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Help Desk Support Specialist
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Help Desk Support Specialist
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Syntricate Technologies Inc Golden, United StatesRequireements: Availability to work 4 days/week at the Client's site in Golden, CO (required); · Experience working as Help Desk Support Specialist (1+ year); · Experience with TCP/IP; · Experience with Windows 9x/2000/XP/NT/Vista/7; · Experience with Service Desk Ticket Sys ...
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Help Desk Support Specialist
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ESG Consulting Golden, United States*applicants must be local (Golden, Colorado) · Our client is looking to hire a Help Desk Support Specialist for a hybrid contract position in Golden, Colorado, who provides support to end users on a variety of issues. · Identifies, researches, and resolves technical problems. · ...
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IT Service Desk Specialist $25 Per
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Help Desk Specialist
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Service Desk Specialist
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Senior IT Service Desk Specialist
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Janus Henderson Investors Denver, United StatesWhy work for us? A career at Janus Henderson is more than a job, its about investing in a brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, di IT, Service Desk, Leadership, ...
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Senior IT Service Desk Specialist
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Insight Global Denver, United StatesAn employer based in the Cherry Creek neighborhood of Denver is looking for a Tier 2 Service Desk Specialist to join their growing Service Desk team. This person will be responsible for supporting all employees across time zones. They will be acting as the Tier 2 specialist, supp ...
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Sr IT Service Desk Specialist
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Janus Henderson U.s. Denver, United StatesCareer Opportunities: Sr IT Service Desk Specialist · A career at Janus Henderson is more than a job, it's about · investing · in a brighter future · together . · Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differen ...
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Sr IT Service Desk Specialist
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Janus Henderson Henderson, United StatesWhy work for us? · A career at Janus Henderson is more than a job, it's about investing in a brighter future together. · Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, an ...
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Tier II Service Desk Specialist
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NuAxis Innovations Denver, United StatesWe are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us As a growing business, every NuAxis Innovations employee impacts the success and direction of this co ...
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Tier II Service Desk Specialist
4 days ago
NuAxis Innovations Denver, United StatesTier II Service Desk Specialist · Location Denver, CO · # of openings 1 · Salary Range (Min-Max) 59,000.00 · We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. · Technology is our Passion. People are our Purpose. Gro ...
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Senior Help Desk Support Service Specialist
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Modoc Tribal Enterprises Authority Denver, United StatesJob Description · Job Description · Eagle TG is seeking a dynamic, proactive, and self-starting Service Center Lead to join our team in Lakewood, CO. · Missing a certification for this position? · Eagle TG will work with candidates that are otherwise fully qualified to help the ...
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Senior Help Desk Support Service Specialist
1 week ago
Business Performance Systems Denver, United StatesJob DescriptionSummary:Apply your IT knowledge and expertise to assist a large multi-agency initiative. Support thousands of users from multiple federal agencies. Lead a small team of help desk support staff (2-4), providing tasking, guidance, and supervision to ensure efficient ...
Help Desk Specialist - Golden, United States - ACL Digital
Description
Job Title: Help Desk Specialist
Location: Denver, CO
Duration: Contract
Description
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
Answer call center phones in a friendly, helpful and professional manner. Open a ticket for support and provide that support once trained. Create new network user accounts per procedure, Disable network accounts per procedure. Update Microsoft exchange information per procedure based on information supplied. Work tickets assigned in the queue and assist with assigning tickets to others in the team. Must be very customer service oriented, enjoy working with users to solve their issues over the phone primarily and in person when assigned. Adept at asking questions to better support the user with process and procedures.
Must be a team player.
Must live local. Must be able to work from home on Fridays. Must be able to interview in person. Must be able to take CJIS certification training/exam.