- Answer inbound phone calls promptly during business hours
- Respond to any voicemails and/or messages from answering service (if applicable)
- Respond to inbound email correspondence, forward on as appropriate
- Greet customers and all other visitors to the showroom (if applicable)
- Screen incoming leads/potential customers
- Schedule estimate appointments
- Quote product by telephone for clients/customers (if applicable)
- Assist Estimators with follow up on pending sales/ quotes by phone and/or email
- Strategically schedule work appointments for Installation Technicians, along with customers accordingly
- Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
- Check order confirmations from fabricators/vendors for size and pricing accuracy
- Filing of daily work orders and estimates
- Ordering of all office / shop supplies
- Keeping office clean/tidy
- HS Diploma or equivalent
- All candidates must be able pass initial background check and drug test
- Excellent verbal/written communications skills
- Microsoft Office proficient (Word, Excel)
- Hardworking, motivated, with excellent organizational and time-management skills
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Customer Service Representative
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SilverLinx West Point, United StatesAre you experienced in deposit business and customer service? Do you want to be part of a motivated team with a shared passion? Join Bank11, one of the best automotive banks in Germany with over 400 employees. Our team is known for strong communication skills. If this sounds like ...
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Customer Service Representative
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Direct Wire Denver, United StatesDirect Wire & Cable is hiring an **Customer Service Representative** to join our team This exciting opportunity involves serving as the main point of contact for our customers by providing assistance, support and exceptional customer service at Direct Wire. · Competitive pay and ...
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Moira Cosmetics, Inc Commerce, United StatesJob Summary: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are m ...
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Roadrunner Commerce, United StatesJob Description Summary · The Customer Service Representative facilitates internal and external customer satisfaction. · Critical Job Functions: · - Answers internal and external customer inquiries in a timely, courteous, and professional manner. · - Faxes hot sheets to the corre ...
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Customer Service Representative
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Customer Service Representative - Arvada, United States - The Glass Guru of Denver West
Description
Job Description
Job DescriptionRoles & Responsibilities:As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: