Insight Data Service: Service Delivery Manager - San Francisco, CA, United States - BlackRock, Inc.

Description

**Description****About this role**

eFront , a part of BlackRocks Aladdin Business, is the leading technology solution and data and analytics provider dedicated to covering the needs of alternative investment industry.

The eFront Insight Data Service (IDS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. IDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and...

**Description**

**About this role**

eFront , a part of BlackRocks Aladdin Business, is the leading technology solution and data and analytics provider dedicated to covering the needs of alternative investment industry.

The eFront Insight Data Service (IDS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. IDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data.

The Aladdin Business is comprised of 1,200+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education

We are looking for a Service Delivery Manager with a financial background that will be responsible for the relationship and execution of Insights services for a large strategic client in Europe. The client improves lending capacity of financial intermediaries and stimulates bank lending to small and medium sized enterprises by providing guarantees that encourage financial intermediaries to increase lending volumes. Financial intermediaries are institutions specializing in financial transactions such as banks, insurance companies, investment banks, pension and mutual funds.

The key responsibilities include managing the client relationship, leading an investment data analyst team and supervising the delivery of the service to th e client.

**The position will require the candidate to:**

Manage investment data analyst team of approximately 30 people

Track quarterly data collection, input and validation status and progress to effectively handle the clients expectations and deliver value

Foster and grow client relationship and identify growth and improvement opportunities

Assure that the team members have the relevant education and training

Build strong working partnership with Budapest BlackRock senior management

Mentor, develop talent and manage performance of team members

Manage the client's expectations and raise issues

**You are the right candidate for the role if you:**

Take ownership and are able to identify, prioritize and manage process improvements and client requests

Put clients at the center of your focus

Enjoy working in a multinational and diverse team

Are passionate about mentoring and guiding more junior colleagues

**Experience and Skills Required**

Bachelors or Masters degree (Economics or related Accounting background)

Strong accounting and finance experience (experience in SME financing is considered an advantage)

Team management experience

Deep sense of responsibility and ownership

Strong organizational skills and attention to detail

Proficiency in Microsoft Word and PowerPoint & Excel (V-lookups, Macros)

Full business level proficiency in English

**Our benefits**

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

**About BlackRock**

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their childrens educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment the one we make in our employees. Its why were dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit | | Instagram: | Twitter: | LinkedIn:

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

**Alexis**

Director, Digital User Experience San Francisco BlackRock has a major focus on technology. I dont feel like a tech person at a finance firm. I feel like a tech person at a technology company who happens to do finance. Its exciting. As a people-centric business, our long-term sustainability depends on our employees and culture. We have more than 16,000 employees in 35+ different countries who speak over 80 languages. We also serve millions of clients from different cultures around the world. We believe a wide range of perspectives and talent is crucial to creating a richer culture for our employees and a better experience for our clients.

1 Online Application

Upload your resume and enter some basic details about your employment history. We recommend focusing on applying to the roles that are best aligned with your experience and goals. It may take us some time to get back to you, so we ask for your patience as we thoughtfully consider and review all applications we receive.

2 Recruiter Conversation

If selected to move forward, youll have a high-level conversation with a recruiter to discuss the role in more detail and hear more about your experience and career aspirations who will determine if youre a potential match.

3 In-person/Virtual Interviews

Selected candidates meet with members of the BlackRock team. There may be a couple of rounds of interviews, where youll have the opportunity to meet a mix of employees youd be working with and gain a clear understanding of the role and our culture.

4 Offer

At the offer stage, we will present a total compensation package. All offers are subject to background checks and other pre-employment clearances.