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Guest Services Representative - Albany, United States - ASM Global
Description
SUMMARY:
Represent the Center to the general public.
ESSENTIAL DUTIES &
RESPONSIBILITIES:
Maintain a courteous and professional demeanor at all times. Ensure that patrons enter and exit the building in an orderly fashion. Provide assistance in an emergency evacuation. Maintain the rules and regulations of the building. Direct patron locations requests. Exercise restraint and patience when dealing with a disruptive patron. Communicate to Security Supervisor any patron actions that may be disruptive or inappropriate. Advise supervisors of any patron accidents All other duties as assigned.
QUALIFICATIONS:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS &
ABILITIES:
Good communication skills. Employee must be at least 18 years old. Prior customer service experience required. HS Diploma/GED required.
Pay Rate: 15.00 per hour
Please submit resumes/applications online only
Recruiter:
Christine HayesAlbany Capital Center 55 Eagle Street Albany, NY 12207/ MVP Arena 51 South Pearl Street Albany, NY 12207
Applicants that need reasonable accommodations to complete the application process may contact Christine Hayes at
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.