001 · Employee Class · AFSCME Unit 4 - Health Care · About the Job · Patient Service Representative - Bilingual ...
-
Customer Service Rep
1 week ago
TEKsystems Minneapolis, United StatesJob Description · Job DescriptionSTARTING ASAP Need Call Center or Dispatching experience · Job Description: · Service Dispatchers are responsible for the timely dispatch of Service Requests and Preventative Maintenance Inspections. · Dispatchers will work directly with technic ...
-
Customer service rep
1 week ago
Randstad Minneapolis, United StatesRandstad Staffing is partnering with an organization in Bloomington that is looking for a 1st shift CSR (Customer Service Representative). You will be responsible for answering phones, problem-solving with customers, and basic computer use. The shift is 6am-4:30pm Monday-Thursday ...
-
Field Service Rep Temp
1 week ago
AMS Retail Solutions Minneapolis, United States Full timeTitle: Field Service Representative - Temporary · Duration: Expected to last to end of 2023. · Overview of position: · Position operates in an assigned territory with primary duties to manage and maintain proper signage and display integrity in order to enhance sales in variou ...
-
Member Services Rep I
3 days ago
UCare Minnesota Minneapolis, United StatesPosition DescriptionAs a Member Services Representative I, Notification, Online Chat, Care Coordinator, Scheduler (NOCCS), you will be responsible to apply knowledge of UCare's business, products, members, and operations to fulfill member service requests and inquiries accurately ...
-
Softpath System Minneapolis, United StatesJob Description: Summary: Responsible for interacting with customers, being the face of the company to the customer and providing a world class customer experience. Provide accurate information in response to inquiries about products and services, and handle and resolve complaint ...
-
HVAC Service Sales Development Rep
5 days ago
Johnson Controls International Plymouth, United StatesThe HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and HVAC, Sales, Development, Serv ...
-
HVAC Service Sales Development Rep
4 days ago
Johnson Controls International Plymouth, United States Full timeWhat you will do · The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and JCI. Focus ...
-
HVAC Service Sales Development Rep
4 days ago
Johnson Controls International plymouth, United States Full timeWhat you will do · The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and JCI. Focus ...
-
Front Desk/Guest Services Rep
2 days ago
OCI Hospitality Minneapolis, United StatesJob Description · Job DescriptionWe all seek out meaningful connections. · Connecting with our guests is one of the ways we spread the light and warmth of hospitality every day, and it makes our jobs more fun. We want our guests to feel comfortable and at home when they stay at ...
-
patient services rep
1 week ago
University of Minnesota, Twin Cities Twin Cities, MN, USA, United StatesPatient Service Representative Somali Speaking. Job Responsibilities. This position is responsible for processing registrations and admitting patients into the clinic for their appointments. These employees will:Initiate the patient care episode an Patient Services, Patient, Beha ...
Patient Services Rep - Minneapolis, United States - Questco
Description
Patient Service Representative â" Bilingual Job DescriptionThis position is responsible for processing registrations and admitting patients into the clinic for their appointments
These employees will:
Initiate the patient care episode and may help to begin the financial aspects of the visit (e.g., collecting co-pays, determining eligibility for the Sliding Fee Scale program, etc.) revenue cycle for the visit.
The position adds functions and competencies which are at the core of the organization's need to helps to ensure that patients/consumers receive effective, understandable, and respectful care from all staff members effective, understandable, and respectful care that is Care will be provided in a manner compatible with their cultural health beliefs, and practices, and in their preferred language.
This position will work 100% time in person, on site at CUHCC.
On any given day staff will be engaged in some or most of these tasks, but the task mix may vary from day to day depending on patient flow.
20% - Checks-in patients, collects copays
20% - Validates coverage, and collects data for registration and household assessments, determines eligibility and accurately administers patient accounts.
15% - Schedules appointments.
15% - Answers switchboard, phone lines and redirects phone calls, as needed
30% - Communicates to patients, in their own language whenever possible or through interpreter, about essential elements in their care:
Provides information about services, such as: access to CUHCC services, emergency care walk-in clinic sessions, access to behavioral health, medical and dental care, eligibility for
Sliding Fee Scale program, grant activities/group meetings.
Collects documentation of informed consent to services, and rights and responsibilities of the patient and the organization.
Provides information about the organization's consumer feedback, complaint and grievance procedures, and assists them to access these processes, as needed.
Ensures the privacy of patientâTMs health information and handles the release of protected health information, as requested.Provides access to services offered by the patient's Health Plan, if applicable (e.g. transportation, incentives).
Shares info.
and provides access to government benefits:
Assists patients in filling out applications for Family Planning Waiver Program and MN Sure
Follows-up on applications
All required qualifications must be included in the application materials
Required Qualifications
A minimum of four (4) years of experience or a combination of experience totaling four (4 years) in the following areas: Business college, office skills training, university level education, and/or clerical experience involving contact with the public.
A minimum of one year of experience working in a multicultural medical or social services setting.Must be fluent in English and in one of the following languages: Spanish, Somali, Vietnamese, Hmong, Lao, Dari, or Pashto (oral and written) Please list your language fluency on your resume.
Upon hire, you will need to be able to pass a language test for your proficiency in the English and the second language.
Preferred QualificationsPrevious experience working with community health intake projects involving data collection and developing relationships with patients.
Strong skills and experience with insurance verification and collecting data for electronic medical record (EMR) systems.
#J-18808-Ljbffr