Jobs
>
Bangor

    Lead Front Office Associate - Bangor, United States - CDI Corporation

    CDI Corporation
    CDI Corporation Bangor, United States

    3 weeks ago

    Default job background
    Description


    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Lead Front Office Associate to join our team.

    We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment.

    Come join us and shine brighter together As a Lead Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, cheerfully greeting and registering patients and performing other duties as assigned.

    Takes on a leadership role with the greater administrative team; from process improvements, staff planning, training and supervision. This position is full-time working 40 hours per week Monday through Friday.


    ESSENTIAL DUTIES AND RESPONSIBLITIES:
    (55%)

    Registration * Greets in and checks-in of patients scheduled for imaging services; processes payment as needed * Answers phones and handles calls in an efficient and friendly manner * Fields calls appropriately for center associates * Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information * Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up * Orders office supplies as needed * Maintains supply of patient information sheets * Pushes imaging via electronic interfaces * Completes confirmation calls and provides preparation instructions to patient * Faxes reports, billing information, and medical release forms as requested (25%) Scheduling & Insurance * Schedules patients and enters orders * Checks all exams for pre-certification with patient's insurance company * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment * Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines * Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate * Maintains an up-to-date and accurate pending-scheduling list * Maintains an up-to-date and accurate database on all current and potential referring physicians (15%) Staff Support * Coordinates the training and onboarding of new associates Leads regular staff meetings and associate one-on-ones * Assists in the hiring process for new associates * Leads regular team meetings and associate one-on-ones * Monitors and approves timecards * Initiates and participates in annual performance evaluations, development and performance management of associates * Helps develop associate schedules to provide for planned time off, ensuring appropriate staffing levels and adequate coverage * Evaluates workflow and implements process improvements for the team * Ensures team has knowledge of company and department policies and corresponding procedures are in place * Supports associates ensuring highest level of patient satisfaction * Manages department in the absence of supervisor and coordinates schedule to ensure appropriate coverage * Leads special projects and/or committees, as assigned (5%) Performs other duties as assigned Required:

    • High school diploma or equivalent 3+ years customer service and medical front office experience, with demonstrated ability to serve as a resource to others, coach and train associates, and identify and implement process improvement opportunities.
    Minimal processing errors * Working knowledge of Microsoft Office * Proficient with using computer systems and typing Preferred:

    • Prior supervisory or leadership experience in an office environment
    • Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services RAYUS Radiology is an EO Employer/Vets/Disabled. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


  • RAYUS Radiology Bangor, United States

    Job Summary · RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Lead Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper tr ...


  • Center for Diagnostic Imaging Bangor, United States

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Lead Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come ...


  • RAYUS Radiology Bangor, United States

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Lead Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come ...

  • Weis Markets

    Clerk 1

    2 weeks ago


    Weis Markets Sunbury, United States

    **Job ID**: · **JR10168** · **Job Category**: · **General** · **Job Type**: · **Regular** · **Schedule**: · **Full time** · **Job Location**: · **1000 S. 2nd Street** · **Sunbury, PA 17801** · **Overview**: · Looking for a company that treats associates with respect, understandin ...


  • Service 1st Federal Credit Union Sunbury, United States

    **Full Time - Exempt** · **Monday through Saturday Availability Required.** · **Role**:An Assistant Market Manager's primary responsibility is to ensure exceptional member service is being delivered at a branch with assets over $10 million but under $50 million with supervision o ...

  • InterCare Community Health Network

    IT Support Specialist

    2 weeks ago


    InterCare Community Health Network Bangor, United States

    : · InterCare is a Federally Qualified Health Center which **MAY** qualify employees for National Student Loan Forgiveness program. · Become part of a Migrant and Community Health Center, where you will: · - Have a passionate purpose. · - Do worthwhile work. · - Make a difference ...


  • Susquehanna Valley United Way Sunbury, United States

    **SUSQUEHANNA VALLEY UNITED WAY** · **Job Description: Family Development Specialist** · **Title**: Family Development Specialist · **Location**: Susquehanna Valley United Way, Sunbury, PA · **Salary/Classification**:Wage is contingent upon education/experience; part-time grant f ...


  • SYSCO Orrington, United States Full time

    Company: · US0008 Sysco Northern New England, Inc.Zip Code: · 04092Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 75%COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely al ...


  • Inner-Tite Corp. Holden, United States

    Since 1932, Inner-Tite Corp. has served utility companies through the design, manufacture and sale of high quality, innovative mechanical products. Inner-Tite products are proudly manufactured in the United States with the main office and a 100,000 square foot manufacturing plant ...

  • Inner-Tite Corp.

    Stamping/toolmaker

    1 week ago


    Inner-Tite Corp. Holden, United States

    Since 1932, Inner-Tite Corp. has served utility companies through the design, manufacture and sale of high quality, innovative mechanical products. Inner-Tite products are proudly manufactured in the United States with the main office and a 100,000 square foot manufacturing plant ...


  • Inner-Tite Corp. Holden, United States

    Multiple Open Positions · Since 1932, Inner-Tite Corp. has served utility companies through the design, manufacture and sale of high quality, innovative mechanical products. Inner-Tite products are proudly manufactured in the United States with the main office and a 100,000 squar ...

  • Supplemental Health Care

    Travel Nurse RN

    1 week ago


    Supplemental Health Care Bangor, ME, United States

    Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Bangor, Maine. · Job Description & Requirements · Specialty: Telemetry · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplemental ...

  • Supplemental Health Care

    Travel Nurse RN

    1 week ago


    Supplemental Health Care Bangor, ME, United States

    Supplemental Health Care is seeking a travel nurse RN Oncology for a travel nursing job in Bangor, Maine. · Job Description & Requirements · Specialty: Oncology · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplemental He ...


  • ChemTreat East Greenbush, United States

    Through strong customer partnerships, we advance the quality and delivery of water. Want to help us in this mission? · XOS is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted ...

  • Supplemental Health Care

    Travel Nurse RN

    1 week ago


    Supplemental Health Care Bangor, ME, United States

    Supplemental Health Care is seeking a travel nurse RN Oncology for a travel nursing job in Bangor, Maine. · Job Description & Requirements · Specialty: Oncology · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplemental He ...

  • RAYUS Radiology

    Clinic Supervisor

    2 weeks ago


    RAYUS Radiology Bangor, United States

    Job Summary · RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Clinic Supervisorto join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Co ...

  • Center for Diagnostic Imaging

    Clinic Supervisor

    1 week ago


    Center for Diagnostic Imaging Bangor, United States

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Clinic Supervisor to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us an ...


  • Capital District Beginnings East Greenbush, United States

    The HR Coordinator supports processes associated with the employee lifecycle: recruitment, onboarding/exiting, benefits administration, training and development, and performance management, in addition to employee and labor relations. · **While no day will be exactly the same, yo ...

  • AdaptHealth LLC

    Respiratory Therapist

    2 weeks ago


    AdaptHealth LLC Bangor, United States

    Job Description · Job DescriptionDescription:AdaptHealth Opportunity – Apply Today · At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting ...


  • McHenry County College, IL Bangor, United States

    Work Week · 40 Hours | Flexible schedule to meet department needs to include evenings and weekends. Additional hours beyond schedule may be required. · Position Summary · Responsible for providing advanced confidential administrative support to the Vice President of Academic Affa ...