- Drive IT Operations activities within AbbVie Endocrinology, Inc. (AEI) Business Unit. Responsible for supervising job responsibilities for 5 direct reports 1 Business Systems Analyst, Patient Care Solutions & 4 Consultants).
- Utilize ITIL or ITSM framework for IT service delivery using Service Now & similar tools.
- Responsible for overall operations & governance of AEI's applications in line with AbbVie's operations &ITIL service delivery framework.
- Measure, monitor & provide transparency of AEI's application health to AEI business & leadership.
- Establish & maintain strategic level working relationship with functional counterparts in Technology Domain teams.
- Employ understanding of pharmaceutical business & experience with HIPAA guidelines.
- Serve as initial contact point for strategic initiatives initiated by Technology Domains teams that require AEI's support & resources.
- Responsible for employing Relationship Management & influencing skills for both technical & non-technical audiences.
- Manage & certify compliance with the Change, Release, Deployment & other Service Transition processes.
- Employ design & development experience using various programming languages, databases & technologies such as Java, .NET, Python, XML, JSON, Webservices, PL-SQL, Oracle, Teradata, Redshift, Informatica PowerCenter, Mercury Quality Center, Spotfire, etc.
- Employ experience working in Agile & scrum using JIRA and confluence, & Data Governance & Master Data Management (MDM) using Informatica MDM, IBM Infosphere.
- Responsible for Function as overall Governance lead, to ensure common practices and processes across AEI applications.
- Employ experience with Program Management (e.g. Service Delivery, Budget, Performance Management, etc.) using Project and Portfolio Management (PPM) tools such as Broadcom's Clarity and SAP Fieldglass.
- Employ experience in all phases of the software development lifecycle (SDLC) including inception, planning, requirements, design, development, quality assurance, deployment & operations.
- Responsible for overall Demand, budget & resource management for applications under the area to interact with business users, Technology Domain team & infrastructure team to understand prioritize minor enhancements demand & drive the enhancements with service provider.
- Employ experience with business processes improvement, transformations, digitization, & modernization. Serve as an AbbVie primary contact point & Primary level of escalation for Incidents & Problems.
- Assist prioritization & escalation of systems recovery issues with service provider, cross functional teams, domain teams & infrastructure teams.
- Manage relationship with vendors & AbbVie's internal IT groups to ensure superior service delivery for all application maintenance & activities.
- Employ understanding of systems & infrastructure such a Cloud, networks, datacenters, storage, VDI, VPN, different service models- PaaS, DbaaS, IaaS & business continuity Plan (BCP).
- Provide guidance & direction to other professionals, act in consulting &/or advisory capacity, coordinates highly complex problems & tasks, & processed to meet & operate under deadlines.
- ITIL or ITSM framework for IT service delivery using Service Now & similar tools;
- pharmaceutical business & experience with HIPAA guidelines;
- Relationship Management & influencing skills for both technical & non-technical audiences;
- design & development experience using various programming languages, databases & technologies such as Java, .NET, Python, XML, JSON, Webservices, PL-SQL, Oracle, Teradata, Redshift, Informatica PowerCenter, Mercury Quality Center, Spotfire, etc.;
- experience working in Agile & scrum using JIRA & confluence, & Data Governance & Master Data Management (MDM) using Informatica MDM, IBM Infosphere;
- Program Management (e.g. Service Delivery, Budget, Performance Management, etc.) using Project & Portfolio Management (PPM) tools such as Broadcom's Clarity & SAP Fieldglass;
- all phases of software development lifecycle (SDLC) including inception, planning, requirements, design, development, quality assurance, deployment & operations;
- business processes improvement, transformations, digitization, & modernization; &
- Understanding of systems & infrastructure such a Cloud, networks, datacenters, storage, VDI, VPN, different service models- PaaS, DbaaS, IaaS & business continuity Plan (BCP).
-
IT Operations Manager
2 weeks ago
Stellar Enterprises Elgin, United StatesEl futuro se parece a ti · Aquí en C&A estamos abrazando la transformación que está teniendo lugar en el sector minorista, al mismo tiempo que nos aseguramos de no perder de vista nuestra herencia. · "Construyamos juntos el futuro - lo mejor está por venir" · Nuestro equipo de ...
-
Operations Manager
2 weeks ago
Fitness International, LLC (LA Fitness) Lake Grove, United StatesThe job of our Operation Manager is to ensure that our members receive exceptional service from a happy, friendly staff in a clean and well-maintained facility. Our Operation Managers hire, train, and supervise all front desk, babysitting and janitorial staff. They also resolve m ...
-
Field Operations Manager
1 week ago
AbbVie Mettawa, United States**Company Description** · The primary purpose of the Sales Operations organization is to provide centralized operational support to the Commercial sales organization. The sales operations team provides the overall strategy, direction, operational processes, resources, and tools t ...
-
Operations Manager in Training
1 day ago
Fitness International, LLC (LA Fitness) Lake Grove, United StatesWork Location: Multiple Locations · Pay: $ $20.00 per hour · Experience level: · - 1 year · Shift: · - 8 hour shift · **Experience**: · - Customer service: 1 year (preferred) · Ability to Relocate: · - Lake Grove, NY: Relocate before starting work (required) · Work Location: In p ...
