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    WordPress Support Specialist - Richmond, United States - Shareium

    Shareium
    Shareium Richmond, United States

    3 weeks ago

    Default job background
    Description
    WordPress Support Specialist (Remote Available)


    • Ad ID:
    1430


    • Added: June 29, 2020
    Sale Price:

    40/hr


    • Location: United States
    • State: VA
    • Views:
    312


    • Website:
      Description
    InMotion Hosting is looking for a WordPress Support Specialist to assist customers troubleshoot, customize, and understand their WordPress site. Explore the many plugins available with them to help make their website successful.

    You will be working with many small to medium sized business owners so you can be satisfied knowing the impact you have can help change peoples lives.

    This is a brand new position for InMotion Hosting so you will also be leading the way for new opportunities within a growing company.


    What Youll Do:
    Answer questions related to WordPress plugins that have been acquired by our mergers and acquisitions team
    Report known bugs to our Development team
    Prioritize and organize enhancement requests for plugin roadmaps
    Write and maintain documentation to support internal and external users
    Advise customers on setting up and customizing the plugins
    Troubleshoot plugin and theme conflicts within their site
    Use PHP and CSS to assist customers with further customization and plugin extensions
    Provide live and recorded walkthroughs for customers to educate them on how to use their plugins, WordPress, and builder tools with BoldGrid
    Communicate feature requests and bugs shared by customers with the team to help guide future mergers and acquisitionsWhat Youll Get:
    Profit sharing twice yearly
    Medical, Dental, Vision, Disability, Life Insurance
    401k with matching contributions
    Reimbursement for tuition, certifications, or professional memberships
    Additional paid time off to volunteer in your community
    Casual dress code
    Company parties and onsite events
    Opportunities for professional growth through career coaching, job shadowing, and company wide training
    Corporate discounts
    Recognition for your years of service
    Wellness initiatives

    What Were Looking For:
    A strong customer focus and the genuine desire to see customers succeed
    Experience customizing and enhancing WordPress sites through the use of plugins and themes
    Familiarity with the WordPress Plugin API
    Involvement in the WordPress community highly preferred
    Experience writing PHP scripts
    Experience with CSS, preferably to customize plugins
    Familiarity with Sprout Invoices, Help Scout Desk, and weForms Pro plugins highly preferred
    Ability to adapt to shifting priorities

    Location:
    Virginia Beach, VA
    Denver, CO
    Remote
    Send email

    Mail


    Tags :
    #J-18808-Ljbffr
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