Jobs
>
Boston

    Technical Applications Specialist - Boston, United States - Grenova

    Grenova
    Grenova Boston, United States

    14 hours ago

    Default job background
    Description

    Job Description

    Job Description

    Make a Real Impact

    Grenova is a fast-growing, global team on a mission to rethink and reduce plastic laboratory waste. Each year, over 2 million tons of plastic waste are disposed of in landfills globally after a single use. As disruptive green innovators, we broke new ground as the first to market the only scientifically proven and patented technology capable of washing and reusing plastic consumables. Our revolutionary products make labs sustainable, efficient, and resilient to supply chain disruptions.

    We're on the lookout for passionate, enthusiastic, and values-driven people who are excited about evolving sustainability in life sciences and bringing their careers to the next level. Our company culture and sense of community at Grenova are driven by a sense of innovation, inspiration, and above all— fun.

    Technical Applications Specialist Position Overview:

    Technical Application Specialists are the interface between Grenova's laboratory equipment and lab scientists. They travel the world working with innovative, green technology in labs, providing customer support, training customers, and providing workflow and application solutions. This person will work in the field to provide excellent; quality applications support pre and post-sale for customers. This individual will be working within a multi-disciplinary, cross-organizational team. This position is responsible for supporting existing accounts as well as cultivating new opportunities, working in parallel with the sales team. Duties will require availability for an average of 70-80% travel time to customer sites. This position is home office based.

    Requirements:

    • Knowledge and experience working in the life sciences, clinical, diagnostics, or process automation industries.
    • Experience working in a lab environment, clinical or diagnostic is a plus.
    • Strong verbal and written communication skills.
    • Superior time management skills and the ability to multitask.
    • Experience working in a cross-organizational, fast-paced environment.
    • Highly customer oriented mindset.
    • Strong analytical and problem solving skills.
    • Available for an average of 70-80% travel.
    • Proficient with computer productivity software. (i.e. MS Office, HubSpot, etc.)
    • Valid driver's license.
    • Current passport and be available for international travel.
    • Physical Requirements
      • Prolonged periods standing and walking and frequently pulling, pushing, and bending.
      • Must be able to lift and carry up to 40 pounds at times.

    Preferred experiences:

    • Understanding of lab testing, applications, and assays.
    • Knowledge of lab automation is a plus.
    • Experience working with mechanical parts and assemblies.
    • 3-10 years' work experience.

    Essential Responsibilities:

    • Develop and maintain positive relationships with customers by providing support, information, and guidance, researching and recommending new opportunities as well as product & service improvements.
    • Communicate with customers to determine needs and explain complex issues.
    • Utilize technical knowledge for instrument installation in laboratory environments.
    • Serves as customer facing technical resource and works to provide effective end user support.
    • Provide technical service and support after product installation at the customer site.
    • Provide support and guidance to the customer during the validation/qualification of Grenova products.
    • Assist Sales team by attending customer meetings and providing technical expertise as requested.
    • Actively work in coordination with customers and internal team to gather data and develop white papers.
    • Perform instrument demonstration for customers in person or remotely as needed.
    • Attend industry shows and conferences as needed.
    • Develop and improve key company processes that support our mission of building a world-class customer support organization.
    • Act as conduit of customer feedback to Sales, Marketing, Manufacturing and Research & Development teams.
    • Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.
    • Changes to individual responsibilities may occur due to business needs.
    • Provide excellent representation of Grenova's values at the customer site.

    What We Offer

    • Competitive compensation packages
    • Comprehensive benefits packages to promote health and wellness including affordable medical, dental, and vision coverage for employees and their families
    • A 401(k) program to aid in your retirement planning— Grenova will match 50% of your contributions up to a maximum of 6% of your compensation
    • Time off to recharge with accrued paid time off and paid company holidays
    • As a private equity-backed company, our total rewards and benefits packages will rapidly evolve each fiscal year

    We work as a team and together as #Grenovians, we believe the future is now. Get to know our EARTH values:

    • Exciting
    • Accountable
    • Revolutionizing
    • Team-Oriented
    • Helpful

    Grenova is an Equal Opportunity Employer

    We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. Grenova believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop and retain the most talented people.

  • Massachusetts General Hospital(MGH)

    Clinical Applications Specialist, Pharm

    1 day ago

    Massachusetts General Hospital(MGH) Boston, United States

    **Clinical Applications Specialist, Pharm** · GENERAL SUMMARY/ OVERVIEW STATEMENT · PRINCIPAL DUTIES AND RESPONSIBILITIES · This role carries primary point of contact duties (coordination of systems activities and communications) for the technologies overseen by the Pharmacy IS t ...

  • Titan Ventures

    Specialist in Application Development for Information Technology

    1 week ago

    Titan Ventures Somerville, United States

    On the same wavelength with our customers, our approximately 2,800 employees at our contact center locations in Osnabrück, Bremen, Dortmund, Bochum, Recklinghausen, and Bottrop, which have been owner-managed since 1999, are committed. We not only find the right tone for companies ...

  • Granite City Electric

    Cash Applications Specialist

    19 hours ago

    Granite City Electric Quincy, United States

    **Granite City Electric Supply is the area's premiere electrical distributor serving electrical contractors as well as residential, commercial, and industrial customers for over 100 years. With more than 30 branches covering Massachusetts, Rhode Island, New Hampshire, Vermont, Ne ...

  • Planet Technology

    Application Specialist

    2 weeks ago

    Planet Technology Boston, United States

    This is a 6+ month contracting role, with a hybrid onsite component in Boston MA · Must have strong Enterprise Asset Management system experience · Application Specialist – EAM · Produce inspection criteria for verifying condition of assets, monitor maintenance practices and proc ...

