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West Jordan

    Part Time Office Manager - West Jordan, United States - Aqua-Tots Development

    Aqua-Tots Development
    Aqua-Tots Development West Jordan, United States

    3 weeks ago

    Default job background
    Part time
    Description

    Job Description

    Job Description

    We are seeking a part-time, year-round Office Manager in Jordan Landing This is a great company, with a supportive and fun culture

    You will have 3 permanent working shifts hours) per week, and will need open availability in order to participate in extra trainings as needed.

    They will uphold the Aqua-Tots Core Values in every interaction, whether with children, parents or staff members. We offer:

    • Daily and monthly bonuses
    • $1000 bonus for every 1000 hours worked
    • Top-notch job training
    • An awesome work environment
    • Flexible hours
    • Year-round positions
    • Competitive pay
    • Lots of FUN and lots of teamwork
    • A rewarding job experience

    ATD Office Manager:

    · 15-30 hours per week in school

    o Subject to change based on school's need

    · 1 hour per week participating in school manager's meeting

    · 4-6 hours per week for administrative tasks

    o Completing DSJ

    o Completing weekly reports

    o Scheduling private lessons

    · 4-6 hours per week training and conducting front desk assessments. Time based on demand

    o Quality of calls

    o Sales training

    o Customer Concerns

    · All other hours are found fully dressed out on deck, working front desk, or as manager on duty

    · Uphold Aqua-Tots Swim Schools Core Values

    · Responsible for hiring, training, assessing, coaching and performance of office staff

    · Responsible for developing goals to achieve revenue budgets each month

    · Responsible for organization within the school following GMs direction

    · Ensures cleanliness from floor to ceiling

    · Ensure accurate timesheets and hours that reflect the true schedule for office staff

    · Verify time clock with scheduled shifts in WIW prior to payroll

    · Oversee substitutes and resolve scheduling conflicts

    · If no office staff is available for shift, it is the OM's responsibility to cover

    · Anticipate staffing needs

    · Ensure quality of Aqua-Tots standard

    · Evaluate weekly sales and create daily targets (conversions, revenue, saving withdrawals)

    o Verify targets are achieved

    · Develop, mentor, and identify future leaders in the next generation of excellent front desk representatives for Aqua-Tots

    · Schedule monthly in-services and choose the in-service topic for the month

    · Follow and implement Aqua-Tots Swim Schools customer service guidelines to ensure an exceptional customer experience for every customer

    · Ensure quality and customer service standard

    · Communicate effectively with potential and existing customers

    · Build relationships with families, know their names and their children's names

    · Address customer concerns, providing a win/win outcome

    · Respond to parents within 24 hours of any reported instructor performance concern

    · Use the customer-focused principle in each customer interaction

    · Report unresolved complaints to General Manager


    As a leader in swim instruction for over 25 years, Aqua-Tots is the largest swim school in the nation. We teach children ages 4 months to adults. If you think you would be an amazing addition to the team, please fill out our online application We cannot wait to meet you soon

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