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Community Manager
1 week ago
COhatch Pittsburgh, United StatesThe COhatch Pittsburgh Market is growing We are looking to hire one Community Manager in our Pittsburgh Market. · About the Role · The Community Manager is responsible for creating a warm and inviting atmosphere for members and visitors to create a strong sense of authentic commu ...
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Communications Manager
1 week ago
University of Pittsburgh Pittsburgh, United States Full time regularOffice of the Dean-Dietrich School of Arts and Sciences-Pennsylvania-Pittsburgh-( The Dietrich School of Arts and Sciences, Office of the Dean is seeking a communications Manager. · The communications manager position will provide strategic support to the undergraduate and gradua ...
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Community Manager
2 days ago
Compass Business Solutions, Inc. Pittsburgh, United StatesJob Description · Job DescriptionPittsburgh Life Sciences Alliance (PLSA) is dedicated to making greater Pittsburgh a global life sciences leader and economic engine at the intersection of the region's unique clinical, research, manufacturing, and technology strengths. · Job Purp ...
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Communications Manager
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E. Holdings, Inc. Pittsburgh, United StatesCommunications Manager Job Description · E. Holdings, Inc. – Pittsburgh, PA · Qualifications: · The ideal candidate will have expertise and experience working as a consultant to implement high visibility and/or enterprise-level marketing and communications projects, programs, ...
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Communications Manager
1 week ago
University of Pittsburgh Pittsburgh, United StatesThe Dietrich School of Arts and Sciences, Office of the Dean is seeking a communications Manager. The communications manager position will provide strategic support to the undergraduate and graduate studies Dean's Office, the school's undergraduate r Communications, Manager, Comm ...
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Communications Manager
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Keystone Staffing Solutions Pittsburgh, United StatesQualifications · The ideal candidate will have expertise and experience working as a consultant to implement high visibility and/or enterprise-level marketing and communications projects, programs, and initiatives · Bachelor's degree in marketing, communications, journalism, de ...
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Communications Manager
6 days ago
University of Pittsburgh Pittsburgh, United States· Communications Manager · The Dietrich School of Arts and Sciences, Office of the Dean is seeking a communications Manager. · The communications manager position will provide strategic support to the undergraduate and graduate studies Dean's Office, the school's undergraduate ...
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Communications Manager
2 weeks ago
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Marketing and Communications Manager
1 week ago
University of Pittsburgh Pittsburgh, United States Full time regularEduc-Office of the Dean-Pennsylvania-Pittsburgh-( This position supports the School of Education's marketing and communications efforts at a school-wide level. Reporting to the school's Director of Marketing and Communications and serving within the school's Dean's Office, the Ma ...
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Aspirant Pittsburgh, United StatesABOUT US · Aspirant is a global management and technology consulting firm built on a better approach. We are differentiated by our commitment to client success, integrated expertise, lean and experienced teams, tech-driven efficiency, and a focus on values. In support of our loca ...
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Assistant Community Manager
3 days ago
TREK Development Group Inc Pittsburgh, United StatesPosition Description: The Assistant Community Manager works to advance TREK's mission: to Create Value, Strengthen Communities, and Enhance Lives at our various communities. With this Triple Aim in mind, TREK and its employees are committed to the three tenants of our Hospitality ...
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Assistant Community Manager
2 days ago
TREK Development Group Inc Pittsburgh, United StatesPosition Description: · The Assistant Community Manager works to advance TREK's mission: to Create Value, Strengthen Communities, and Enhance Lives at our various communities. With this Triple Aim in mind, TREK and its employees are committed to the three tenants of our Hospital ...
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Marketing and Communications Manager
2 weeks ago
Attack Theatre Incorporated Pittsburgh, United StatesJob Type · Full-time · Description · Attack Theatre is seeking a Marketing and Communications Manager who will lead the marketing and communications strategy and implementation of all programs using data-driven and research-informed methods and practices to optimize revenue and ...
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Community Outreach Manager
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Fleet Feet Pittsburgh, United StatesOverview: · The Community Outreach Manager of a store location focuses on building relationships within our current running community as well as reaching new running and fitness communities in our surrounding area. This position supports the Operating Partner in retaining our cu ...
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Community Relations Manager
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Enable Dental Pittsburgh, United StatesJob Description · Job Description · Learn more about us here: · Join our dynamic team at Enable Dental as a Full Time Community Relations Manager In this exciting role, you will have the opportunity to utilize your sales expertise to foster meaningful relationships within the ...
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Assistant Community Manager
2 days ago
TREK Development Group Pittsburgh, United StatesJob Description · Position Description: The Assistant Community Manager works to advance TREK's mission: to Create Value, Strengthen Communities, and Enhance Lives at our various communities. With this Triple Aim in mind, TREK and its employees are committed to the three tenants ...
