- Must be able to communicate at a high level to production employees, management and customers
- This position must be computer literate.
- General office duties, ordering supplies, scanning/faxing, filing, answering phones
- Maintain excellent working conditions, a safe work environment, and high morale within the plant.
- Keep DC Operations Manager and Production Manager informed regarding problems or situations that may affect the overall production operation of the plant.
- Must display emotional control in time sensitive situations and be able to multi-task
- Must be able to communicate clearly and effectively
- Strong decision making ability, self-motivated and results-oriented.
- Ability to work effectively and independently in a multi-task, high-volume environment.
- Comply with company policies and procedures.
- Experienced in Microsoft Office is required
- Transfer built orders into Supply Connect program
- Print productions orders
- Maintain spreadsheets
- Maintain and run reports
- Print production labels and needed forms
- Review and understand backlog
- Maintain and Builds shipping load folder which contains: pick slips, labels, draft manifest, PO sheet
- Input data into customer sites such as TMS, TMC
- Coordinates appointments for shipment pick up
- Assists with activities involving customer requirements
- Maintain customer files.
- Scan and email all BOL to Retail's Central Receiving Manager
-
IT Support Services Analyst
1 week ago
Simpson Strong-Tie Stockton, United States**Description** · Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. · Our founder, Bar ...
-
IT Support Analyst
4 weeks ago
SNI Technology Stockton, United StatesSNI Technology's top client located in Stockton, CA is seeking to hire a talented IT Support Services Analyst for an exciting 4-month, contract-to-hire opportunity Please note this is 40 hours, 5 days per week onsite position working in the Stockton, CA office. · JOB DESCRIPTION ...
-
IT Support Analyst
4 weeks ago
SNI Technology Stockton, United StatesSNI Technology's top client located in Stockton, CA is seeking to hire a talented IT Support Services Analyst for an exciting 4-month, contract-to-hire opportunity · Please note this is 40 hours, 5 days per week onsite position working in the Stockton, CA office. · JOB DESCRIPT ...
-
IT Support Services Analyst
3 weeks ago
Simpson Strong-Tie Stockton, CA, United StatesSimpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. · Our founder, Barc Simpson establis ...
-
Behavior Analyst
2 weeks ago
Active Steps Stockton, United States**Join Our Team as a Behavior Analyst: A Unique Approach to Transformation** · Active Steps is not just a company; it's a community dedicated to providing unparalleled behavioral health services, particularly to individuals with Autism Spectrum Disorder (ASD). We're seeking a Beh ...
-
Board Certified Behavior Analyst
1 week ago
Learning Arts - Hire Jobs Stockton, United States**Learning Arts is seeking a Board Certified Behavior Analyst (BCBA) to join their team in Stockton, CA** · **Benefits**: · - A rewarding opportunity to be part of a team focused on impacting the lives of others. · - Competitive salary commensurate with experience · - Comprehensi ...
-
Correctional Case Records Analyst
2 weeks ago
California Health Care Facility San Joaquin County, CA, United StatesPlease see attached duty statement for full details. · - Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). · - You will find additional information about the job in the **Duty Statement**. · Working Conditions · Th ...
-
Public Safety Information Systems Analyst
2 weeks ago
City of Stockton Stockton, United States**DEFINITION**: · The City of Stockton Fire Department is currently seeking to find an experienced Public Safety Information Systems Analyst. The vision of the Stockton Fire Department is "community service with excellence." · **CLASS CHARACTERISTICS**: · **PRINCIPAL DUTIES (Illu ...
-
Mental Health Outreach Worker Trainee
2 weeks ago
San Joaquin County San Joaquin County, CA, United States**Approximate Salary** · - $ $21.60/hour · **Opening Date** · - 5/13/2024 08:00:00 AM · **Closing Date** · - 5/27/2024 11:59:00 PM · **Employment Type** · - Part-Time**Analyst** · - Amber Larieau · **Introduction**: · This examination is being given to fill one vacancy in the Beh ...
-
Mid-level Supervisor
2 weeks ago
Mylestones LLC Stockton, United States**Requirements**:Bachelor's degree and active RBT certification; 1 year experience working with children. · **Clinical Supervisor / Parent Trainers**: · The Clinical Supervisor works with the Clinical Director and a team of BCBAs and Behavior Therapists to provide a range of appl ...
-
Chief Deputy Clerk of The Board
3 weeks ago
San Joaquin County San Joaquin County, CA, United States**Approximate Salary** · - $74,360 - $90,384 / per year (includes 10% confidential supplement) · **Opening Date** · - 5/6/2024 09:00:00 AM · **Closing Date** · - 5/31/2024 11:59:00 PM · **Analyst** · - Nicole Devencenzi · **Introduction**: · San Joaquin County is seeking an exper ...
-
Behavior Technician
2 weeks ago
Active Steps Stockton, United States**Kickstart Your Career in Behavioral Health with Active Steps No experience needed** · Entry-Level Position with Comprehensive Training · At Active Steps, we understand that the journey to becoming a proficient Behavior Technician begins with a solid foundation. That's why we've ...
-
Business Analyst I
3 weeks ago
Community Partnership for Families of San Joaquin Stockton, United States**Join People Making a Difference** · Community Partnership For Families Of San Joaquin (Cpfsj) Is A 501(C)(3) Non-profit Organization That Provides Tools, Resources And Connections Through Partnerships To Help Families Improve Their Quality Of Life. Founded In 1998 In Stockton, ...