  • Mass General Brigham

    Applications Specialist

    4 days ago

    Mass General Brigham Charlestown, United States

    As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigh ...

  • Planet Technology

    EAM Application Specialist

    6 days ago

    Planet Technology Boston, United States

    Duration: 6 months + (Contract to Hire Potential) · Hours: 40 hours · Location: local to Boston, 80% remote / 20% onsite · Application Specialist – EAM · Day to Day: · * Team meets every other day to do a stand-up call, everyone has assignments to provide managers · * Backend su ...

  • Creative Financial Staffing (CFS)

    Cash Applications Specialist

    18 hours ago

    Creative Financial Staffing (CFS) Boston, United States

    Job Description · Job DescriptionCreative Financial Staffing is partnered with an international law firm looking to add a Cash Applications Specialist to their Boston team. They are looking for a candidate with a basic understanding of accounting who is ready to learn. · About th ...

  • Novo Nordisk A/S

    Field Application Specialist

    1 week ago

    Novo Nordisk A/S Boston, United States

    About the Department · You will be part of our Sales & Marketing department, that consists of the Sales Team, Marketing Communications, Strategic Marketing, Customer Support and Commercial Excellence. We are embarking on an exciting growth journey, delivering unique products in ...

  • City of Cambridge Massachusetts

    Enterprise Application Specialist

    6 days ago

    City of Cambridge Massachusetts Cambridge, United States

    ABOUT THE DEPARTMENT: The Emergency Communications Department serves as the communications and technological link between Fire, Police, Emergency Medical Services (EMS), and mental health support resources for those who live, work, and visit the city. · ABOUT THE ROLE: The Enter ...

  • Novo Nordisk

    Field Application Specialist

    2 weeks ago

    Novo Nordisk Boston, United States Full time

    About the Department · You will be part of our Sales & Marketing department, that consists of the Sales Team, Marketing Communications, Strategic Marketing, Customer Support and Commercial Excellence. We are embarking on an exciting growth journey, delivering unique products in a ...

  • City of Cambridge Massachusetts

    Enterprise Application Specialist

    1 week ago

    City of Cambridge Massachusetts Cambridge, United States

    The Enterprise and Application Specialist is part of the Public Safety Information Technology (PSIT) Team that supports Police, Fire and Emergency Communications Departments. The department provides communication and information technology services n Enterprise, Application, Info ...

  • City of Cambridge Massachusetts

    Enterprise Application Specialist

    2 days ago

    City of Cambridge Massachusetts Cambridge, United States

    ABOUT THE DEPARTMENT:The Emergency Communications Department serves as the communications and technological link between Fire, Police, Emergency Medical Services (EMS), and mental health support resources for those who live, work, and visit the city.ABOUT THE ROLE:The Enterprise ...

  • Partners , Inc.

    Sr. Applications Specialist

    2 weeks ago

    Partners , Inc. Somerville, United States

    : · At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equit ...

  • POAH Communities

    Disability Application Specialist

    1 week ago

    POAH Communities Cambridge, MA, United States

    POAH Communities is currently seeking a qualified individual to serve as an Occupancy Specialist. The Occupancy Specialist will assist with property management tasks, including HUD Section 8 and LIHTC certifications. · Oversee regulatory requirements of each property's funding s ...

  • Cascade Innovations

    Trainee IT specialist for application development

    1 week ago

    Cascade Innovations Cohasset, United States

    About the Company · We are a dynamically growing technology company. As a manufacturer of IP telephone systems and communication solutions, we have established ourselves firmly in the market and are considered an innovative trendsetter. The focus of our product portfolio is on Li ...

  • Lumenis

    Per Diem Clinical Applications Specialist

    2 days ago

    Lumenis Boston, United States

    Job Description · Job DescriptionLumenis is looking for a Per Diem Clinical Application Specialist. Reporting Location: Boston · PRIMARY FUNCTIONLumenis is seeking Per Diem Clinical Applications Specialists to provide training and professional support on multiple aesthetic and v ...

  • Mass General Brigham

    Physical Security Systems Application Specialist

    6 days ago

    Mass General Brigham Boston, United States Regular

    Physical Security Systems Application Specialist Description GENERAL SUMMARY/ OVERVIEW STATEMENT:Summarize the nature and level of work performed. · We are in search of a seasoned and highly proficient Physical Security Systems Application Specialist to join our dynamic team. Th ...

  • Titan Industries

    App developer, business informatics specialist, computer scientist, specialist in application development

    1 week ago

    Titan Industries Quincy, United States

    Junior App Developer for Sales Application (m/f/d) · Excellent quality, unique service, and a strong brand - that's what makes eismann an interesting employer in the food industry. Our delivery service of premium frozen products to our customers' homes is currently more in demand ...

  • Titan Industries

    Training as a specialist in computer science for application development

    1 week ago

    Titan Industries Mendon, United States

    AUTOMATICALLY CONTROLLED.You will acquire in-depth knowledge in one of the key technologies of the future and organize the use of modern IT applications for our business units. · You also understand the potential of data for new business ideas. · You use modern programming langua ...

  • JEOL USA, INC.

    Applications Specialist

    23 minutes ago

    JEOL USA, INC. Peabody, United States

    The SEM Applications Specialist provides applications support to the Sales and Marketing team through demonstrations of SEM products to existing and potential customers. The position involves running samples in the lab and demonstrating the product line to customers. Other respon ...