Mental Health Professional I - Charleston, United States - State of South Carolina

Description

Salary: $51, $70,054.00 Annually

Location : Charleston County, SC

Job Type: FTE - Full-Time

Job Number: 160852

Agency: Department of Mental Health-MHC Charleston-Dorchester

Opening Date: 04/18/2024

Closing Date: 7/12/2024 11:59 PM Eastern

Class Code:: GA55

Position Number:: 603b2024

Normal Work Schedule:: Other

Pay Band: Band 5

Opening Date: 04/18/2024

EEO Statement: Equal Opportunity Employer

Agency Specific Application Procedures:: You must apply on-line at Follow the status of your application on-line.

Normal Work Schedule (Other):: This is an essential position and may require some afterhours work to help fill in when staff are out and/or position could be designed for after hours or weekends. Shifts will vary as this position trains for all shifts and it is a 24-hour program. Some travel may be required for training purposes.

Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.

This position is located at the Department of Mental Health, Charleston Dorchester Mental Health Center-Admin Building, 2125 Charlie Hall Blvd, Charleston, SC 29414.

This clinician will be responsible for training call takers, text and chat and follow up responsibilities for staff answering incoming crisis calls and providing telephonic crisis intervention service text and chat or follow up for the 988 Call Center. Training will be person centered and done in a culturally competent manner and cover interactions with callers and documentation. Some call taking, text and chat, and follow up will be required to stay abreast of the nuts and bolts of all positions and be a back up to the other Call Center staff.

Responsibilities for this Mental Health Professional I include but are not limited to:

• Trains call takers, text and chat, and follow up staff to performs the duties of the 988 Call Center response for staff working in Charleston and Greenville. Participates in Vibrant trainings, workshops, meetings, etc. and works closely with the admin/data person to troubleshoot issues associated with staff training and follow through.
• Screens, assesses, triages and provides telephonic crisis intervention/de-escalation to individuals in crisis. Identify concerns with mental illness, developmental disabilities and/or substance use and refer to the appropriate resource. Utilizes assessment information and community resources to provide information and/or linkage and referral to services. This position may also include text and chat 988 response.
• Patches call to appropriate clinical staff in a timely manner based on geographic location and patient needs. Completes appropriate documentation in accordance with established policies, procedures and QA guidelines of the agency. Provides some follow up care as outlined in the 988 protocols and training.

Minimum and Additional Requirements

State Minimum Requirements:
A master's degree in guidance, counseling, the social sciences or a related field.

Agency (Facility) Minimum Requirements:
A Master's or Doctorate degree from an accredited program, university, or college in psychology, social work, counseling, marriage and family counseling or other behavioral discipline deemed equivalent by SCDMH.

Note: If any Agency Requirements are listed above, applicants must also meet those requirements to be considered for the position.
Preferred Qualifications

Experience in the crisis continuum of care a plus, especially if in a 988 Call Center.
Bilingual abilities in English and Spanish (or another language) are a plus
Additional Comments

This is an essential position and may require some afterhours work to help fill in when staff are out and/or position could be designed for afterhours or weekends. Shifts will vary as this position trains for all shifts and it is a 24-hour program. Some travel may be required for training purposes.

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave accrual per year.
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been employed by the SC Department of Mental Health?

• Yes
• No

02

If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application.PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED.Please indicate your understanding to this statement by checking the box below.

• Checking this box indicates my understanding to the above referenced statement.

03

Have you ever held a permanent (full-time equivalent) position with a SC state agency and/or been an employee of a SC school district?

• Yes
• No

04

Do you have 2 years of crisis experience/training?

• Yes
• No

05

Do you have a Master's or Doctorate degree from an accredited program, university, or college in psychology, social work, counseling, marriage and family counseling or other behavioral discipline deemed equivalent by SCDMH?

• Yes
• No

06

For the Department of Mental Health, have you been denied a professional license, or had a professional license revoked or limited by, and/or had any discipline or sanction imposed on you or your practice by a professional licensing board or body?

• Yes
• No

07

If you answered Yes to the question above, please provide a statement explaining the facts, name of the professional licensing board or body, any action taken by the board or body and your current status with that board or body.

08

How did you hear about our vacancy?

• SC State jobs
• Simply Hired
• Indeed
• College/Alumni Career Services Center
• Friend/Relative
• Referral from current DMH Employee
• Other (commercials, billboards, emails, ads, etc.) - Please specify.

09

If you answered "Referral from current DMH Employee" for question above, please list name below:

10

If you answered "Other" for question 8 above, please indicate from where below:

11

Please indicate your salary requirements (please be specific and not put "negotiable" or "open").

Required Question