Program Manager - Scottsdale, United States - Early Warning Services, LLC

Early Warning Services, LLC Scottsdale, United States

2 weeks ago

Description

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, PazeSM, and so much more.

As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Overall Purpose

This position is key to successful audit and exam outcomes for EWS.It is primarily responsible for the managing and handling of requests from external regulators, internal and external auditors, and Compliance by engaging and coordinating with key stakeholders in the business line you support and across the organization.

A key additional responsibility is proactively identifying controls and documentation that align with regulatory expectations, internal policy and organizational best practices and ensuring their efficient archival and retrieval.

Essential Functions

Manage internal and external audits and regulatory exams: suggest/provide appropriate materials; work across business lines to gather, coordinate and standardize documentation; obtain leadership approval; monitor to ensure on time delivery of documentation to regulatory agency or auditor.

Ensure relevance, accuracy and completeness of provided materials against requests; provide guidance and revision recommendations for deliverables that are not meeting requirements
Continuously identify and implement efficiencies in coordination with the Compliance Regulatory Relations Program
Work with Compliance and the Business to implement program, process and/or documentation changes when laws or regulations are introduced or changed, as well as when there are learnings from external litigation
Assist in comparing controls, policies, procedures, work instructions, and other internally generated documentation to regulations and exam manuals; work with the appropriate team to submit self-identified issues relative to any gap identified

Proactively prepare for future exams and audits: Identify and support the proactive documenting, structuring, updating and archiving of materials that will likely be requested for audits and exams; review and analyze historic audit and exam data requests, findings, and other information; identify opportunities to reuse materials.

Review updates to policies, procedures, and systems, make recommendations based on regulatory and audit/exam requests and findings
Complete projects in support of regulators, auditors and the compliance department
Regularly report status to leadership including any issues
Track and report status of remediation work by owners of exam and audit findings
Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data

Minimum Qualifications
Five years experience actively participating in external exams and audits (OCC, CFPB, PCI, SOC2, etc) including engagement with the external auditors
Deep subject matter knowledge of business area supported: Fraud Risk Management, Consumer Servicing, Technology, or HR and Finance.
7 or more years of related experience
Ability to establish and maintain productive relationships between various leaders, departments and partners across the organization and externally.
Strong organizational skills, including ability to prioritize multiple simultaneous projects.
Resourceful and able to leverage internal relationships to obtain quick engagement.
Education and/or experience typically obtained through completion of a Bachelor's degree or equivalent work experience
Background and drug screen

Preferred Qualifications
Knowledge of key laws, regulations, frameworks and guidance in the financial services industry typically gained through five or more years in a compliance or risk management role
Compliance certification (CCEP, CRCM) or related degree

The pay scale for this position in:

Phoenix, AZ in USD per year is: $110,000 - $130,000.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer.

Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers).

The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

Physical Requirements

Working conditions consist of a normal office environment.

Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours.

Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Some of the Ways We Prioritize Your Health and Happiness

Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more We continue to enhance our program, so be sure to check our Benefits page here for the latest.

Our team can share more during the interview process

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws.

The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

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