Desktop Support Technician - Austin, United States - Motion Recruitment Partners LLC

Motion Recruitment Partners LLC Austin, United States

3 weeks ago

Description

Desktop Support Technician

Austin, TX

Onsite

Contract

$21.21/hr - $24/hr

Our client is looking for a Desktop Support Technician for a 3-month contract in Euless, TX 75261.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses.

Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months

Required Skills & Experience

3 years of related desktop and/or deskside support experience

Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience

Excellent customer service skills

A+ Certification is a plus

What You Will Be Doing

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.

Documents, maintains, upgrades, or replaces hardware and software systems.

Supports and maintains user account information including rights, security, and systems groups.

Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.

Network connection issues, track network connections back to network switches.

Escalates problems and issues to a higher level of support if unable to resolve.

Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.

Interacts with customers, responding to routine technical questions or request for information.

You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family

Dental & Orthodontia Benefits

Vision Benefits

Health Savings Account (HSA)

Health and Dependent Care Flexible Spending Accounts

Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

Hospital Indemnity Insurance

401(k) including match with pre and post-tax options

Paid Sick Time Leave

Legal and Identity Protection Plans

Pre-tax Commuter Benefit

529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women.

All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available.

Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by:
Mark Reyes

Specialization:
Technical Engineering / Design / SupportTechnical Support

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