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Marketing and Communications Manager
3 weeks ago
Attack Theatre Incorporated Pittsburgh, United StatesJob Type · Full-time · Description · Attack Theatre is seeking a Marketing and Communications Manager who will lead the marketing and communications strategy and implementation of all programs using data-driven and research-informed methods and practices to optimize revenue an ...
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Executive Communications Manager
1 day ago
Carnegie Mellon University Pittsburgh, United StatesThe Office of the President is seeking an Executive Communications Manager to join its communications team In this position, you will be expected to plan, develop, edit and track a range of high-level, potentially sensitive executive communication projects for the university's pr ...
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Manager of Community Life
1 week ago
Vincentian Pittsburgh, United StatesJob Description · Job DescriptionThe Manager is a service excellence driver of Vincentian's Community Life department. The candidate will manage daily operations of the department while implementing engaging intergenerational programs and spaces (intentional and organic) for resi ...
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Member Communications Manager
2 weeks ago
RethinkFirst Pittsburgh, United StatesJob Description · Job DescriptionCOMPANY OVERVIEW · Founded in 2007 and headquartered in NYC, RethinkFirst is a leading global, behavioral health, technology provider of research-based resources and tools to inspire and empower individuals with developmental disabilities and tho ...
Member Communications Manager - Pittsburgh, United States - Rethink First
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Description
Job DescriptionJob Description
COMPANY OVERVIEW
Founded in 2008 and headquartered in NYC, RethinkFirst is a leading global, behavioral health, technology provider of research-based resources and tools to inspire and empower individuals with developmental disabilities and those who support them.
Developed by nationally recognized experts in the field, Rethink's award-winning online solution features a comprehensive video-based treatment program, sophisticated behavior intervention planning tools, training for caregivers, individualized assessments, and online skills-based activities for individuals tied to the program.
Access to remote clinician-led consultations offers personalized treatment guidance and care support, and automatically generated data-based reports that track everything from caregiver utilization to individual progress offer robust case management and data analytics capabilities.
The RethinkFirst platform is used by Fortune 500 companies, school districts, government agencies, public and private behavioral health providers, and families caring for individuals with developmental disabilities worldwide.
The Rethink Benefits line of business represents the largest division in the RethinkFirst portfolio and focuses on deploying the RethinkFirst platform for employees and their families as part of the benefits package provided to them by their employers.
POSITION OVERVIEW
We are seeking a Member Communications Manager for RethinkCare
In this role, the Manager will be responsible for leading all customer lifecycle marketing efforts and will drive the overall vision for how we interact with our members on a daily basis.
The ideal candidate has an entrepreneurial spirit, a passion for health and technology, and a successful track record driving member engagement and customer retention.
SCOPE OF RESPONSIBILITIES
Drive the strategy, development, and execution of all lifecycle marketing efforts
Become an expert in the user journey and create detailed nurture campaigns to drive activation and adoption of the product
Define and implement measurable KPIs for lifecycle programs in partnership with Product and Marketing teams, iterating and optimizing on an ongoing basis
Collaborate with Marketing, Product, and Customer Success teams to ensure proper messaging, timing, and execution of campaigns
Partner closely with Content and Design team members on editorial planning and content needs to support member communications
Own the client and member communication calendar and manage standard campaigns
Build segmentation strategies to customize messaging to members based on key personas, behavioral data, and email engagement data
Execute and analyze A/B test plans to improve engagement performance
Monitor performance of engagement programs, generate data-driven hypotheses that inform strategies to improve journeys and campaigns
Ensure compliance with global security and privacy regulations across all member outreach
CANDIDATE QUALIFICATIONS
3-5 years of experience developing lifecycle/CRM programs, ideally within high-growth companies
Background in or passion for working in healthcare technology
Comfort with the ambiguity inherent in a fast-paced environment
Must have experience with email marketing platforms such as Braze and HubSpot
Experience with Salesforce required
Must be deadline-oriented and have strong attention to detail
Ability to troubleshoot and problem solve across teams and tools
Hands-on attitude and excellent project management skills
Self-starter with strong communication skills
Track record of effective stakeholder management and cross-functional collaboration
Experience with product analytics tools is a bonus
BENEFITS
Generous health, dental & vision benefits package
Paid time off
11 paid company holidays
401k + matching
Parental leave
Professional development assistance
Location:
Remote opportunities are only available to candidates who reside in the following states: AL, AZ, CT, FL, GA, IL, IN, KY, LA, MA, MD, MI, MO, NC, NH, NJ, NV, OH, PA, TX, VA, WA, WI
Our commitment to an inclusive workplace
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.
We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.
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