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    Benefits & LOA Coordinator - Secaucus, United States - The Children's Place

    The Children's Place
    The Children's Place Secaucus, United States

    2 weeks ago

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    Retail
    Description

    Job Summary:

    The Benefits Coordinator supports a comprehensive benefits program and is responsible for assisting with the administration of short- and long-term disability as well as Accommodations. The Benefits Coordinator will utilize a solid working knowledge of HR practices encompassing administration, organization, and workflow.

    Key Accountabilities:

    • Assist the Benefits Analyst with all aspects of an associate's leave
    • Communicate with associates regarding their leave needs and/or modified work needs
    • Work with vendor and HR partners to ensure that associates are aware of their responsibilities and of any documentation needed to qualify for a leave
    • Respond to all associate and field HR inquiries related to leaves using the HR ticketing system
    • Take necessary action throughout all aspects of an associate's leave
    • Create and distribute LOA reports for business partners as needed
    • Coordinate and communicate with vendor and associates on leave to help facilitate a smooth and timely return to work
    • Recommend revisions to company leave policies to ensure compliance with federal, state, and local laws; stay abreast of all applicable leave and accommodation laws
    • Responsible to complete all wage and data requests related to leaves and other benefit plans
    • Review and resolve daily integration errors
    • Back-up for new hire benefit orientation
    • Assist with the open enrollment process
    • Provide support to the Benefits team on projects and other ad-hoc requests as needed, and support general inquiries on all benefit plans
    • Other duties as assigned

    Education and Experience:

    • High school diploma
    • 1-3 years experience in benefits and leave administration
    • Experience working in retail industry a plus

    Skills and Behaviors:

    • Excellent customer service skills
    • Strong analytical and problem-solving skills
    • Excellent written and verbal communication skills
    • Ability to prioritize and manage multiple tasks simultaneously
    • Must be proactive in identifying problems and escalating them
    • Proficient in Microsoft Office Suite


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