- Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
- Registers and processes guests upon arrival and departure
- Demonstrates telephone courtesy and professionalism
- Attentively listens to guests and anticipates any additional needs or concerns
- Maintains clean and professional appearance of public areas and hotel office
- Uses appropriate selling techniques to maximize revenue and occupancy
- Ensures all guest accounts are complete and accurate
- Demonstrates a working knowledge of all services and facilities of the hotel and local area
- Complies with the hotel's standard operating procedures and policies
- Assists in monitoring and upholding procedures for safety of guests and hotel team members
- Processes departmental reports
- Assists team members and other departments as needed to contribute to operational efficiency
- Delivers amenities and general assistance to guests as requested
- Performs additional responsibilities as assigned by leadership
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Conduct work-related functions in a professional manner
-
Dispatch Services Rep
3 weeks ago
Pronto Heating & Air Conditioning Minneapolis, United StatesJob Description · Job Description · Pronto Heating & Air Conditioning · of · Edina, MN · is on the hunt for a · full-time Dispatch Services Rep / Customer Service Representative (CSR) · to complete administrative duties including customer services, and dispatch responsibil ...
-
Dispatch Services Rep
2 weeks ago
Pronto Heating & Air Conditioning Minneapolis, United StatesJob Description · Job DescriptionPronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities. · Our Reps st ...
-
Customer Service Rep
2 weeks ago
Pine Environmental Services Minneapolis, United StatesJob Title: Customer Service Representative · Reports To: Branch Manager/Customer Service Supervisor · About Us: Pine is the leading provider of rental equipment in the nation for Environmental Monitoring Equipment, Sampling and Safety Supplies, Non-Destructive Testing and Visual ...
-
Fire Service Sales Rep
2 days ago
Johnson Controls International Plymouth, United States Full timeWhat you will do · The primary function of this position is to promote and sell service agreements for commercial building systems products to include fire alarm, suppression, sprinkler, security, sound, communication and inspections. Determine customer needs and develop sales s ...
-
Softpath System, LLC Minneapolis, United StatesJob Description: · Summary: Responsible for interacting with customers, being the face of the company to the customer and providing a world class customer experience. Provide accurate information in response to inquiries about products and services, and handle and resolve compla ...
-
Customer Service Rep(01913)
3 days ago
Domino's Pizza LLC Minneapolis, United StatesCustomer Service Representative/ Pizza Maker- Dominos Pizza. Our business is growing as our fan base increases Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of Customer Service, University, Se ...
-
Dispatch Services Rep
3 weeks ago
Pronto Heating & Air Conditioning Minneapolis, United StatesJob Description Job Description Pronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities.Our Reps stand ...
-
Dispatch Services Rep
1 week ago
Pronto Heating & Air Conditioning Minneapolis, United StatesPronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities. · Our Reps stand to make a competitive wage o ...
-
HVAC Service Sales Development Rep
3 weeks ago
Johnson Controls International Plymouth, United StatesThe HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and HVAC, Sales, Development, Serv ...
-
Customer Service Rep
3 weeks ago
NuAire Minneapolis, United States** Customer Service Rep** · **Job Category****:** SALES **Requisition Number****:** CUSTO001292 Showing 1 location Fernbrook Location · 2100 Fernbrook Ln N · Plymouth, MN 55447, USA · Fernbrook Location · 2100 Fernbrook Ln N · Plymouth, MN 55447, USA · **Job Details** · * ...
-
Customer Service Rep. 18/hr
2 weeks ago
TEKsystems Minneapolis, United StatesJob Description · Job DescriptionNOW HIRING for Customer Service Reps These positions will be in office. MUST LIVE in MN Please do not apply if you don't reside in MN or do not have the MUST HAVES below · MUST HAVES: · 1 year of customer service experience · Description: · Answer ...
-
HVAC Service Sales Development Rep
2 weeks ago
Johnson Controls International Plymouth, MN, US, United States Full timeWhat you will do · The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and JCI. Focus ...
-
Customer Service Rep
4 weeks ago
TEKsystems Plymouth, United StatesSTARTING ASAP Need Call Center or Dispatching experience · Job Description: · Service Dispatchers are responsible for the timely dispatch of Service Requests and Preventative Maintenance Inspections. · Dispatchers will work directly with technicians, field leaders, and use routin ...
-
Customer Service Rep
2 weeks ago
TEKsystems Minneapolis, United States:Position Overview: · Daily Responsibilities/Job Description: · • Receive inbound and make outbound calls to eligible members to communicate MTM information · • Utilize Prime's MTM process management system to record member specific information · • Assess beneficiary information ...
-
HVAC Service Sales Development Rep
2 weeks ago
Johnson Controls Minneapolis, United StatesWhat you will doThe HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and JCI. Focus on ...
-
Customer Service Rep
5 days ago
Gallagher Minneapolis, United StatesAbout Us: · Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments ...
-
Customer Service Rep
3 weeks ago
TAJ Technologies Inc Minneapolis, United StatesJOB DESCRIPTION · • The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required. Works directly with physician offices and payers to facilitate patient access to various therapies. Representative ...
-
HVAC Service Sales Development Rep
1 week ago
Johnson Controls Minneapolis, United StatesWhat You Will Do · The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and JCI. Focus ...
-
patient services rep
3 weeks ago
University of Minnesota Minneapolis, MN , USA, United StatesAbout the Job · Patient Service Representative - Somali Speaking · Job Responsibilities · This position is responsible for processing registrations and admitting patients into the clinic for their appointments. These employees will: · Initiate the patient care episode and may hel ...
-
Customer Service Rep
3 weeks ago
JABRA Corporation Minneapolis, United States**Position:** · Customer Care Representative · **Reports to Title:** · Supervisor/Manager, Customer Care · **Department/Division:** · Customer Care · **Primary Work Location:** · Bloomington, MN · **Job Code/Classification** · Non-Exempt · **Revision Date:** · January ...
Front Desk/Guest Services Rep - Minneapolis, United States - OCI Hospitality
Description
Job Description
Job DescriptionWe all seek out meaningful connections.
Connecting with our guests is one of the ways we spread the light and warmth of hospitality every day, and it makes our jobs more fun. We want our guests to feel comfortable and at home when they stay at our hotel. When we connect with our guests in positive, meaningful ways, we win their loyalty, and we gain the satisfaction of brightening someone's day.
Are your ready to make a difference and make meaningful connections?
Join our growing team Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.
Property Location: Embassy Suites by Hilton Minneapolis North / Brooklyn Center
Essential Duties and Responsibilities
Qualifications
MUST BE AVAILABLE EVENINGS AND WEEKENDS. Shifts are typically 3pm to 11pm.
Part-Time Position, Full-time for the right candidate