- Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
- Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
- Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
- Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
- Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
- Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
- Demonstrate exceptional communication skills
- Display confidence in self, the product and CarMax
- Ability to build and maintain strong relationships
- Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
- Balance the needs of the Customer and the business when making decisions
- Seek to fully understand and meet Customer needs
- Create win-win solutions to Customer issues
- Get work done well, on time and follow the right process
- Drive work processes and pay close attention to detail
- Perform multiple duties in a high energy, fast-paced working environment
- Read, interpret and transcribe data in order to maintain accurate records
- Lift objects that weigh as much as 25 lbs.
- High School Diploma, or equivalent
- Sales and customer service experience, in an area such as retail, preferred
- Valid Driver's License
- Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred
-
Customer Service Specialist
3 days ago
BDK Door Company Montgomery, United StatesJob Description · Job DescriptionWe're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving ...
-
Customer Experience Specialist I
1 week ago
MAX Credit Union Montgomery, United StatesEssential Functions & Responsibilities: · Receives member telephone calls for information, withdrawals, transfers, payoffs, check reorders, etc. · Researches and obtains information to resolve member problems. · Opens all appropriate share accounts, share draft accounts, and r ...
-
Payroll Office Assistant
1 week ago
KWCC Inc. Montgomery, United StatesPayroll and Benefits Specialist · The payroll and benefit specialist is responsible for all payroll and benefit administration. This position requires knowledge in union payroll administration as well as benefit management. · **Roles and Responsibilities**: · Process weekly payro ...
-
Contact Management Specialist I
3 days ago
Alfa Insurance Corporate Careers Montgomery, United States**Company Overview** · Alfa Insurance is an A-rated insurance carrier that offers an excellent array of automobile, home, life, farm and business insurance products. Alfa is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in ...
-
Medical Access Specialist
6 days ago
Montgomery County Intermediate Unit 23 Montgomery County, PA, United StatesJobID: 1326 · **Position Type**: · Office & Administrative Support**Date Posted**: · 5/8/2024**Location**: · Lafayette Building**Closing Date**: · 05/31/2024A vacancy exists for a **Medical ACCESS** **Specialist **to work within the **Office of Student Services** for the **Montgo ...
-
CDL Driver
19 hours ago
BAXTER Montgomery, United States Full timeVantive: A New Company Built On Our Legacy · Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people ...
-
Traffic Control Specialist
3 days ago
Commonwealth of PA Montgomery County, PA, United States**THE POSITION**: · **DESCRIPTION OF WORK**: · In this position, your main responsibilities will include ensuring the development of quality plans and reviewing requests for revisions to traffic-related plans and signage. Additionally, you will be responsible for completing any a ...
-
Job in Switzerland: ICT specialist
1 week ago
Radiant Technologies Montgomery, United StatesJob in Zurich: As an ICT specialist, you will work in the IT Operations team. The Operations team focuses on maintaining and operating IT infrastructure solutions. In the Service Desk, you will answer technical questions and resolve IT infrastructure issues for our existing custo ...
-
Employee in Goods Receipt
2 weeks ago
Eclipse Technologies Montgomery, LA, United States FreelanceWelcome to BAUHAUS We are currently seeking entry-level and experienced professionals to join our team at our Montgomery, LA 'Ravensburg' location. · Position: Warehouse Associate (m/f/d) · Employment Type: Full-time or Part-time · Contract: Permanent · Start Date: Immediately · ...
-
Craft Coordinator
1 week ago
Spectrum Ventures Montgomery, United StatesJOB DESCRIPTION WELCOME TO BAUHAUS At BAUHAUS, we rely on one thing above all else: the commitment of all employees - for each other and for every single customer. Because only with respect, teamwork, and passion is it fun to give our all every day. We look forward to working tog ...
-
Crimson Solutions Montgomery, United StatesJaeger is an internationally operating medium-sized family business with headquarters in Wuppertal and production and sales locations in 12 countries. Our customers are supported by Gebrüder Jaeger GmbH and Jaeger Components GmbH, with 100 years of experience as specialists in th ...
-
Butcher (m/f/d)
1 week ago
Titan Ventures Montgomery, United StatesLocation: 01445 Radebeul, MeißnerStr. 475 | Contract Type: Full/Part-time, 20-38 hours per week, permanent | Job ID: 842797 · What you'll be doing with us: · The fresh counter is the heart of our REWE Björn Keyser oHG. Here, you share your passion for meat, sausage, and cheese an ...
-
IT technician in field service
1 week ago
Crimson Ventures Montgomery, United StatesNOVENTI is the leading provider of software, financial services, and digital platforms in the European healthcare market. Our services are aimed at all healthcare providers, such as pharmacies, physiotherapy practices, medical supply stores, nursing services, and medical practice ...
-
Specialist in Vendor Management
6 days ago
Spectrum Dynamics Montgomery, United StatesFreiburg im Breisgau · Starting immediately, our team "Vendor Management" is looking for a Vendor Management Specialist in Event Management (m/f/d) at our location in Freiburg. WHAT YOU CAN EXPECT:You will be responsible for managing all equipment materials for Haufe Akademie · Y ...
-
Crimson Technologies Elmore, AL, United States FreelanceARWA Personaldienstleistungen GmbH is a leading personnel service provider with a nationwide network of branches. · On behalf of our client, we are currently looking for motivated and dedicated employees as **Warehouse Logistics Specialists (m/f/d)** in **Lauf** to start as soon ...
-
Cath Lab Registered CV Tech FT
6 days ago
Baptist Health Montgomery, United StatesBaptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at The Cardiovas ...
-
Cath Lab Registered CV Tech FT
6 days ago
Baptist Health - Alabama Montgomery, United StatesBaptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at The Cardiovas ...
-
Registration Specialist
5 days ago
Baptist Health - Alabama Montgomery, United StatesBaptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at · The Registr ...
-
Cricket Wireless Bilingual Retail Sales Rep
3 days ago
Mobilelink USA LLC Montgomery, United StatesJob Details · Job Location · Montgomery, AL · Salary Range · $25, $50,000.00 Base+Commission/year · Job Category · Store Sales · Description · As a Sales Associate/Solution Specialist, you will have the chance to grow with our team while providing outstanding customer service res ...
-
Cath Lab Registered CV Tech FT
6 days ago
Baptist Health - Alabama Montgomery, United StatesBaptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at · The Cardiov ...
Customer Specialist - Montgomery, United States - CarMax
Description
6134 - Montgomery Woodmere Boulevard, Montgomery, Alabama, 36106CarMax, the way your career should beAbout this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do – Essential Responsibilities
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
