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Federal Heights

    Help Desk Specialist - Federal Heights, United States - Creative Financial Staffing

    Creative Financial Staffing
    Creative Financial Staffing Federal Heights, United States

    3 weeks ago

    Creative Financial Staffing background
    Description

    Position: Help Desk Specialist

    About the Company:

    Our client is an industry leader They are seeking a full-time, permanent Help Desk Specialist to be a great addition to their Help Desk customer support team. Here are a few reasons why you should apply:

    • Innovative and fast-growing technology leader.
    • Company is experiencing tremendous growth and has opportunities for advancement.
    • Family oriented, friendly culture

    Job Description:

    You will be providing tier 1-2 Technical Support to external clients utilizing the company's software, hardware, and services. If you have experience working in a technical support or help desk environment, enjoy providing great customer service, and want to be a part of a fast-growing company helping the community, this may be the role for you

    Preferred Experience:

    • 1-3 years of Help Desk/Tech Support experience.
    • Experience troubleshooting hardware/software and networks.
    • Knowledge of basic networking comprehension (switching & server knowledge, Quality of service)
    • Knowledge of Windows Server, Active Directory, LAN, WAN, and wireless networks.
    • Provides excellent customer service.
    • Strong communication and interpersonal skills.
    • Ability to work a flexible schedule.

    Bonus Experience:

    • Certifications in CompTIA A+, Network+ or CISCO.
    • Experience with Microsoft Teams.

    Job Type:

    • Full-Time / Permanent

    #INMAY2024

    #LI-SR1



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