- Greets in and checks-in of patients scheduled for imaging services; processes payment as needed
- Answers phones and handles calls in an efficient and friendly manner
- Fields calls appropriately for center associates
- Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
- Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
- Orders office supplies as needed
- Maintains supply of patient information sheets
- Pushes imaging via electronic interfaces
- Completes confirmation calls and provides preparation instructions to patient
- Faxes reports, billing information, and medical release forms as requested
- Schedules patients and enters orders
- Checks all exams for pre-certification with patient's insurance company
- Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
- Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
- Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate
- Maintains an up-to-date and accurate pending-scheduling list
- Maintains an up-to-date and accurate database on all current and potential referring physicians
- Coordinates the training and onboarding of new associates Leads regular staff meetings and associate one-on-ones
- Assists in the hiring process for new associates
- Leads regular team meetings and associate one-on-ones
- Monitors and approves timecards
- Initiates and participates in annual performance evaluations, development and performance management of associates
- Helps develop associate schedules to provide for planned time off, ensuring appropriate staffing levels and adequate coverage
- Evaluates workflow and implements process improvements for the team
- Ensures team has knowledge of company and department policies and corresponding procedures are in place
- Supports associates ensuring highest level of patient satisfaction
- Manages department in the absence of supervisor and coordinates schedule to ensure appropriate coverage
- Leads special projects and/or committees, as assigned
-
Lead Front Office Associate
3 weeks ago
Center for Diagnostic Imaging Bangor, United StatesRAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Lead Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come ...
-
Lead Front Office Associate
3 weeks ago
RAYUS Radiology Bangor, United StatesJob Summary · RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Lead Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper tr ...
-
Lead Front Office Associate
3 weeks ago
CDI Corporation Bangor, United StatesRAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Lead Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come ...
-
Clerk 1
2 weeks ago
Weis Markets Sunbury, United States**Job ID**: · **JR10168** · **Job Category**: · **General** · **Job Type**: · **Regular** · **Schedule**: · **Full time** · **Job Location**: · **1000 S. 2nd Street** · **Sunbury, PA 17801** · **Overview**: · Looking for a company that treats associates with respect, understandin ...
-
Assistant Market Manager
2 weeks ago
Service 1st Federal Credit Union Sunbury, United States**Full Time - Exempt** · **Monday through Saturday Availability Required.** · **Role**:An Assistant Market Manager's primary responsibility is to ensure exceptional member service is being delivered at a branch with assets over $10 million but under $50 million with supervision o ...
-
IT Support Specialist
2 weeks ago
InterCare Community Health Network Bangor, United States: · InterCare is a Federally Qualified Health Center which **MAY** qualify employees for National Student Loan Forgiveness program. · Become part of a Migrant and Community Health Center, where you will: · - Have a passionate purpose. · - Do worthwhile work. · - Make a difference ...
-
Family Development Specialist
2 weeks ago
Susquehanna Valley United Way Sunbury, United States**SUSQUEHANNA VALLEY UNITED WAY** · **Job Description: Family Development Specialist** · **Title**: Family Development Specialist · **Location**: Susquehanna Valley United Way, Sunbury, PA · **Salary/Classification**:Wage is contingent upon education/experience; part-time grant f ...
-
Sales Representative
1 week ago
SYSCO Orrington, United States Full timeCompany: · US0008 Sysco Northern New England, Inc.Zip Code: · 04092Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 75%COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely al ...
-
Machinist/machine Operator
1 week ago
Inner-Tite Corp. Holden, United StatesSince 1932, Inner-Tite Corp. has served utility companies through the design, manufacture and sale of high quality, innovative mechanical products. Inner-Tite products are proudly manufactured in the United States with the main office and a 100,000 square foot manufacturing plant ...
-
Stamping/toolmaker
1 week ago
Inner-Tite Corp. Holden, United StatesSince 1932, Inner-Tite Corp. has served utility companies through the design, manufacture and sale of high quality, innovative mechanical products. Inner-Tite products are proudly manufactured in the United States with the main office and a 100,000 square foot manufacturing plant ...
-
Entry Level Manufacturing Assembler
1 week ago
Inner-Tite Corp. Holden, United StatesMultiple Open Positions · Since 1932, Inner-Tite Corp. has served utility companies through the design, manufacture and sale of high quality, innovative mechanical products. Inner-Tite products are proudly manufactured in the United States with the main office and a 100,000 squar ...
-
Travel Nurse RN
1 week ago
Supplemental Health Care Bangor, ME, United StatesSupplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Bangor, Maine. · Job Description & Requirements · Specialty: Telemetry · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplemental ...
-
Travel Nurse RN
1 week ago
Supplemental Health Care Bangor, ME, United StatesSupplemental Health Care is seeking a travel nurse RN Oncology for a travel nursing job in Bangor, Maine. · Job Description & Requirements · Specialty: Oncology · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplemental He ...
-
Xos - Sales Support Associate
2 weeks ago
ChemTreat East Greenbush, United StatesThrough strong customer partnerships, we advance the quality and delivery of water. Want to help us in this mission? · XOS is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted ...
-
Travel Nurse RN
1 week ago
Supplemental Health Care Bangor, ME, United StatesSupplemental Health Care is seeking a travel nurse RN Oncology for a travel nursing job in Bangor, Maine. · Job Description & Requirements · Specialty: Oncology · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplemental He ...
-
Clinic Supervisor
2 weeks ago
RAYUS Radiology Bangor, United StatesJob Summary · RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Clinic Supervisorto join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Co ...
-
Clinic Supervisor
1 week ago
Center for Diagnostic Imaging Bangor, United StatesRAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Clinic Supervisor to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us an ...
-
Human Resources Coordinator
2 weeks ago
Capital District Beginnings East Greenbush, United StatesThe HR Coordinator supports processes associated with the employee lifecycle: recruitment, onboarding/exiting, benefits administration, training and development, and performance management, in addition to employee and labor relations. · **While no day will be exactly the same, yo ...
-
Respiratory Therapist
2 weeks ago
AdaptHealth LLC Bangor, United StatesJob Description · Job DescriptionDescription:AdaptHealth Opportunity – Apply Today · At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting ...
-
Executive Administrative Assistant
1 week ago
McHenry County College, IL Bangor, United StatesWork Week · 40 Hours | Flexible schedule to meet department needs to include evenings and weekends. Additional hours beyond schedule may be required. · Position Summary · Responsible for providing advanced confidential administrative support to the Vice President of Academic Affa ...
Lead Front Office Associate - Bangor, United States - RAYUS Radiology
Description
RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Lead Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together As a Lead Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, cheerfully greeting and registering patients and performing other duties as assigned. Takes on a leadership role with the greater administrative team; from process improvements, staff planning, training and supervision.
This position is full-time working 40 hours per week Monday through Friday.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
(55%) Registration
(25%) Scheduling & Insurance
(15%) Staff Support
(5%) Performs other duties as assigned