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    Sales Manager - West Valley City, United States - Primary Residential Mortgage

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    Description

    Position purpose - Responsibilities/Duties/Functions/Tasks

    The purpose of this position is to exercise responsibility for the immediate branch production and sales, as well as to enhance PRMIs market position by locating, developing, defining, negotiating, and closing business relationships.

    Responsibilities include directing, coordinating, and monitoring all sales, branch operation, and personnel development activities to create a business operation that increases sales, profitability, market share, and customer and employee satisfaction.


    Assesses local market conditions, identifies current and prospective sales and business opportunities

    Participates in development and research activities that increase branchs strengths, identify potential new markets and business opportunities, increase share of market, and obtain a competitive position in the industry

    Analyzes and exercises independent judgment and discretion in advancing PRMIs business objectives and the interests of PRMIs customers regarding significant financial decisions

    May be responsible for the strategies of marketing and advertising of specific products

    Identifies trendsetter ideas by researching industry and related events, publications, and announcements and tracks individual contributors and their accomplishments

    Evaluates options and recommends investments

    Examines risks and potentials and estimates partners' needs and goals

    Protects organization's value by keeping information confidential

    Carries out major assignments affecting business operations of the employer or the employers customers

    o Performs the following tasks in completion of major assignments if the branch manager is a loan originator:

    collects and analyzes information regarding the customers income, assets, investments, or debts

    analyzes applicant data, credit, and collateral property value

    determines which financial products best meet the customers needs and financial circumstances

    provides advice to the customer regarding the advantages and disadvantages of available financial products

    markets, services, or promotes the employers financial products

    Directs all operational aspects of the branch which include distribution operations, customer service, human resources, administration, and sales in a manner that supports reaching the profitability goals

    Ensures that all areas of work performance or departments are properly staffed and directed

    Provides training, coaching, development, and motivation to bring out the best in each team member

    Takes on the responsibility for the orientation and evaluation of all employees

    Recommends desirable changes in the policies and goals of the branch and the organization

    Communicates effectively with other branches and senior managers concerning effective practices, competitive intelligence, business opportunities, and needs

    Addresses customer and employee satisfaction issues promptly

    Manages the branch by following high ethical standards and complying with all government regulations

    Maintains and enforces personnel policy

    Regularly evaluates the effectiveness of the branch operation to ensure policies are being observed and the profitability goals of the branch, division, and organization are being achieved

    Takes prompt corrective action as needed

    Increases personal knowledge and expertise in business, appropriate technology, etc.

    Follows company policies and procedures

    Performs other duties as assigned


    Qualifications

    Basic reading, writing, and arithmetic skills are required with a strong attention to detail

    Strong communication skills, both written and oral

    Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions

    Ability to multi-task

    Knowledge of Microsoft Excel and Microsoft Word

    Ability to analyze financial data and prepare financial reports, statements, and projections

    Ability to motivate teams to produce quality materials within tight timeframes and manage several projects simultaneously

    Ability to participate in and facilitate group meetings


    Supervisory responsibilities

    Manages branch team


    Preferences

    Knowledge of Microsoft Office and telephone protocol

    Ability to type 50 wpm

    Reporting Skills, Administrative Writing Skills, Process Management, Organization, Analysis, Professionalism, Problem Solving, Supply Management, Inventory Control


    Company Conformance Statement

    In the performance of assigned tasks and duties all employees are expected to conform to the following:

    Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.

    Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.

    Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.

    Ensure every action and decision is aligned with PRMI values.

    Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI.

    Realize team synergies through networking and partnerships across PRMI.

    Embrace change; act as advocate and role model, promoting an approach of continuous improvement.

    Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs.

    Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions.

    Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

    Work effectively as a team contributor on all assignments.

    Perform quality work within deadlines.

    Respect client and employee privacy.


    Work Requirements

    Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting.

    Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies.

    The ability to work extended hours may be required.


    Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

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