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    Temp Travel Specialist - San Diego, CA, United States - Providencia Group

    Providencia Group
    Providencia Group San Diego, CA, United States

    2 weeks ago

    Default job background
    Part time
    Description

    TRAVEL:
    Required, potentially extensive at times, based on project need(s)
    This position is part-time on-call (PTOC) working on an as needed basis.

    This purpose defines who we are and extends to our relationships with our clients, our people, and our communities.

    We combine purpose, innovation, and experience to deliver impactful results.

    We are problem solvers working with leading agencies and organizations to help them address many of today's most complex challenges.

    Our workforce is diverse in culture, language, and experience yet it shares a common sense of purpose and empathy for those in need of help.

    Our Unification Specialists will work closely with the Program Director, Unification Manager, Clinical Services, potential sponsors, other workers/staff, or stakeholders as applicable and in collaboration with the U.Department of Health & Human Services (HHS), Office of Refugee Resettlement's (ORR) Unaccompanied Children Program and its care providers, and any additional clients and programs TPG supports.

    Initiate, coordinate, and maintain direct contact with unaccompanied child refugees and their family members while the minor is in ORR care, while efficiently working to safely release the minor from client care and reunify the child with its family
    In conjunction with program staff, communicate reunification updates to the minor

    • Participate in case staffing with the program and field as needed to discuss reunification progress
    Facilitate the timely release or discharge of minors to identified family members or authorized caregiver/custodians and document the provision of services in each minor's case file
    Report significant incidents in accordance with client policies and procedures
    Maintain the minor's case file and case management portal in accordance with client policies and procedures
    Act as the facilitator of communication between minors, sponsors, staff, and others as appropriate
    Complete all assessments with minor and family/sponsors, in accordance with policies and procedures
    Help sponsor to complete all required forms and submit documentation.
    Maintain communication with the minor and their family/sponsors through meetings and phone calls
    Refer minor for additional services or programs, as needed, within the current program and after release, including documenting/reporting serious incidents through required communication channels
    Confirm the children are receiving all required services, meeting regularly with the minors to ensure their wellbeing
    Attend all case staffing discussions, training, and other meetings as part of the minor's care team, providing status updates and collaborating with other stakeholders
    Aptitude to work cross-functionally with TPG personnel and social services agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment
    Proven experience and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks
    Ability to work independently in the field and exercise a high level of confidentiality
    Knowledge of state, community, and agency resources for victims of abuse (preferred)
    Duties are performed via a government approved computer system. Employees are required to possess strong computer skills in MS Word and Excel
    Bilingual in English and Spanish
    Available to work a flexible schedule, including nights and weekends
    Available to travel, as required
    Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings
    Must possess strong computer skills in MS Office, including Excel, Word, Teams
    You will be required to complete 2 weeks of training to include webinars and in-person sessions on-site, Temporary Duty Travel (TDY)
    The ability to travel is mandatory – All Unification Specialists are required to support a TDY assignment on-site for a minimum of 30-days, with the option for the company to extend in 30-day increments
    Additional travel assignments may be required based on project need, though program leadership will attempt to minimize travel by assigning tasks to those Unification Specialists who reside closest to the site where a support need exists
    Tasks/assignments are dynamic and will change based on client needs and resource availability, meaning Unification Specialists are expected to provide additional administrative support, including the completion of data entry and intake paperwork as required
    Potential to support some home office work, based on project need and workload. This option is only available if you are not required to support a contract within close proximity to your home or required to TDY
    Due to the importance of this position, employees supporting this contract may be required to work extended hours including evening work, support on-call assignments, and work weekends to support time-sensitive or real-time complex services

    This position is considered ESSENTIAL – Unification Specialists are required to report and work during emergencies or crises, including inclement weather, natural and man-made disasters, etc.

    Complete a rigorous culture and competency testing process.
    Available to travel as necessary.
    Security Clearance Requirements
    S Citizen or Permanent Resident.
    Must be able to write, type and use a telephone system 100% of the time.
    For more information about the company please visit our website at

    Providencia is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.

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