-
Operations Manager
3 weeks ago
Mr. Rooter of Cook County Elk Grove Village, United States**A long standing plumbing company in Elk Grove Village that services over a million population is seeking a highly motivated, responsible, timely, authoritative and especially organized individual for the role of Operations Manager.** · **You will assist the owner in guiding the ...
-
Operations Manager
2 weeks ago
All Clean Services LLC Maywood, United States**Introduction**: · The Operations Manager is a full-time salaried position that carries an exempt status in the department of Operations. The Operations Manager reports directly to their assigned Portfolio Manager with a dotted line to the Sr. Vice President of Operations. He or ...
-
Manager, Operations
1 week ago
Lakeshore Recycling Systems, LLC Niles, United States**The Company** · LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through ...
-
Operations Manager
2 weeks ago
UNFI Sturtevant, United StatesPURPOSE: · Responsible for planning, organizing, and directing the shipping/receiving/facility related activities of the Warehouse. Responsible for · enforcing productivity and quality rates, reviews/pay adjustments, E-Time (payroll), and any other related issues to ensure that t ...
-
Operations Manager
3 weeks ago
Mosquito Hunters of Chicago Hoffman Estates, United States**URGENTLY HIRING - Operations Manager for Pest Control & Holiday Lighting Company** · **Benefits and perks**: · - $60K+ after bonuses and incentives · - Paid Time Off (PTO) · - Sales Commission · - Company Vehicle (gas covered) · - Autonomous environment - freedom to work solo i ...
-
Operations Manager
3 weeks ago
Aimtron Corporation Palatine, United States**Welcome to Aimtron Corporation, the central hub of Aimtron Group of Companies. Specializing in electronics design and manufacturing, we balance technological advances with an unwavering focus on quality and customer satisfaction. · The heart of Aimtron Corporation is located in ...
-
Operations Manager
1 week ago
Uline Glenview, United States**Operations Manager** · **Corporate Headquarters** · **12575 Uline Drive, Pleasant Prairie, WI 53158** · Identify. Interpret. Innovate. Are you a numbers expert who enjoys digging into data to pinpoint trends? Join Uline as an Operations Manager and learn our business You'll gai ...
-
Operations Manager
1 week ago
MKD Electric, LLC Elgin, United StatesLooking for more than just a job? MKD Electric offers careers. Rewarding careers at that We provide excellent benefits, training, educational opportunities, and promote from within the company. · For over twenty years, we have designed, built, installed, and maintained our client ...
-
Operations Manager
2 weeks ago
Main Event Hoffman Estates, United StatesPay: $ $40.00 per hour · **Benefits**: · - 401(k) · - 401(k) matching · - Dental insurance · - Health insurance · - Life insurance · - Paid time off · - Vision insurance · Schedule: · - 10 hour shift · - 12 hour shift · - 8 hour shift · - Day shift · - Evening shift · - Night shi ...
-
Manager, IT Operations
3 weeks ago
BioSpace, Inc. North Chicago, United StatesJob Details · Company Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key t ...
-
Manager, IT Operations
2 weeks ago
AbbVie North Chicago, United States Full time· Company Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic a ...
-
Manager, IT Operations
3 weeks ago
AbbVie North Chicago, United StatesCompany Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas ...
-
Operations Manager
2 weeks ago
Sapphire Solutions Hawthorn Woods, United StatesIn the name of the future, we move ideas: From waste to raw materials, from biomass to electricity, from waste to heat, from water to life. More than people work at REMONDIS on holistic solutions that balance progress and resource conservation. Together, again and again, worldwid ...
-
Operations Manager
1 hour ago
Hanul Family Alliance (Korean American Senior Center) Mount Prospect, United States**Position**:Operations Manager · **Employment type**:Full-Time Exempt · **Office Location**: Mt. Prospect Office (1166 S Elmhurst Rd, Mount Prospect, IL 60056) · **Work Hours**:40 hours a week · **Company Overview**: · Hanul Family Alliance is a 37 year-old non-profit social ser ...
-
Operations Manager
5 days ago
Illinois Auto Truck Co., Inc. Des Plaines, United StatesIllinois Auto Truck Co., Inc. (IATCO) is the leading manufacturer of new clutch assemblies, clutch components, supplemental clutch parts and flywheels for class 6, 7 & 8 vehicles / medium & heavy-duty trucks. Founded in 1939, Illinois Auto Truck Co. is an ISO-9001 certified, four ...
-
Operations Manager
4 days ago
Private Home Care Niles, United StatesEmployment Opportunity: Operations Manager at Private Home Care (Niles Office) · Are you a dynamic leader with a passion for making a difference in people's lives? Private Home Care is seeking an experienced and dedicated Operations Manager for our Niles office. If you have a kna ...
Manager, IT Operations - North Chicago, United States - AbbVie
Description
Company DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow [redacted] on Twitter, Facebook, Instagram, YouTube and LinkedIn.
Job Description
Key Responsibilities
Must possess Bachelor's degree or foreign academic equivalent in Computer Science, Electrical Engineering or a closely-related field of study with at least 4 years of experience as an analyst or related position.
Must also have 4 years of experience in:
Additional Information
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term and long-term incentive programs.
AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