-
Clinic Services Coordinator
1 week ago
San Joaquin County San Joaquin County, CA, United States**Approximate Salary** · - $99, $120,392.42/year · **Opening Date** · - 4/22/2024 08:00:00 AM · **Closing Date** · - 5/10/2024 11:59:00 PM · **Employment Type** · - Full-Time**Analyst** · - Rae Tourville · **Introduction**: · Clinic Services Coordinator Brochure · This examinatio ...
-
Victim Witness Advocate I
1 week ago
San Joaquin County Stockton, United States**Approximate Salary** · - $4, $5,041.71/month · **Opening Date** · - 4/22/2024 08:00:00 AM · **Closing Date** · - Continuous · **Employment Type** · - Full-Time**Analyst** · - Mayra Nunez · **Introduction**: · - **_This position is represented by the SEIU bargaining unit and wil ...
-
Staff Nurse Iii
3 weeks ago
San Joaquin County San Joaquin County, CA, United States**Approximate Salary** · - $ $68.65/hour · **Opening Date** · - 5/10/2024 08:00:00 AM · **Closing Date** · - 5/23/2024 11:59:00 PM · **Employment Type** · - Part-Time**Analyst** · - Amber Larieau · **Introduction**: · This recruitment is being conducted to fill per diem vacancies ...
-
Mental Health Interpreter I
1 week ago
San Joaquin County San Joaquin County, CA, United States**Approximate Salary** · - $3, $4,147.88/month · **Opening Date** · - 4/22/2024 3:36:00 PM · **Closing Date** · - 5/6/2024 11:59:00 PM · **Employment Type** · - Full-Time**Analyst** · - Amber Larieau · **Introduction**: · **TYPICAL DUTIES**: · - Interviews and/or participates in ...
-
Board Certified Behavior Analyst
4 days ago
Roman Empire ABA Services, Inc. Stockton, United StatesGreat opportunity to work with an established agency as a BCBA (Board Certified Behavior Analyst) providing ABA therapy for the developmentally disabled. · Compensation: · - $50.00 per hour · BCBA (Board Certified Behavior Analyst) Benefits: · - Competitive salary · - Health, Vis ...
-
Geographic Information Systems Analyst I
9 hours ago
City of Stockton Stockton, United States**DEFINITION**: · **OPEN/PROMOTIONAL OPPORTUNITY** · **FLSA STATUS**: Non-Exempt · Incumbents work a 9/80 work schedule Monday through Thursday 7:30 am to 5:30 pm and Fridays 8:00 am to 5:00 pm with alternate Fridays off. · **Incumbents in this position are included in the Civil ...
-
Child Interventionist
5 days ago
Butterfly Effects Stockton, United States**Child Interventionist** · ABA Behavior Technician / RBT · Stockton Area · Do you love spending time with children and want to make a lasting impact in the lives of children and families? We have a uniquely rewarding _part-time_ job opportunity waiting for you · Butterfly Effect ...
Customer Support Analyst - Stockton, United States - Pratt Industries
Description
Job Description
Customer Support Analyst
The Customer Support Analyst is responsible for the duties listed below and is the support staff supporting our customers' needs, along with any additional duties as assigned by management.
Strategic purpose of full-time focus on developing, tracking, compiling, analyzing and communicating measurements of business activity that describe customer service and experience.
This role will provide the company with a better understanding of the customer as well as opportunities to improve overall customer service.
This position will be responsible for providing data-driven insights focused on our customers in the form of analytics, reports and presentations generating compelling and actionable insights for all stakeholders.
DUTIES AND RESPONSIBILITIES
High school diploma or GED
Candidates are PREFERRED who offer the following:
Experience working in a manufacturing environment
Computer data-entry experience
Experience in the corrugated box industry
LANGUAGE SKILLS
Excellent communication skills. Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, divide in all units of measure. Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form.
Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
TECHNICAL SKILLS
Application knowledge and skill for computer data entry
Application knowledge of products and production processes
Quality standards - knowledge of the DC Quality System along with Customer requirements
PHYSICAL DEMANDS
Employee is regularly required to walk and talk and hear, stand, and sit. Position requires walking on manufacturing floor.
Vision requirements include:
close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee must be able lift 15 to 45 pounds.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles.
PERFORMANCE MEASUREMENTS
The performance of the Office Administrator will be measured as follows:
Operating standards - The employee will need to meet or exceed the Operating Standards set in the Distribution Center. Such standards will be set annually and communicated to the Admin.
Personal growth - Each year there will be professional goals developed and agreed to by the Office Admin and the DC Manager.
Creativity - This will be evaluated by how active the employee is in participating in advancing the business through new and innovative ideas.
Additional Information
Pratt Industries is America's 5th largest paper and packaging company with more than 9,000 highly skilled green collar employees dedicated to the environment and sustainability.
Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than twenty states.
The company operates several of the most modern, cost effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions.
Pratt Industries is committed to recycling and the environment by harvesting the urban forest.
Pratt Industries offers competitive compensation plans with incentive opportunities, full benefits package including medical, dental, vision, life, disability, All State, Pre-Paid Legal, and 401(k) with company match, paid vacation, paid holidays, and childbearing and parental leave.
EEOC Statement
Pratt Industries provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
